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Remote Customer Experience Jobs in Innisfil, ON (NOW HIRING)

Teranet

Customer Enablement Specialist

Toronto, ON · Remote

Manage client onboarding processes, including both on-site and remote product consultation, as well ... Experience planning and conducting client training and onboarding sessions both in live training ...

Deloitte

Remote Contact Centre Agent

Toronto, ON · Remote

CA$20 - CA$22/hr

Winnipeg, MB -- Do you have customer service or contact centre experience? Do you have a strong ... Remote work must be conducted from within Canada. Exceptional candidates will be fluent both ...

Engine Digital

Experience Designer (Senior)

Toronto, ON · Remote

CA$85K - CA$125K/yr

Lead user, customer, competitive, and market research, synthesizing insights that uncover ... This is a remote position with a preference for candidates in Toronto. Candidates should be ...

hive.co

Manager, Customer Success

Toronto, ON · Remote

CA$100K - CA$146K/yr

Experience working cross-functionally with Product, Sales, and Operations teams to deliver unified ... Work fully remote in Canada: where you're most productive whether that be from your house, or ...

EventMobi

Event Success Manager - Canada Remote

Toronto, ON · Remote

CA$65K - CA$80K/yr

Previous experience supporting customer onboarding for technical products or SaaS platforms WHAT ... REMOTE WORKSPACE REQUIREMENTS: * You have a safe, comfortable, and ergonomic workspace and working ...

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Remote Customer Experience information

What is a remote customer experience?

A Remote Customer Experience job involves assisting customers virtually through phone, email, chat, or social media to resolve inquiries, provide support, and enhance their overall experience with a company. These roles focus on communication, problem-solving, and ensuring customer satisfaction from a remote location. Responsibilities may include troubleshooting issues, processing orders, handling complaints, and gathering customer feedback. Strong interpersonal skills, patience, and a customer-first mindset are essential for success in this role.

What does a typical day look like for someone in a remote customer experience role?

A typical day in a Remote Customer Experience position involves handling customer inquiries via email, chat, or phone, troubleshooting issues, and documenting interactions in your company’s CRM system. You’ll often collaborate with other team members or departments to resolve more complex problems or escalate tickets as needed. Remote roles usually require frequent virtual check-ins with your team and participation in ongoing training to stay updated on products and processes. Balancing responsiveness, multitasking, and independent problem-solving is key to success, as most of your work will be self-directed while ensuring customers receive timely and effective support.

What are the key skills and qualifications needed to thrive in the remote customer experience position, and why are they important?

Excelling in Remote Customer Experience requires strong communication abilities, problem-solving skills, and a customer-centric mindset, often combined with a high school diploma or equivalent. Familiarity with CRM platforms like Zendesk, Salesforce, or Freshdesk, and proficiency in digital communication tools are commonly expected. Notable soft skills include patience, empathy, adaptability, and efficient time management. These skills are vital because they enable representatives to deliver exceptional service, resolve issues promptly, and maintain customer loyalty in a virtual environment.

What are the most commonly searched types of Customer Experience jobs in Innisfil, ON?

The most popular types of Customer Experience jobs in Innisfil, ON are:

What are popular job titles related to Remote Customer Experience jobs in Innisfil, ON?

For Remote Customer Experience jobs in Innisfil, ON, the most frequently searched job titles are:

What job categories do people searching Remote Customer Experience jobs in Innisfil, ON look for?

The top searched job categories for Remote Customer Experience jobs in Innisfil, ON are:

What cities near Innisfil, ON are hiring for Remote Customer Experience jobs?

Cities near Innisfil, ON with the most Remote Customer Experience job openings:

Remote Customer Experience jobs near you
Infographic showing various Remote Customer Experience job openings in Innisfil, ON as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 84% Physical, 2% Hybrid, and 14% Remote job distribution.

Media Buyer - AI Experience (Remote)

Connection Inc.

Toronto, ON • Remote

CA$50K - CA$60K/yr

Full-time

Posted 22 days ago

Job description

Job Summary

We're hiring a full-time, remote Media Buyer to plan, launch, and optimize paid advertising campaigns across emerging AI-driven ad channels — including ChatGPT Ads.
This is a great opportunity for someone who loves testing new platforms early, is comfortable managing budgets and performance metrics, and wants to be at the forefront of AI-powered advertising.

What You'll Do

  • Plan, launch, and manage paid media campaigns across AI platforms.
  • Research, test, and manage advertising on ChatGPT Ads and other emerging AI ad platforms as they roll out
  • Monitor campaign performance daily, optimizing bids, budgets, targeting, and creative based on data
  • Build and maintain reporting dashboards to track spend, ROAS, CPA, and other key metrics
  • Collaborate with our creative and content team to develop ad copy, creative assets, and landing pages that convert
  • Conduct A/B tests on ad creative, audiences, and offers to continuously improve performance
  • Stay current on platform updates, industry trends, and new advertising opportunities in the AI space
  • Manage monthly ad spend and provide clear, regular performance reports to leadership

What We're Looking For

  • 2+ years of hands-on media buying / paid advertising experience (Meta Ads Manager, Google Ads required)
  • Curiosity and willingness to learn and experiment with new AI advertising platforms, including ChatGPT Ads
  • Strong analytical skills — comfortable reading performance data and translating it into optimization decisions
  • Experience managing meaningful monthly ad budgets with accountability for ROI
  • Excellent written communication and reporting skills
  • Self-starter who thrives in a remote, fast-paced environment
  • Bonus: experience marketing to financial services, mortgage, or B2B SaaS audiences


Compensation & Benefits

  • Salary: $50,000–$60,000/year (based on experience)
  • Location: 100% remote
  • Schedule: Full-time

How to Apply

Interested candidates should apply directly through ZipRecruiter with a resume and a brief note on your media buying experience — including any platforms you've worked with (traditional or AI-driven, like ChatGPT Ads).

Company Description

At Connection Inc. we are helping create the future of the mortgage industry by helping our clients successfully implement A.I. The Loan Officer CRM. Providing database marketing and appointment setting services and digital marketing that gets results. We also provide the coaching, support and accountability that help keep our clients motivated and getting results.