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Remote Customer Engineer Jobs in Seattle, WA (NOW HIRING)

UpGuard

Customer Sales Engineer

Seattle, WA · On-site +1

We are looking for a dynamic, customer-facing Customer Sales Engineer to be the primary technical ... Fully remote working environment: While we have physical offices in Sydney & Hobart, we do not ...

UpGuard

Customer Sales Engineer

Seattle, WA · Remote

$100K - $130K/yr

We are looking for a dynamic, customer-facing Customer Sales Engineer to be the primary technical ... Fully remote working environment: While we have physical offices in Sydney & Hobart, we do not ...

Shaw + Scott

Solutions Engineer (Remote)

Seattle, WA · Remote

$100K - $115K/yr

In this role, you will be delivering innovative marketing technology solutions for key customers ... We are a 100% remote company where you will work from your home with company-provided equipment to ...

Prelim

Software Engineer, Product

Seattle, WA · Remote

$140K - $160K/yr

As a Software Engineer, Product at Prelim, you will own critical parts of the platform that powers ... fully remote positions across the US, helping banks onboard their customers. Our platform is ...

DocuSign

Software Engineer

Seattle, WA · On-site +1

$111K - $162K/yr

Over 1.5 million customers and more than a billion people in over 180 countries use Docusign ... Research new features and technologies Job Designation Remote: Employee is not required to be in or ...

DocuSign

Software Engineer

Seattle, WA · On-site +1

Over 1.5 million customers and more than a billion people in over 180 countries use Docusign ... Employee divides their time between in-office and remote work. Access to an office location is ...

DocuSign

Software Engineer

Seattle, WA · On-site +1

Over 1.5 million customers and more than a billion people in over 180 countries use Docusign ... Employee divides their time between in-office and remote work. Access to an office location is ...

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Showing results 1-20

All JobsCustomer Engineer JobsRemote Customer Engineer JobsRemote Customer Engineer Jobs in Seattle, WA

Remote Customer Engineer information

See Seattle, WA salary details

$44.4K

$89.4K

$123.5K

How much do remote customer engineer jobs pay per year?

As of Jul 16, 2026, the average yearly pay for remote customer engineer in Seattle, WA is $89,413.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,700.00 and $102,400.00 per year, depending on experience, location, and employer.

What is the difference between Remote Customer Engineer vs Remote Technical Support Specialist?

AspectRemote Customer EngineerRemote Technical Support Specialist
Required CredentialsBachelor's in Engineering or related field, certifications like Cisco or CompTIAHigh school diploma or associate degree, certifications like CompTIA A+
Work EnvironmentCustomer sites, remote troubleshooting, technical consultationsHelp desks, call centers, remote support via chat or phone
Employer & Industry UsageTech companies, networking, hardware/software providersIT service providers, software companies, hardware vendors

Remote Customer Engineers focus on technical consultations, troubleshooting, and supporting complex systems, often requiring engineering knowledge. Remote Technical Support Specialists handle customer inquiries, troubleshooting, and issue resolution primarily via remote channels. While both roles involve remote work and technical skills, the Customer Engineer role typically demands more specialized technical expertise and industry certifications.

What are the most commonly searched types of Customer Engineer jobs in Seattle, WA? The most popular types of Customer Engineer jobs in Seattle, WA are:
Remote Customer Engineer jobs near you
Staff Developer Success Engineer - Seattle

Staff Developer Success Engineer - Seattle

Temporal Technologies

Seattle, WA • On-site, Remote

$170K - $215K/yr

Other

Posted 2 days ago

Job description

Summary

Must reside in the Seattle metro area and be available for occasional onsite collaboration and office visits in Bellevue.

The Staff Developer Success Engineer will be the frontline technical expert for our developer community. You will help users deploy and scale Temporal in cloud-native environments. You will also troubleshoot complex infrastructure issues, optimize performance, and develop automation solutions. This role is ideal for someone who thrives on solving distributed systems challenges and improving the developer experience.

What You'll Do

Be a keen learner:

  • At Temporal, you'll work with cloud-native, highly scalable infrastructure spanning AWS, GCP, Kubernetes, and microservices. You'll gain deep expertise in container orchestration, networking, and observability while learning from complex, real-world customer use cases.
  • Our stack includes Go, Python, and Java, providing continuous opportunities to hone your programming skills in infrastructure automation, resilience engineering, and performance tuning.

Be a passionate problem solver:

  • If you enjoy tackling scalability, reliability, and troubleshooting challenges in distributed systems, you'll thrive in this role. As a Staff Developer Success Engineer, you'll work directly with developers to debug complex infrastructure issues, optimize cloud performance, and enhance reliability for Temporal users.
  • You'll develop observability solutions (Grafana, Prometheus), improve networking (load balancing, DNS, ingress/egress), and automate infrastructure operations (Terraform, IaC) to help customers run Temporal efficiently at scale.
  • Once ramped up, we expect you to independently drive technical solutions, whether debugging complex production issues or designing infrastructure best practices. Don't worry, we have seasoned engineers and mentors to support you along the way!

Be a great communicator:

  • As a Staff Developer Success Engineer you will engage directly with developers, engineering teams, and product teams to understand infrastructure challenges and provide solutions that enhance scalability, performance, and reliability.
  • Your insights will influence platform improvements, from enhancing observability tooling to developing self-service infrastructure solutions that simplify troubleshooting (e.g., building diagnostic tools similar to Twilio's Network Test).
  • You'll serve as a bridge between developers and infrastructure, ensuring that reliability, performance, and developer experience remain top priorities as Temporal scales.
What You'll Bring
  • 9+ years of experience as a developer, preferably fluent in one or more of the following languages: Python, Java, Golang, TypeScript.
  • Experience with deployment and managing medium to large-scale architectures (e.g., Kubernetes or Docker).
  • Experience with monitoring tools such as Prometheus and Grafana and troubleshooting performance and availability issues.
  • Minimum of one year experience in an internal or external customer-facing role.
  • Passion for helping others regardless of who they are or how they act.
  • Experience working with or as part of remote teams.
  • Strong written and verbal communication skills.
  • Seek to understand first, lead with data, and rely on facts.
Nice to Have
  • Previous experience in customer-facing positions such as a professional services consultant, solutions architect, customer engineer, etc.
  • Experience with security certificate management and implementation.
  • Ability to understand use cases and translate them into Temporal design decisions and architecture best practices.
  • Technologies: EKS, GKE, Kubernetes, Prometheus, Grafana, OpenTracing, Terraform/Ansible/CDK.
Compensation
  • The estimated pay range for this role is $170,000 - $215,000 depending on qualifications and location
  • Additionally, this role is eligible to participate in Temporal's equity plan.

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