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Remote Customer Experience Analyst Jobs in Spring Grove, IL

Staples, Inc.

Customer Sales Account Manager

Burlington, WI · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... for remote work on Fridays. Staples is business to business. You're what binds us together. At ... Experience selling or supporting print and promotional products and solutions. What We Offer

HMG Careers

Remote Client Sales Advocate

Kenosha, WI · Remote

$69K/yr

  • Medical

  • Dental

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Client Sales Advocate

Waukegan, IL · Remote

$69K/yr

  • Medical

  • Dental

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

System One

Customer Service Representative

Cary, IL · Remote

$22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Hybrid - onsite and remote Hours: 9:30am - 6pm CST Responsibilities * Provide customer services ... Minimum of 2 years of experience in customer service or related fields. * High school diploma or ...

System One

Customer Service Representative

Cary, IL · Remote

$22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Hybrid - onsite and remote Hours: 9:30am - 6pm CST Responsibilities * Provide customer services ... Minimum of 2 years of experience in customer service or related fields. * High school diploma or ...

System One

Customer Service Representative

Cary, IL · Remote

$22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Hybrid - onsite and remote Hours: 9:30am - 6pm CST Responsibilities * Provide customer services ... Minimum of 2 years of experience in customer service or related fields. * High school diploma or ...

System One

Customer Service Representative

Cary, IL · Remote

$22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

Hybrid - onsite and remote Hours: 9:30am - 6pm CST Responsibilities * Provide customer services ... Minimum of 2 years of experience in customer service or related fields. * High school diploma or ...

Tolmar Inc.

Sr Analyst, Compliance

Buffalo Grove, IL · On-site +1

* Preferred Candidate location is Chicagoland, open to potential remote options* Purpose and Scope ... Experience with use of analytics tools (e.g., Tableau, PowerBI, Qlik), systems and structures that ...

Tolmar

Sr Analyst, Compliance

Buffalo Grove, IL · On-site +1

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

* Preferred Candidate location is Chicagoland, open to potential remote options* Purpose and Scope ... Experience with use of analytics tools (e.g., Tableau, PowerBI, Qlik), systems and structures that ...

micro1 AI

Physics Modeling Expert - Remote

Kenosha, WI · Remote

$80 - $140/hr

No prior experience in AI is required -- your domain knowledge is what matters. Scope of Work ... analyses. * Produce technically precise, clearly written solutions, detailing all assumptions ...

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All JobsCustomer Experience Analyst JobsRemote Customer Experience Analyst JobsRemote Customer Experience Analyst Jobs in Spring Grove, IL

Remote Customer Experience Analyst information

See Spring Grove, IL salary details

$18

$40

$68

How much do remote customer experience analyst jobs pay per hour?

As of Aug 19, 2026, the average hourly pay for remote customer experience analyst in Spring Grove, IL is $40.68, according to ZipRecruiter salary data. Most workers in this role earn between $32.60 and $46.11 per hour, depending on experience, location, and employer.

What is a remote customer experience analyst?

A Remote Customer Experience Analyst is responsible for analyzing customer interactions, feedback, and data to improve overall customer satisfaction. They work remotely to identify pain points, enhance user experiences, and provide actionable insights to support business goals. This role often involves reviewing customer feedback, monitoring service trends, and collaborating with teams to optimize processes. Strong analytical skills, communication abilities, and a customer-focused mindset are essential for success in this position.

What are some typical daily tasks for a remote customer experience analyst?

Remote Customer Experience Analysts typically spend their day gathering and interpreting customer feedback, analyzing data to identify trends, and generating reports to share findings with cross-functional teams. They may also participate in virtual meetings to discuss customer pain points and recommend strategies to improve satisfaction. The role often involves close collaboration with product, marketing, and support teams to ensure the company's service and product offerings align with customer needs. Regular communication and proactive problem-solving are key components of a typical workday, making this a dynamic and impactful position.

What are the key skills and qualifications needed to thrive as a remote customer experience analyst?

To thrive as a Remote Customer Experience Analyst, you need strong analytical abilities, customer service experience, and a background in data analysis or business, often supported by a relevant degree. Familiarity with customer relationship management (CRM) platforms, data visualization tools, and experience with analytics software like Excel or Tableau are typically beneficial. Excellent communication, problem-solving, and self-motivation are key soft skills for remote collaboration and delivering insights. These skills and qualities are crucial for gathering actionable data, enhancing customer satisfaction, and supporting ongoing improvement in a distributed work environment.

What job categories do people searching Remote Customer Experience Analyst jobs in Spring Grove, IL look for?

