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Remote Customer Experience Jobs in Rochester, MI

OLUSEGUN ORGANIZATION

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Remote Insurance Agent- No Experience Necessary!

Detroit, MI · Remote

$46K - $155K/yr

We are seeking a Remote Insurance Agent- No Experience Necessary! to join our team! You will be ... Previous experience in insurance, customer service, or other related HR fields is a plus * Ability ...

loanDepot

Mortgage Sales - CSR Experience

Royal Oak, MI · On-site

$70K - $120K/yr

Remote will be considered on a case-by-case basis. * NMLS SAFE ACT compliant, holding 5 or more ... Excellent customer service & follow through--were here to take care of our clients. The Perks:

loanDepot

Mortgage Sales - CSR Experience

Oak Park, MI · On-site

$70K - $120K/yr

Remote will be considered on a case-by-case basis. * NMLS SAFE ACT compliant, holding 5 or more ... Excellent customer service & follow through--were here to take care of our clients. The Perks:

loanDepot

Mortgage Sales - CSR Experience

Southfield, MI · On-site

$70K - $120K/yr

Remote will be considered on a case-by-case basis. * NMLS SAFE ACT compliant, holding 5 or more ... Excellent customer service & follow through--were here to take care of our clients. The Perks:

loanDepot

Mortgage Sales - CSR Experience

Birmingham, MI · On-site

$70K - $120K/yr

Remote will be considered on a case-by-case basis. * NMLS SAFE ACT compliant, holding 5 or more ... Excellent customer service & follow through--were here to take care of our clients. The Perks:

loanDepot

Mortgage Sales - CSR Experience

Southfield, MI · On-site

$70K - $120K/yr

Remote will be considered on a case-by-case basis. * NMLS SAFE ACT compliant, holding 5 or more ... Excellent customer service & follow through--were here to take care of our clients. The Perks:

loanDepot

Mortgage Sales - CSR Experience

Livonia, MI · On-site

$70K - $120K/yr

Remote will be considered on a case-by-case basis. * NMLS SAFE ACT compliant, holding 5 or more ... Excellent customer service & follow through--were here to take care of our clients. The Perks:

loanDepot

Mortgage Sales - CSR Experience

Detroit, MI · On-site

$70K - $120K/yr

Remote will be considered on a case-by-case basis. * NMLS SAFE ACT compliant, holding 5 or more ... Excellent customer service & follow through--were here to take care of our clients. The Perks:

loanDepot

Mortgage Sales - CSR Experience

Royal Oak, MI · On-site

$70K - $120K/yr

Remote will be considered on a case-by-case basis. * NMLS SAFE ACT compliant, holding 5 or more ... Excellent customer service & follow through--were here to take care of our clients. The Perks:

loanDepot

Mortgage Sales - CSR Experience

Birmingham, MI · On-site

$70K - $120K/yr

Remote will be considered on a case-by-case basis. * NMLS SAFE ACT compliant, holding 5 or more ... Excellent customer service & follow through--were here to take care of our clients. The Perks:

loanDepot

Mortgage Sales - CSR Experience

Pontiac, MI · On-site

$70K - $120K/yr

Remote will be considered on a case-by-case basis. * NMLS SAFE ACT compliant, holding 5 or more ... Excellent customer service & follow through--were here to take care of our clients. The Perks:

loanDepot

Mortgage Sales - CSR Experience

Pontiac, MI · On-site

$70K - $120K/yr

Remote will be considered on a case-by-case basis. * NMLS SAFE ACT compliant, holding 5 or more ... Excellent customer service & follow through--were here to take care of our clients. The Perks:

loanDepot

Mortgage Sales - CSR Experience

Troy, MI · On-site

$70K - $120K/yr

Remote will be considered on a case-by-case basis. * NMLS SAFE ACT compliant, holding 5 or more ... Excellent customer service & follow through--were here to take care of our clients. The Perks:

loanDepot

Mortgage Sales - CSR Experience

Livonia, MI · On-site

$70K - $120K/yr

Remote will be considered on a case-by-case basis. * NMLS SAFE ACT compliant, holding 5 or more ... Excellent customer service & follow through--were here to take care of our clients. The Perks:

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All JobsCustomer Experience JobsRemote Customer Experience JobsRemote Customer Experience Jobs in Rochester, MI

Remote Customer Experience information

See Rochester, MI salary details

$9

$17

$24

How much do remote customer experience jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote customer experience in Rochester, MI is $17.30, according to ZipRecruiter salary data. Most workers in this role earn between $14.18 and $19.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the remote customer experience position, and why are they important?

