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Remote Customer Engineer Jobs in Washington (NOW HIRING)

This position will report to the VP of Engineering ... This position is 100% remote! It also requires 15% travel to the corporate and customer locations.

Senior DevOps Engineer

Mclean, VA ยท Remote

$131K - $168K/yr

Senior DevOps Engineer This is a remote position. Job Req #915 Ad Hoc is a technology company that ... Our customers include NASA, the General Services Administration, Office of Personnel Management ...

Senior DevOps Engineer

Mclean, VA ยท Remote

$131K - $168K/yr

Senior DevOps Engineer Job number: 866 This is a remote position. Ad Hoc is a technology company ... Our customers include NASA, the General Services Administration, Office of Personnel Management ...

Remote (U.S.) Start Date Is: July 27 Duration: 3 Month Contract-to-Hire Compensation Range: $50/hr ... Support customer migrations onto the payment processing platform * Assist with payment processing ...

Senior Data Engineer

Mclean, VA ยท Remote

$107K - $145K/yr

Built for a remote life Our culture, communications, and tools are built for remote work, enabling ... Our customers include NASA, the General Services Administration, Office of Personnel Management ...

Web Engineer

Washington, DC ยท Remote

$170K - $220K/yr

We pioneered the Composable Customer Data Platform (CDP), which lets companies use their own data ... Remote position * Various benefits * Will get to have continued ownership around this project and ...

Showing results 41-60

Remote Customer Engineer information

What does a remote customer engineer do?

A remote customer engineer provides technical support and solutions to clients remotely, often troubleshooting hardware or software issues, assisting with product deployment, and ensuring customer satisfaction. They typically use communication tools like video calls, chat, and remote access software, and may require technical certifications or knowledge of specific products or systems.

What is the difference between Remote Customer Engineer vs Remote Technical Support Specialist?

AspectRemote Customer EngineerRemote Technical Support Specialist
Required CredentialsBachelor's in Engineering or related field, certifications like Cisco or CompTIAHigh school diploma or associate degree, certifications like CompTIA A+
Work EnvironmentCustomer sites, remote troubleshooting, technical consultationsHelp desks, call centers, remote support via chat or phone
Employer & Industry UsageTech companies, networking, hardware/software providersIT service providers, software companies, hardware vendors

Remote Customer Engineers focus on technical consultations, troubleshooting, and supporting complex systems, often requiring engineering knowledge. Remote Technical Support Specialists handle customer inquiries, troubleshooting, and issue resolution primarily via remote channels. While both roles involve remote work and technical skills, the Customer Engineer role typically demands more specialized technical expertise and industry certifications.

What are the most commonly searched types of Customer Engineer jobs in Washington? The most popular types of Customer Engineer jobs in Washington are:
What cities in Washington are hiring for Remote Customer Engineer jobs? Cities in Washington with the most Remote Customer Engineer job openings:

Software Engineer

Whitespace

Alexandria, VA โ€ข Remote

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago


Job description

Software Engineer

Location: Remote / Alexandria, VA

Clearance: Active TS/SCI or eligibility to be cleared

GeoDelphi, Inc. dba Whitespace is building Iris, a trust-first Agentic AI platform for global leaders. Recognized as one of the most innovative companies in the geospatial industry, Whitespace accelerates speed-to-answer through powerful analytics, high-cadence data feeds, geospatial intelligence, and expert-machine teaming. Our mission is to transform commercial data into actionable intelligence that keeps pace with world events and delivers decision advantage to our customers.

Position Overview

Whitespace is seeking a highly motivated Software Engineer, with geospatial analysis experience, to join our engineering and analytics team. This role combines software engineering, geospatial data science, and advanced analytics to support mission-critical programs including Tactical Surveillance, Reconnaissance, and Tracking (TacSRT).

The ideal candidate is a full-stack problem solver who can design scalable software systems, build data pipelines, perform geospatial analysis, and develop analytic capabilities that transform large volumes of commercial and geospatial data into actionable intelligence.

You will work closely with software engineers, data scientists, analysts, and customer stakeholders to develop innovative solutions that support national security, operational planning, and strategic decision-making. This position will report to the VP of Engineering.

This position is 100% remote! It also requires 15% travel to the corporate and customer locations. In addition, there may be occasional weekend work required. The candidate MUST be a US citizen and reside in the contiguous United States. The candidate must be a W2 employee of GeoDelphi, Inc. No 3rd party applications.

Requirements

RESPONSIBILITIES

Software Engineering

  • Design, develop, test, deploy, and maintain scalable software solutions supporting the Whitespace Answers Platform and Iris AI ecosystem.
  • Build backend services, APIs, data pipelines, and analytic applications using modern software engineering practices.
  • Write clean, efficient, maintainable, and testable code primarily using Python and Java.
  • Collaborate across Agile teams to develop technical solutions for complex geospatial and data-centric challenges.
  • Participate in software releases, code reviews, CI/CD pipelines, and DevOps processes.
  • Improve existing applications through performance optimization, automation, and architecture enhancements.
  • Provide technical consultation and troubleshooting support for software and infrastructure issues.

Geospatial Data Science & Analytics

  • Collect, integrate, clean, and analyze large-scale geospatial and non-geospatial datasets.
  • Develop and implement statistical models, machine learning workflows, and geospatial analytics solutions.
  • Design and maintain scalable data processing pipelines for structured and unstructured data.
  • Identify trends, anomalies, patterns, and insights within commercial and geospatial datasets.
  • Develop interactive visualizations and mission-focused analytic products for customer stakeholders.
  • Conduct cloud-based data research and large-scale data processing.
  • Collaborate with engineering, R&D, and mission teams to develop new analytic capabilities and data products.
  • Support intelligence, targeting, collection management, geospatial analysis, and activity-based intelligence initiatives.

EXPERIENCE

  • Must have a minimum of 7 years of experience in a software engineering role
  • Experience in designing, building, scaling, and maintaining production software
  • Strong coding abilities emphasizing quality and testability in your work.
  • Utilize programming languages such as Java, Python, and Go
  • Strong understanding of DevOps and software/application development processes
  • Demonstrated experience with continuous integration and software CM processes/tools (GitLab, JIRA, Confluence, Kubernetes, or other DevOps/Continuous Integration tools)
  • Experience with SQL and NoSQL databases and query optimization
  • Experience acquiring client requirements and resolving workflow problems through automation optimization

DESIRED SKILLS

  • Experience with AWS, Azure, or Google Cloud.
  • Experience building geospatial web applications and APIs.
  • Experience with machine learning and predictive analytics.
  • Experience using geospatial Python libraries such as: GeoPandas
  • Experience with Geographic Information Systems (GIS), including ArcGIS Pro, ArcGIS Enterprise, or QGIS.
  • Experience with satellite imagery, remote sensing, GEOINT, or commercial geospatial data.
  • Experience with population simulation, activity-based intelligence, or modeling and simulation.
  • Experience with Spark, Hadoop, Athena, EMR, BigQuery, or other large-scale data processing platforms.
  • Experience with data visualization tools such as Tableau, Power BI, Kepler.gl, Deck.gl, or custom Python visualizations.
  • Knowledge of intelligence analysis, collection management, targeting, or military operations.
  • GEOINT Professional Certification (GPC) or related certifications.

Benefits

GEODELPHI BENEFITS

  • Medical, Dental, and Vision plans
  • Unlimited PTO
  • Federal Holiday Paid Leave
  • 12 weeks of paid Parental Leave
  • Employer paid STD/LTD
  • Employer Paid Life Insurance
  • 401K plan and Employer Match
  • Professional Development Assistance
  • Equity Incentive Plan