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Remote Customer Experience Jobs in Kansas (NOW HIRING)

GRADE POTENTIAL, LLC

CUSTOMER SERVICE ASSOCIATE

Topeka, KS · Remote

$35K - $55K/yr

We are a fully remote company, which allows us to recruit top talent from across the country. Grade ... What You Will DoProvide a world class customer experience to anyone who reaches out for support.

LHH US

Customer Service Representative

Lenexa, KS · On-site +1

$23/hr

Provide exceptional customer experience through effective communication and problem-solving ... day REMOTE Pay Details: $23.00 per hour Search managed by: Claire Grossman Benefit offerings ...

S&S's Customer Information Systems

This remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed ... Experience leading customer presentations and executive-level discussions * Experience working with ...

Remote - Referral Board

$149K - $251K/yr

... customers to fully experience our Global HR Platform. Sales is the team responding to incoming queries and help customers understand how to maximise Remote's full suite of products to meet their ...

Harris

... customer experience while driving operational performance, scalability, and continuous improvement ... remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed ...

Harris

... customer experience while driving operational performance, scalability, and continuous improvement ... remote role welcomes candidates anywhere in Canada and the US. Travel is required as needed ...

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Remote Customer Experience information

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How much do remote customer experience jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for remote customer experience in Kansas is $16.76, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.65 per hour, depending on experience, location, and employer.

What is a remote customer experience?

A Remote Customer Experience job involves assisting customers virtually through phone, email, chat, or social media to resolve inquiries, provide support, and enhance their overall experience with a company. These roles focus on communication, problem-solving, and ensuring customer satisfaction from a remote location. Responsibilities may include troubleshooting issues, processing orders, handling complaints, and gathering customer feedback. Strong interpersonal skills, patience, and a customer-first mindset are essential for success in this role.

What does a typical day look like for someone in a remote customer experience role?

A typical day in a Remote Customer Experience position involves handling customer inquiries via email, chat, or phone, troubleshooting issues, and documenting interactions in your company’s CRM system. You’ll often collaborate with other team members or departments to resolve more complex problems or escalate tickets as needed. Remote roles usually require frequent virtual check-ins with your team and participation in ongoing training to stay updated on products and processes. Balancing responsiveness, multitasking, and independent problem-solving is key to success, as most of your work will be self-directed while ensuring customers receive timely and effective support.

What are the key skills and qualifications needed to thrive in the remote customer experience position, and why are they important?

Excelling in Remote Customer Experience requires strong communication abilities, problem-solving skills, and a customer-centric mindset, often combined with a high school diploma or equivalent. Familiarity with CRM platforms like Zendesk, Salesforce, or Freshdesk, and proficiency in digital communication tools are commonly expected. Notable soft skills include patience, empathy, adaptability, and efficient time management. These skills are vital because they enable representatives to deliver exceptional service, resolve issues promptly, and maintain customer loyalty in a virtual environment.

What are the most commonly searched types of Customer Experience jobs in Kansas?

The most popular types of Customer Experience jobs in Kansas are:

What are popular job titles related to Remote Customer Experience jobs in Kansas?

For Remote Customer Experience jobs in Kansas, the most frequently searched job titles are:

What job categories do people searching Remote Customer Experience jobs in Kansas look for?

The top searched job categories for Remote Customer Experience jobs in Kansas are:

What cities in Kansas are hiring for Remote Customer Experience jobs?

Cities in Kansas with the most Remote Customer Experience job openings:

Remote Customer Experience jobs near you
Infographic showing various Remote Customer Experience job openings in Kansas as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 19% Part Time, 1% Temporary, and 4% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $34,869 per year, or $16.8 per hour.

Remote Support Representative

Viajemos Solas pero en Grupo

Wichita, KS • Remote

$15.25 - $19.50/hr

Part-time

Re-posted 14 days ago

Job description

We are seeking a professional and customer-focused Remote Support Representative to assist customers with reservations, scheduling, service coordination, and ongoing support. This role involves helping customers navigate available options, coordinating arrangements, maintaining accurate records, and ensuring a positive customer experience from initial inquiry through completion of services.

The ideal candidate is organized, detail-oriented, and enjoys helping customers while managing multiple tasks in a fast-paced remote environment.

Responsibilities
  • Respond to customer inquiries via phone, email, chat, and online platforms
  • Assist customers with reservations, scheduling, and service-related requests
  • Research available options based on customer preferences and needs
  • Coordinate accommodations, transportation, activities, and related arrangements
  • Manage confirmations, updates, and schedule changes
  • Review reservation details and customer information for accuracy
  • Maintain organized customer records and documentation
  • Communicate important updates and information to customers
  • Work with suppliers and service providers to coordinate customer arrangements
  • Assist with modifications, cancellations, and special requests
  • Resolve customer concerns professionally and efficiently
  • Follow up with customers to ensure a smooth and positive experience
  • Maintain high standards of customer service and professionalism
Qualifications
  • Excellent verbal and written communication skills
  • Strong customer service and interpersonal skills
  • Exceptional attention to detail and organizational abilities
  • Ability to multitask and manage priorities effectively
  • Strong problem-solving and critical-thinking skills
  • Comfortable using email, online platforms, and web-based applications
  • Ability to work in a team-oriented environment
  • Previous experience in customer service, hospitality, scheduling, reservations, administrative support, or related fields preferred
  • High school diploma or equivalent preferred
Benefits
  • Remote work environment
  • Comprehensive onboarding and training program
  • Ongoing professional development opportunities
  • Access to company-supported tools and resources
  • Collaborative team environment
  • Employee recognition programs
  • Continuing education and training opportunities
  • Access to industry-specific educational resources
  • Support from experienced team members
  • Opportunities to expand customer service, communication, and coordination skills
Preferred Skills
  • Customer service experience
  • Scheduling and coordination experience
  • Strong communication and follow-up skills
  • Ability to manage multiple customer requests simultaneously
  • Experience working with online systems and digital communication tools
  • Strong attention to detail and accuracy

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