2

Remote Customer Account Executive Jobs in Springfield, MA

Sales Director

Hartford, CT ยท Remote

$100K - $140K/yr

Develop regional account strategies and maintain accurate forecasts and CRM records (e.g ... Cultivate deep, strategic relationships with executive and technical stakeholders * Understand ...

Sales Director

Hartford, CT ยท Remote

$100K - $140K/yr

Develop regional account strategies and maintain accurate forecasts and CRM records (e.g ... Cultivate deep, strategic relationships with executive and technical stakeholders * Understand ...

Be Seen First

Strong attention to detail, excellent communication, and customer-first focus given that you'll ... We work nationally with expertise that spans top executives, middle management and technical level ...

Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

Account Management : Oversee client accounts to ensure high satisfaction and address needs promptly ... Customer Support : Offer excellent support to resolve client inquiries and concerns. * Sales ...

Showing results 41-60

Remote Customer Account Executive information

See Springfield, MA salary details

$29.9K

$79K

$142.5K

How much do remote customer account executive jobs pay per year?

As of Aug 6, 2026, the average yearly pay for remote customer account executive in Springfield, MA is $78,957.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,800.00 and $94,700.00 per year, depending on experience, location, and employer.

What is the difference between Remote Customer Account Executive vs Remote Sales Representative?

AspectRemote Customer Account ExecutiveRemote Sales Representative
CredentialsCustomer service experience, sales skills, CRM proficiencySales skills, product knowledge, CRM proficiency
Work EnvironmentCustomer-focused, account management, client communicationProspecting, lead generation, closing sales
Industry UsageCustomer retention, account growthNew client acquisition, sales targets

Both roles often require sales skills and CRM experience, but the Customer Account Executive focuses on managing existing accounts and fostering customer relationships, while the Sales Representative emphasizes acquiring new clients and closing deals. Understanding these differences helps job seekers target the right roles in the remote sales and customer service industry.

What are popular job titles related to Remote Customer Account Executive jobs in Springfield, MA? For Remote Customer Account Executive jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Remote Customer Account Executive jobs in Springfield, MA look for? The top searched job categories for Remote Customer Account Executive jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Remote Customer Account Executive jobs? Cities near Springfield, MA with the most Remote Customer Account Executive job openings:

Sr. Account Manager - Retail

Kobie Marketing

Hartford, CT โ€ข Remote

Full-time

Re-posted 21 days ago


Job description

Join a National Top Workplaceย 
ย 
Named a Top Workplace in the USA and Top Remote Workplace, Kobie is where the best minds in loyalty come together, driven by passion and innovation. We're always looking for talented individuals who are ready to join a collaborative, growth-focused culture. As a partner to some of the world's most recognized brands, we are leaders in loyalty, helping brands build lasting emotional connections with their consumers.ย 
ย 
Join Us from Anywhereย 
While our headquarters are nestled in sunny St. Petersburg, Florida, Kobie embraces a flexible work environment, offering teammates the freedom to work remotely. We understand the importance of work-life balance and support our team with:ย 

ย ย ย ย ย ย ย ย  Flexible Time Off to recharge when neededย 
ย ย ย ย ย ย ย ย  Nine Company-Wide Holidaysย 
ย ย ย ย ย ย ย ย  A diverse suite of benefits prioritizing your growth, development, and personal well-beingย 

Discover more about our perks and benefits here.ย 
ย 
Kobie is a values-led organization where we believe that everyone is a leader, regardless of their position or role.ย 


As a Senior Account Manager, you will be responsible for providing planning, operational and optimization support for one of Kobie's key accounts. Partnering with various departments, you will help drive cohesive, operational, and strategic activities for the client.ย 

