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Remote Customer Experience Manager Jobs in Foley, AL

Liveops

Remote Customer Service Agent

Mobile, AL · Remote

$15.50 - $20.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Minimum 1 year of phone-based customer service experience. * Strong verbal and written ...

Liveops

Remote Customer Service Agent

Pensacola, FL · Remote

$14.75 - $19.50/hr

Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service ... Minimum 1 year of phone-based customer service experience. * Strong verbal and written ...

Promoted2

Remote Insurance Agent

Mobile, AL · Remote

$69K/yr

Ongoing training and mentorship from experienced managers * High-quality leads provided with no ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

System One

UX Researcher

Pensacola, FL · Remote

Hybrid - onsite and remote Responsibilities * Act in a consultative and advisory role to various ... Package insights into tools and assets for designers, product managers and product marketing ...

System One

UX Researcher

Pensacola, FL · Remote

Hybrid - onsite and remote Responsibilities * Act in a consultative and advisory role to various ... Package insights into tools and assets for designers, product managers and product marketing ...

System One

UX Researcher

Pensacola, FL · Remote

Hybrid - onsite and remote Responsibilities * Act in a consultative and advisory role to various ... Package insights into tools and assets for designers, product managers and product marketing ...

System One

UX Researcher

Pensacola, FL · Remote

Hybrid - onsite and remote Responsibilities * Act in a consultative and advisory role to various ... Package insights into tools and assets for designers, product managers and product marketing ...

Promoted2

Remote Insurance Agent

Mobile, AL · Remote

$60K - $110K/yr

Manage client pipeline using our CRM system * Follow up to ensure satisfaction and policy retention ... Prior experience in sales, customer service, or financial services * Background in remote or ...

Cayenta

(Remote) Support Analyst

Mobile, AL · Remote

Communicate proactively with customers, providing clear updates and managing expectations ... Experience supporting or working with ERP systems, particularly in Human Resources and Payroll

Liveops

Remote Spanish Bilingual Customer Service

Mobile, AL · Remote

$15.50 - $19.25/hr

At least 1 year of phone-based customer support experience * Computer skills, including navigating multiple systems and documenting call notes * Ability to sit for long periods * Patience and empathy

micro1 AI

Managing Partner - Attorney - Remote

Mobile, AL · Remote

$140 - $400/hr

... customer's project. In this role, you'll apply your expertise to help train next-generation AI ... No prior experience in AI is required -- your domain knowledge is what matters. This opportunity is ...

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Showing results 1-20

All JobsCustomer Experience JobsRemote Customer Experience Manager JobsRemote Customer Experience Manager Jobs in Foley, AL

Remote Customer Experience Manager information

See Foley, AL salary details

$21K

$49.6K

$86.4K

How much do remote customer experience manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for remote customer experience manager in Foley, AL is $49,635.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,100.00 and $59,900.00 per year, depending on experience, location, and employer.

How does a remote customer experience manager typically collaborate with cross-functional teams to enhance customer satisfaction?

As a Remote Customer Experience Manager, you'll regularly coordinate with teams such as product development, marketing, and support to identify customer pain points and implement solutions. Collaboration often happens via virtual meetings, shared project management tools, and data analytics platforms. You'll translate customer feedback into actionable insights, advocate for customer-centric changes, and ensure that all departments align on delivering a seamless experience. Effective communication and proactive relationship-building with remote colleagues are essential to drive initiatives and foster a customer-first culture.

What does a remote customer experience manager do?

A Remote Customer Experience Manager is responsible for overseeing and improving the interactions that customers have with a company, but does so while working from a remote location. Their duties typically include analyzing customer feedback, resolving escalated issues, developing strategies to enhance customer satisfaction, and leading remote customer service teams. They use digital tools to monitor customer journeys and ensure consistent, high-quality service across all channels. The ultimate goal is to foster customer loyalty and drive positive business outcomes by ensuring a seamless and satisfying experience.

What is the difference between Remote Customer Experience Manager vs Remote Customer Support Specialist?

AspectRemote Customer Experience ManagerRemote Customer Support Specialist
CredentialsExperience in customer service, leadership skills, possibly a degree in business or related fieldCustomer service training, basic technical knowledge, high school diploma or equivalent
Work EnvironmentOversees customer experience strategies, collaborates with teams, manages customer feedbackHandles customer inquiries, resolves issues, provides support via chat, email, or phone
Employer & Industry UsageUsed across retail, tech, finance, and service industries for improving customer satisfactionCommon in call centers, tech support, e-commerce, and service sectors

The Remote Customer Experience Manager focuses on overseeing and improving the overall customer journey, requiring leadership and strategic skills. In contrast, the Remote Customer Support Specialist handles direct customer interactions, providing support and resolving issues. Both roles are vital for customer satisfaction but differ in scope and responsibilities.

What are the key skills and qualifications needed to thrive as a remote customer experience manager, and why are they important?