Excelling in Remote Customer Experience requires strong communication abilities, problem-solving skills, and a customer-centric mindset, often combined with a high school diploma or equivalent. Familiarity with CRM platforms like Zendesk, Salesforce, or Freshdesk, and proficiency in digital communication tools are commonly expected. Notable soft skills include patience, empathy, adaptability, and efficient time management. These skills are vital because they enable representatives to deliver exceptional service, resolve issues promptly, and maintain customer loyalty in a virtual environment.

What does a typical day look like for someone in a remote customer experience role?

A typical day in a Remote Customer Experience position involves handling customer inquiries via email, chat, or phone, troubleshooting issues, and documenting interactions in your company’s CRM system. You’ll often collaborate with other team members or departments to resolve more complex problems or escalate tickets as needed. Remote roles usually require frequent virtual check-ins with your team and participation in ongoing training to stay updated on products and processes. Balancing responsiveness, multitasking, and independent problem-solving is key to success, as most of your work will be self-directed while ensuring customers receive timely and effective support.

What is a remote customer experience?

A Remote Customer Experience job involves assisting customers virtually through phone, email, chat, or social media to resolve inquiries, provide support, and enhance their overall experience with a company. These roles focus on communication, problem-solving, and ensuring customer satisfaction from a remote location. Responsibilities may include troubleshooting issues, processing orders, handling complaints, and gathering customer feedback. Strong interpersonal skills, patience, and a customer-first mindset are essential for success in this role.

What are the most commonly searched types of Customer Experience jobs in Rochester, MI? The most popular types of Customer Experience jobs in Rochester, MI are:
What are popular job titles related to Remote Customer Experience jobs in Rochester, MI? For Remote Customer Experience jobs in Rochester, MI, the most frequently searched job titles are:
What job categories do people searching Remote Customer Experience jobs in Rochester, MI look for? The top searched job categories for Remote Customer Experience jobs in Rochester, MI are:
What cities near Rochester, MI are hiring for Remote Customer Experience jobs? Cities near Rochester, MI with the most Remote Customer Experience job openings:
Remote Customer Experience jobs near you
Infographic showing various Remote Customer Experience job openings in Rochester, MI as of August 2026, with employment types broken down into 1% As Needed, 61% Full Time, 25% Part Time, 10% Temporary, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $35,987 per year, or $17.3 per hour.

Remote Insurance Agent- No Experience Necessary!

OLUSEGUN ORGANIZATION

Detroit, MI • Remote

$46K - $155K/yr

Full-time

Medical, Dental, Life

Re-posted 26 days ago

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Job description

We are seeking a Remote Insurance Agent- No Experience Necessary! to join our team! You will be responsible for expanding the company's book of business by selling various types of insurance policies to new and existing clients via zoom. This position is fully remote and it is a 100% commission sales position in the first year only. Our agents earn Residual income starting year 2.

Responsibilities:

  • Present and sell insurance policies to new and existing clients via zoom
  • Develop and calculate suitable plans based on clients' needs
  • Our agents specializes in mortgage protection, final expense, college education, paycheck protection etc
  • Resolve client inquiries and complaints
  • Expand business reach through networking techniques
  • Comply with insurance standards and regulations
  • Track and identify areas of improvement
  • Attend ongoing training session

Qualifications:

  • Previous experience in insurance, customer service, or other related HR fields is a plus
  • Ability to build rapport with clients
  • Strong negotiation skills
  • Excellent written and verbal communication skills
  • Ability to prioritize and multitask

Company Description

Globe life has an existing 18 million existing customers in the entire country making Globe life the only insurance company with the most existing Customers. One of Globe life companies is American Income Life.
American Income Life is one of the largest providers of supplemental coverage to labor unions, credit unions, and associations. We operate in all 49 US states, the District of Columbia, and in New Zealand. We are a wholly-owned subsidiary of Globe Life, an S&P 500 company traded on the New York Stock Exchange under the symbol GL. We have relationships with 30,000+ Groups nationwide with millions of members currently needing our services.