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Remote Complete Call Solutions Jobs in Washington

These positions are 100% fully remote**** The first 4 weeks consist of training from 10:00 am to 6 ... After training is complete, you will be offered one of the shifts below (times are in Eastern ...

DFR Solutions Architect

Washington, DC · Remote

$71.25 - $94/hr

... call being logged in the CAD system. Regulatory Advisory & FAA Compliance Support * Act as a ... Remote & Onsite support * Provide expert onsite support (50-75% travel required) for deployment ...

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Remote Complete Call Solutions information

What is the difference between Remote Complete Call Solutions vs Customer Service Representative?

AspectRemote Complete Call SolutionsCustomer Service Representative
CredentialsHigh school diploma or equivalent; training in call handling and softwareHigh school diploma or equivalent; training in customer service skills
Work EnvironmentRemote, home-based call center or office settingRemote or on-site customer support centers
Industry UsageUsed across various industries for comprehensive call managementPrimarily in retail, telecom, and service sectors
Job FocusHandling multiple call types, including sales, support, and inquiriesResponding to customer inquiries, resolving issues

Remote Complete Call Solutions involves managing a wide range of call types with specialized training, often in a remote setting. Customer Service Representatives focus on assisting customers with specific issues, typically within a particular industry. Both roles require strong communication skills but differ in scope and training emphasis.

What are popular job titles related to Remote Complete Call Solutions jobs in Washington? For Remote Complete Call Solutions jobs in Washington, the most frequently searched job titles are:
What cities in Washington are hiring for Remote Complete Call Solutions jobs? Cities in Washington with the most Remote Complete Call Solutions job openings:
Infographic showing various Remote Complete Call Solutions job openings in Washington as of June 2026, with employment types broken down into 74% Full Time, 21% Part Time, and 5% Contract. Highlights an 48% Physical, 3% Hybrid, and 49% Remote job distribution.
Call Center Representative - 0516

Call Center Representative - 0516

TeleSolv Consulting

Alexandria, VA • On-site, Remote

$16.61/hr

Full-time

Posted 24 days ago


Job description

Call Center Representative - 0516
Application Deadline: 1 July 2026
Department: Federal Services
Employment Type: Full Time
Location: Remote
Compensation: $16.61 / hour
Description
TeleSolv Consulting has immediate opportunities to work with the Federal Government as an Outreach Analyst/Call Center Rep in support of the Peace Corps. We are seeking dedicated and motivated Customer Service Representatives to provide world-class support to the public.
This is a remote role, and all applicants must be willing/able to work various shifts between 9 am and 9 pm covering Eastern, Central, Mountain, and Pacific Time Zones in the US. Candidates will work directly with the public, handling inquiries, sharing approved information, and ensuring professional and timely responses. This person must also be able to follow the onboarding process which includes acquiring a Public Trust clearance from the government which can take 2+ months. All qualified candidates must live and work within the state of Texas at one of the locations listed.
El Paso, TX * Brownsville, TX * Dallas, TX Metro Area * Del Rio, TX * Hidalgo, TX * Laredo, TX * Ft Worth, TX metro area * Corpus Christi, TX
Key Responsibilities:
  • Provide courteous, prompt, and accurate responses to public inquiries, following established protocols and procedures.
  • Share only approved and verified information with the public, ensuring that all communication is clear and compliant with company policies.
  • Handle inbound and outbound customer service interactions via phone, email, or chat in a timely and professional manner.
  • Document all interactions accurately in the company's system for tracking and auditing purposes.
  • Stay up to date with any changes to procedures, FAQs, or relevant information that needs to be shared with customers.
  • Work collaboratively with internal teams to escalate and resolve any issues beyond standard scope.
  • Maintain confidentiality and follow all required data protection guidelines during customer interactions.

Qualifications:
  • Must be a U.S Citizen
  • High School Diploma or GED
  • MUST hold an active secret clearance or have held one in the past
  • At least one (1) year of experience in a customer service role, ideally in a high-volume or public-facing environment.
  • Strong written and verbal communication skills, with a focus on delivering clear and accurate information.
  • Proficiency in basic computer applications and the ability to navigate multiple systems while maintaining focus on the customer.
  • Ability to remain calm, professional, and solution-focused during high-stress situations.
  • Self-discipline and time management skills, necessary for working independently in a remote setting

Preferred Requirements:
  • Returned Peace Corps Volunteers (RPCV) are highly encouraged to apply, but this is not required.
  • Experience working in a virtual team or prior remote work experience is a plus.
  • Bilingual (English/Spanish) candidates are preferred due to the diverse customer base

TeleSolv Consulting is an Equal Opportunity Employer. Employment decisions are based on qualifications, merit, and business needs. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, pregnancy, national origin, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.