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Remote Csr Jobs in Kansas (NOW HIRING)

Zuzick & Associates

Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!

Zuzick & Associates

Our company is looking to add multiple customer service positions to our growing team of remote representatives. This is a full time position with upwards mobility and the ability to work from home!

McQuade Organization

... customer ... service -Has strong communication skills (we'll help you improve even more) -Is dependable ...

McQuade Organization

... customer ... service -Has strong communication skills (we'll help you improve even more) -Is dependable ...

McQuade Organization

... customer ... service -Has strong communication skills (we'll help you improve even more) -Is dependable ...

Wesco

Senior Representative - Customer Service

Shawnee, KS · On-site +1

$18.75 - $26/hr

As a Senior Representative - Customer Service, you will respond to customer inquiries by telephone, e-mail, or walk-ins to provide inquiry and/or problem resolution. You will resolve complex or ...

SYS Integration

Contact Center Representative

Wichita, KS · Remote

$16 - $20.50/hr

This remote Contact Center Representative (CSR) position will be in support of a government agency, which is the Federal Emergency Management Agency (FEMA). This CSR position will be primarily ...

EverDriven

Customer Service Associate

Kansas City, KS · Remote

$14 - $19.25/hr

Customer Service Associate (Remote US)Help Students Get Where They Need to Be At EverDriven, we help ensure students have safe, reliable transportation to and from school every day. As a Customer ...

GRADE POTENTIAL, LLC

CUSTOMER SERVICE ASSOCIATE

Topeka, KS · Remote

$35K - $55K/yr

We are a fully remote company, which allows us to recruit top talent from across the country. Grade ... You understand that customer service is not a department but a philosophy that you live everyday. A ...

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See Kansas salary details

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How much do remote csr jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for remote csr in Kansas is $16.76, according to ZipRecruiter salary data. Most workers in this role earn between $13.70 and $18.65 per hour, depending on experience, location, and employer.

What is a remote CSR?

A Remote Customer Service Representative (CSR) job involves assisting customers with inquiries, troubleshooting issues, and providing support via phone, email, or chat from a remote location. CSRs handle customer concerns, process orders, and ensure customer satisfaction while working from home or another remote setting. Strong communication skills, problem-solving abilities, and a reliable internet connection are essential for this role.

What are some common challenges faced by remote CSRs and how are they managed?

Remote CSRs often encounter challenges such as staying engaged without in-person supervision, managing high call volumes, and effectively resolving customer issues through digital channels. To address these, companies usually provide thorough onboarding, regular virtual team meetings, and access to knowledgeable supervisors for support. Remote CSRs also utilize well-established communication and ticketing systems to track customer interactions and solutions. Staying organized, proactive communication, and time management help ensure continued success and job satisfaction in this remote role.

What are the key skills and qualifications needed to thrive as a remote CSR?

To thrive as a Remote CSR (Customer Service Representative), you need strong communication skills, proficiency in problem-solving, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, online chat platforms, and remote teamwork tools is often required. Empathy, patience, and the ability to work independently are crucial soft skills for this position. These competencies enable you to provide efficient, high-quality service and support to customers while working remotely.

What are the most commonly searched types of Csr jobs in Kansas? The most popular types of Csr jobs in Kansas are:
What are popular job titles related to Remote Csr jobs in Kansas? For Remote Csr jobs in Kansas, the most frequently searched job titles are:
What job categories do people searching Remote Csr jobs in Kansas look for? The top searched job categories for Remote Csr jobs in Kansas are:
What cities in Kansas are hiring for Remote Csr jobs? Cities in Kansas with the most Remote Csr job openings:
Remote Csr jobs near you
Infographic showing various Remote Csr job openings in Kansas as of August 2026, with employment types broken down into 57% Full Time, and 43% Contract. Highlights an 100% Remote job distribution, with an average salary of $34,869 per year, or $16.8 per hour.

Tax Customer Service Representative II (Experienced)

MCI Careers

Wichita, KS • Remote

$11.10 - $14.10/hr

Full-time

Re-posted 12 days ago

Job description

Overview

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

Are you a highly motivated individual with excellent communication skills and a passion for helping others? Join our team and become a trusted resource for clients seeking expert tax advice and support. In this role, you’ll provide clear, accurate, and personalized guidance on a wide range of tax-related topics. With our industry-leading training programs, you’ll gain the tools and knowledge needed to thrive and grow as a tax professional.

To be considered for this role, you must complete a full application on our company careers page, including all screening questions and a brief pre-employment test.


Responsibilities

Key Responsibilities:

  • Provide accurate, personalized tax advice and support to clients via phone, video, and chat platforms.
  • Translate complex tax laws and technical terms into easy-to-understand language for clients.
  • Utilize government websites, professional resources, and internal tools to research and deliver accurate answers.
  • Apply company policies, procedures, and best practices to resolve tax-related inquiries efficiently.
  • Maintain detailed and accurate documentation of all client interactions and case resolutions.
  • Stay current on federal and state tax laws, regulations, and industry trends.
  • Collaborate with team members and share knowledge to continuously improve service quality.
  • Identify opportunities to educate clients on tax-saving strategies and available deductions or credits.
  • Escalate complex or sensitive issues to appropriate internal departments when necessary.
  • Uphold the highest standards of data privacy and client confidentiality.

Qualifications

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

It's about building relationships and turning the knowledge; you gain in training into customer wins. We provide all new employees with world-class training, so all positive, driven, and confident applicants are encouraged to apply. Ideal candidates for this position are highly motivated, energetic, and dedicated.

Required:

  • Must be 18 years of age or older.
  • High school diploma or equivalent required.
  • Active, unrestricted credential: EA (Enrolled Agent), CPA (Certified Public Accountant), or Tax Preparer credentials.
  • Active PTIN (Preparer Tax Identification Number).
  • Ability to obtain any required state licenses, certificates, permits, or bonds.
  • Recent experience preparing federal and state individual 1040 tax returns.
  • Strong proficiency with technology and computer systems.
  • Reliable, hardwired internet connection (or willingness to obtain one).
  • Excellent verbal and written communication skills.
  • Strong customer service orientation with a professional, friendly, and reassuring demeanor.
  • Ability to work independently in a fast-paced, dynamic environment.
  • Strong critical thinking, research, and problem-solving skills.
MCI Careers logo

About MCI Careers

Sourced by ZipRecruiter

MCI Careers is a noted global leader in the Business Process Outsourcing (BPO) industry located in Ashburn, VA, US. Recognized for delivering robust customer engagement services, tech integrations, and consulting, they serve numerous world-class brands and governmental bodies. MCI Careers was established in 2009 by Anthony Marlowe following the purchase of his prior BPO company which boasted over 3,200 employees. The company has set a mission to provide opportunities for people who seek continuous improvement and personal growth through their professional journey.

Industry

Computer and electronic product manufacturing

Company size

1,001 - 5,000 Employees

Headquarters location

Ashburn, VA, US

Social media

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