How you will make an impact
  • Maintain frequent, intentional, collaborative, and pro-active communication with client as their primary point of contact for day-to-day management
  • Deliver cross-functional insights, recommendations, thought leadership and feedback as a trusted advisor with deep understanding of your client's business challenges and goals
  • Manage Client Services 90-day planning cadence and planning cycles in support of your client's program as agreed to, such as: weekly and monthly check-ins and planning meetings, 1:1s with primary contacts, exec check-ins between senior stakeholders, and EBRs
  • Prepare and publish advance meeting agendas, follow-up contact reports, client presentations,ย weekly client updates, and other client communications and correspondenceย 
  • Develop, manage and operationalize account plans and strategic and technical roadmaps to ensure all initiatives are delivered on time and with a high degree of excellence
  • Provide account expertise and insight to guide cross-functional Kobie and client teams across program strategies, initiatives, and work streams to ensure program delivery is strong and consistent
  • Supportย cross-functional efforts to optimize Kobieย client's loyalty program in support of Kobie's mission to drive enterprise value through Loyalty, including bonus offer planning, management, measurement and reporting
  • Field and manage client requests and changes to administrative program functions, such as earn rules configuration and logic changes or creation
  • Serve as a point of contact for issue escalation, management, and resolution, coordinating with technology operations and issue response and resolution staff to stay informed on all issues to provide accurate client communication and positioning
  • Coordinate with internal teammates to create project estimates and timelines, and track project progress and status to ensure on-time and quality delivery
  • Coordinate administrative details such as Jira time tracking, resource allocation and forecasting, invoicing, etc
  • Review invoices in preparation for timely and accurate financial billingย 
What you need to be successful
  • Bachelor's degree in marketing or related field
  • 5+ yearsย of experience, preferably in the marketingย or loyalty industry
  • Understanding of general marketing principals is a must; promotional and CRM experience is preferred
  • Proven ability to manage multiple client accounts simultaneously while effectively prioritizing deliverables and deadlines.
  • Familiarity with tools such as Google Analytics, Jira, Workfront, and SharePoint is highly desirable.
  • SaaS experience is preferred
  • Experience in Retail industry preferred
  • Proven ability to meet deadlines,ย manageย multiple projects and workย proactivelyย in aย fast-pacedย environmentย 
  • Strategic and tactical marketing experience through multiple channels (email, mobile, social) based on customer journeys
  • Foundational understanding of financial business principles and data analysis
  • Self-motivated and able to work independently, applying good judgment and decision-making on your feet
  • Confident and clearย verbal and writtenย communicationย and presentationย skills
  • Proactive in contributing ideas and in anticipating client/team needs
  • Outcomes-driven, with excellent organizationalย skills and strong attention to detail
  • Technical acumen -ย the ability to understand technology platforms within a larger martech ecosystem, and how features and functionality is applied to bring marketing and analytical concepts to life that will deliver desired outcomes
  • Resourceful, solutions-focused attitude that adapts well to changeย 
  • Project management and planning skillsย 
Who we are ย As a trusted partner, Kobie delivers market-leading, end-to-end loyalty solutions designed to enable customer experiences for the world's most successful brands. We do this with a strategy-led technology approach that uncovers the truth behind what drives consumers on an emotional level. We believe that our team's passion and expertise are the driving forces behind our success and are proud to be named a Top Workplaces in the USA, where the best and brightest in loyalty drive our mission of growing enterprise value through loyalty.ย 
ย 
A place for allย We celebrate and embrace diversity at Kobie!ย 
Employment at Kobie is based solely on an individual's merit and qualifications, which are directly related to professional competence. We do not discriminate against any teammate or applicant because of race,color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy, or any other characteristic protected by applicable law.ย 
ย 
We are fiercely committed to fostering a workplace where teammates can bring their authentic selves to work every day. Our DEI initiatives, including various committees, ensure that principles of equity, diversity, and inclusion are deeply ingrained throughout Kobie. While our leadership team fully supports our policy of nondiscrimination and equal opportunity, it is the responsibility of all teammates to uphold these values.ย 
ย 
Ready to join us?ย If you're ready to make an impact and grow in a supportive, innovative environment, we'd love to hear from you. Apply today and join the best and brightest in loyalty!ย 
We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
apply for this job