The top searched job categories for Remote Customer Experience Analyst jobs in Spring Grove, IL are:

What cities near Spring Grove, IL are hiring for Remote Customer Experience Analyst jobs?

Cities near Spring Grove, IL with the most Remote Customer Experience Analyst job openings:

Remote Customer Experience Analyst jobs near you
Infographic showing various Remote Customer Experience Analyst job openings in Spring Grove, IL as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 92% Physical, 2% Hybrid, and 6% Remote job distribution, with an average salary of $84,620 per year, or $40.7 per hour.

Customer Sales Account Manager

Staples, Inc.

Burlington, WI • On-site, Remote

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted yesterday

Staples rating

5.8

Company rating: 5.8 out of 10

Based on 636 frontline employees who took The Breakroom Quiz

428th of 734 rated retailers

Job description

This position is a minimum of 4 days in the office at our Lincolnshire, IL location with flexibility for remote work on Fridays. 

Staples is business to business. You’re what binds us together.

At Quill, we make it easy for businesses to get the products they need to succeed.  We help organizations of all sizes simplify purchasing while delivering an outstanding customer experience.

We're looking for motivated, sales-driven professional who enjoy building relationships, solving customer challenges, and closing business. As a Category Inside Sales Specialist, Print & Promotional, you'll work with existing and prospective customers, uncover opportunities, recommend solutions, and help drive revenue growth. If you're competitive, goal-oriented, and energized by earning incentives for your success, this role offers an exciting opportunity to build your sales career with a trusted industry leader.

Why Join Quill?

  • Competitive base salary plus incentive opportunity
  • Established brand with a strong reputation and loyal customer base
  • Career development and growth opportunities within sales
  • Collaborative team environment with ongoing coaching and support
  • Opportunity to make a direct impact on customer success and company growth

What You'll Do

  • Convert leads and opportunities into profitable sales while delivering exceptional customer service.
  • Partner with Account Managers and Key Account Managers to support high-value customer accounts and strategic projects.
  • Manage inbound and outbound opportunities across multiple lead channels, including web, chat, and sales-generated leads.
  • Build relationships with customers to identify needs and recommend tailored solutions.
  • Maintain a healthy sales pipeline and accurately track opportunities within CRM systems.
  • Collaborate with cross-functional partners including sales teams, merchants, and vendors to deliver customer solutions.
  • Increase customer spend and share of wallet through consultative selling and trusted advisor relationships.
  • Consistently achieve or exceed sales, revenue, and margin goals.

What You Bring

  • A competitive spirit and passion for achieving results.
  • Strong communication, negotiation, and relationship-building skills.
  • Confidence engaging customers and influencing purchasing decisions.
  • Ability to thrive in a fast-paced, performance-driven environment.
  • Strong organizational and time management skills.
  • Resilience, persistence, and a positive attitude when facing challenges.
  • Customer-focused mindset with a commitment to delivering value.
  • Desire to learn, grow, and contribute to team success.

Basic Qualifications

  • Minimum 1 year of sales, business development, customer service, or related experience.
  • Strong verbal and written communication skills.
  • Proven ability to influence, present, and engage customers effectively.
  • Self-motivated with a track record of meeting goals.
  • High School Diploma or GED.

Prefered Qualifications

  • Experience selling or supporting print and promotional products and solutions.

What We Offer

  • Competitive base pay plus incentive opportunity
  • 112 hours of PTO
  • 7 paid holidays plus 1 floating holiday
  • 401(k) with company match
  • Medical, dental, vision, and wellness programs
  • Associate-led Business Resource Groups
  • Employee discounts across Staples and retail offerings

  • Professional development and career advancement opportunities

The salary range represents the expected compensation for this role at the time of posting.  The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity.   Some roles may also be eligible for overtime pay, in accordance with federal and state requirements.   

At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

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About Staples

Sourced by ZipRecruiter

Staples is the country's largest operator of office supplies superstores, offering a vast selection of products at low prices, primarily to small business owners. The company has a strong online presence and operates over 994 stores in the U.S. and 40 warehouses/fulfillment centers. The company was founded by Leo Kahn and Thomas G. Stemberg, and opened its first store in Brighton, Massachusetts on May 1, 1986. By 1996, it had reached the Fortune 500, and later acquired the office supplies company Quill Corporation. Staples provides office and school supplies, office furnishings, electronics, software, snack and beauty products, as well as offering printing and technological services. The company has a strong commitment to innovation and customer service.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Framingham, MA, US

Social media

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