To thrive as a Remote Customer Experience Manager, you need expertise in customer service strategy, data analysis, and leadership, often supported by a bachelor's degree and relevant experience in customer-facing roles. Familiarity with CRM platforms like Salesforce or Zendesk, as well as proficiency in communication and project management tools, is typically required. Exceptional communication, problem-solving, and empathy help you lead teams and resolve complex customer issues remotely. These skills and qualities are essential to deliver seamless customer experiences, drive team performance, and ensure customer satisfaction in a virtual environment.
What are popular job titles related to Remote Customer Experience Manager jobs in Foley, AL? For Remote Customer Experience Manager jobs in Foley, AL, the most frequently searched job titles are:
What job categories do people searching Remote Customer Experience Manager jobs in Foley, AL look for? The top searched job categories for Remote Customer Experience Manager jobs in Foley, AL are:
What cities near Foley, AL are hiring for Remote Customer Experience Manager jobs? Cities near Foley, AL with the most Remote Customer Experience Manager job openings:
Remote Customer Experience Manager jobs near you
Infographic showing various Remote Customer Experience Manager job openings in Foley, AL as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $49,635 per year, or $23.9 per hour.

Remote Customer Engagement Representative

Globe Life American Income Division

Pensacola, FL • On-site, Remote

Full-time

Medical, Life

Posted 2 days ago

New

Job description

Remote Client Support Representative
Company: AO (American Income Division)
Location: Virginia Beach, VA 23452
Work Arrangement: 100% Remote (U.S. Residents Only)
Build a Career That Fits Your Life
Are you looking for a flexible work-from-home career where you can help others while growing professionally?
AO is seeking motivated, service-oriented individuals to join our team as Remote Client Support Representatives. This opportunity is ideal for professionals who enjoy building relationships, delivering exceptional customer service, and making a meaningful difference in the lives of working families.
Whether you're beginning a new career or bringing experience in customer service, healthcare, retail, hospitality, education, or administrative support, we provide the comprehensive training, mentorship, and support needed to help you succeed.
No prior insurance experience is required.
About AO
For more than 70 years, AO has proudly served working families by providing supplemental life, accident, and health benefits to members of labor unions, credit unions, associations, and their families.
As part of the Globe Life family of companies, we are committed to helping families protect their financial future while creating rewarding career opportunities for professionals across the United States.
What You'll Do
As a Remote Client Support Representative, you'll connect with clients who have requested information regarding their benefits and provide knowledgeable, professional support throughout their experience.
Client Service Responsibilities
  • Meet with clients virtually through Zoom and phone appointments
  • Answer questions regarding available benefits and coverage options
  • Explain products, services, and policy information clearly and professionally
  • Assist clients with applications, enrollment, and policy updates
  • Provide ongoing customer support and follow-up communication
  • Maintain accurate client records and documentation
  • Build strong, long-term client relationships through exceptional service
Professional Development
  • Participate in ongoing virtual training and mentorship
  • Attend leadership development workshops
  • Strengthen communication, customer service, and leadership skills
  • Learn industry products, systems, and best practices
  • Collaborate with a supportive remote team focused on continuous improvement
What We Offer
100% Remote Work
  • Work from anywhere within the United States
  • Flexible scheduling options
  • No commuting
  • Modern virtual work environment
Weekly Pay & Performance Bonuses
  • Weekly compensation
  • Performance-based bonuses
  • Leadership incentives
  • Recognition programs
Comprehensive Training & Mentorship
  • Structured onboarding
  • Weekly coaching and development
  • Leadership mentoring
  • Ongoing professional growth opportunities
Career Advancement
  • Performance-based promotions
  • Leadership development programs
  • Promotion from within
  • Long-term management opportunities
Benefits
  • Medical reimbursement program for qualifying representatives
  • Company-supported life insurance
  • Residual income opportunities
  • Union-supported work environment
  • Leadership conferences and incentive travel
  • Advanced virtual technology and collaboration tools
Qualifications
Successful candidates typically demonstrate:
  • Excellent communication and interpersonal skills
  • Strong customer service and relationship-building abilities
  • Positive attitude and willingness to learn
  • Active listening and problem-solving skills
  • Self-motivation and accountability
  • Ability to work independently in a remote environment
  • Professionalism and integrity
  • Strong organizational and time-management skills
Helpful Experience (Not Required)
Experience in any of the following areas is beneficial:
  • Customer Service
  • Client Support
  • Call Center
  • Administrative Support
  • Healthcare
  • Retail
  • Hospitality
  • Education
  • Sales

No insurance experience is required. We provide comprehensive training and mentorship for motivated individuals ready to build a long-term career.
Why Join AO?
At AO, we believe success should enhance your life-not compete with it.
Our culture is built on:
  • Professional mentorship
  • Leadership development
  • Team collaboration
  • Work-life flexibility
  • Performance-based advancement
  • Helping working families protect what matters most

You'll join a supportive organization where your contributions are valued, your achievements are recognized, and your career growth is encouraged every step of the way.
Requirements
  • Must be at least 18 years of age
  • Must be legally authorized to work in the United States
  • Must be physically located within the United States
  • Computer or laptop
  • Reliable high-speed internet connection
  • Webcam and microphone capability
  • Quiet, professional workspace
Interview Process
Qualified candidates will complete a brief career overview before scheduling a live Zoom interview with our hiring team.
All interviews are conducted virtually through Zoom for convenience and accessibility.
Ready to Build Your Future?
If you're ready to build a flexible remote career where you can help others, develop professionally, and enjoy long-term growth opportunities, we'd love to hear from you.
Apply today and begin building a rewarding future with AO.
Work From Home. Support Families. Grow Your Career. 🚀

Apply