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Remote Complete Call Solutions Jobs in Renton, WA

Solutions Architect - Amazon Connect

Bellevue, WA · Remote

$64.50 - $85/hr

Remote (US-based preferred) Employment Type: Full-time / Contract / Consulting (flexible) About the ... Strong understanding of contact center concepts (IVR, routing, call flows) * Experience integrating ...

Solutions Architect - Amazon Connect

Bellevue, WA · Remote

$64.50 - $85/hr

Remote (US-based preferred) Employment Type: Full-time / Contract / Consulting (flexible) About the ... Strong understanding of contact center concepts (IVR, routing, call flows) * Experience integrating ...

Data/AI Solutions Architect

Seattle, WA · Remote

$180K - $210K/yr

LOCATION & WORK ARRANGEMENTS The role is remote, but you will be expected to travel occasionally to ... INTERVIEW PROCESS * Intro call with TABP: 45-min * Interview with General Manager: 45-min

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... solutions * Walking clients through the enrollment process from start to finish * Creating a ... or call centers is valuable--but not required. We also welcome recent graduates, career changers ...

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Be Seen First

... solutions * Walking clients through the enrollment process from start to finish * Creating a ... or call centers is valuable--but not required. We also welcome recent graduates, career changers ...

New

Be Seen First

... solutions * Walking clients through the enrollment process from start to finish * Creating a ... or call centers is valuable--but not required. We also welcome recent graduates, career changers ...

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Remote Complete Call Solutions information

See Renton, WA salary details

$14

$20

$26

How much do remote complete call solutions jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for remote complete call solutions in Renton, WA is $20.67, according to ZipRecruiter salary data. Most workers in this role earn between $17.84 and $22.98 per hour, depending on experience, location, and employer.

What is the difference between Remote Complete Call Solutions vs Customer Service Representative?

AspectRemote Complete Call SolutionsCustomer Service Representative
CredentialsHigh school diploma or equivalent; training in call handling and softwareHigh school diploma or equivalent; training in customer service skills
Work EnvironmentRemote, home-based call center or office settingRemote or on-site customer support centers
Industry UsageUsed across various industries for comprehensive call managementPrimarily in retail, telecom, and service sectors
Job FocusHandling multiple call types, including sales, support, and inquiriesResponding to customer inquiries, resolving issues

Remote Complete Call Solutions involves managing a wide range of call types with specialized training, often in a remote setting. Customer Service Representatives focus on assisting customers with specific issues, typically within a particular industry. Both roles require strong communication skills but differ in scope and training emphasis.

What are popular job titles related to Remote Complete Call Solutions jobs in Renton, WA? For Remote Complete Call Solutions jobs in Renton, WA, the most frequently searched job titles are:
What cities near Renton, WA are hiring for Remote Complete Call Solutions jobs? Cities near Renton, WA with the most Remote Complete Call Solutions job openings:
Infographic showing various Remote Complete Call Solutions job openings in Renton, WA as of July 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 79% Full Time, 13% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $42,999 per year, or $20.7 per hour.

Solutions Architect - Amazon Connect

Globenet Consulting Corp

Lynnwood, WA • Remote

$70 - $100/hr

Full-time

Posted 7 days ago


Job description

Benefits:
  • Competitive salary
  • Opportunity for advancement
  • Training & development

Solutions Architect – Amazon Connect
Focus: Cloud Contact Centers | Amazon Connect Implementations
Location: Remote (US-based preferred)
Employment Type: Full-time (flexible)
About the Role
We are seeking an experienced Solutions Architect with hands-on expertise in Amazon Connect to design, implement, and scale cloud-native contact center solutions. This role is ideal for someone who has delivered Amazon Connect in real-world environments and enjoys partnering with business and technical stakeholders to take ideas from POC and pilot to production-ready implementations in fast-moving settings.
Key Responsibilities
  •  Architect and implement Amazon Connect contact center solutions end-to-end 
  •  Design and configure contact center capabilities, including: 
    •  Contact flows (IVR, routing, self-service) 
    •  Queues, routing profiles, and agent experiences 
  •  Deliver POCs, pilots, and full-scale deployments with clear documentation and operational readiness 
  •  Integrate Amazon Connect with: 
    •  AWS services (Lambda, S3, DynamoDB, API Gateway) 
    •  CRM platforms (Salesforce, Zendesk, ServiceNow, and custom CRMs) 
  •  Enable omnichannel experiences (voice, chat, tasks) 
  •  Implement analytics and insights using Amazon Connect Contact Lens
  •  Provide guidance on best practices for scalability, reliability, security, and cost optimization 
  •  Collaborate with AWS partner teams and internal stakeholders to align architecture with business goals 
Required Qualifications
  •  5+ years in solutions architecture and/or contact center technologies 
  •  Proven hands-on experience implementing Amazon Connect
  •  Strong understanding of contact center concepts (IVR, routing, call flows) 
  •  Experience integrating cloud contact centers with backend systems and APIs 
  •  Familiarity with AWS serverless services (Lambda, API Gateway) 
  •  Strong communication, stakeholder engagement, and solution presentation skills 
  •  AWS Certified Solutions Architect – Professional
Preferred Skills (Nice to Have)
  •  Experience with Amazon Connect Contact Lens
  •  Knowledge of workforce management (WFM) and quality management tools 
  •  Exposure to AI-driven CX use cases (chatbots, sentiment analysis, automation) 
  •  Background in consulting, startup, or innovation environments 
Why Join Us
  •  Work on modern, cloud-native contact center solutions 
  •  High-impact role with ownership and hands-on delivery 
  •  Variety of initiatives across multiple industries 
  •  Opportunity to support AWS Partner and Solutions initiatives 
  •  Backed by a firm with 22 years of delivery credibility 
Who Should Apply
  •  Amazon Connect architects and consultants 
  •  Contact center professionals transitioning to cloud-native platforms 
  •  Solutions architects who enjoy POCs, innovation, and fast execution 
  •  Professionals seeking variety without early-stage startup risk 
Ready to make an impact? Apply now and join us on our journey!

This is a remote position.