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Assistant Csr Jobs in Kansas (NOW HIRING)

Customer Service Representative

Salina, KS ยท On-site

$15.25 - $20.75/hr

The Customer Service Representative is the first point of contact for customers arriving at our ... Duties: โ€ข Provide superior customer service to crew members and passengers โ€ข Assist customers ...

Customer Service Representative

Salina, KS ยท On-site

$15.25 - $20.75/hr

The Customer Service Representative is the first point of contact for customers arriving at our ... Duties: โ€ข Provide superior customer service to crew members and passengers โ€ข Assist customers ...

This is a great opportunity to further your existing skills as a Customer Service Representative while learning new ones to assist you in your career. The best part is you would be joining a winning ...

Customer Service Representative (CSR)

Gardner, KS ยท On-site

$18.75 - $21.75/hr

The Customer Service Representative (CSR) is an on-site role responsible for engaging with ... Build and nurture strong customer relationships. * Assist customers in selecting the appropriate ...

Customer Service Representative (CSR)

Olathe, KS ยท On-site

$18.75 - $21.75/hr

The Customer Service Representative (CSR) is an on-site role responsible for engaging with ... Build and nurture strong customer relationships. * Assist customers in selecting the appropriate ...

Customer Service Representative (CSR)

Lenexa, KS ยท On-site

$18.75 - $21.75/hr

The Customer Service Representative (CSR) is an on-site role responsible for engaging with ... Build and nurture strong customer relationships. * Assist customers in selecting the appropriate ...

Customer Service Representative (CSR)

Lenexa, KS ยท On-site

$18.75 - $21.75/hr

The Customer Service Representative (CSR) is an on-site role responsible for engaging with ... Build and nurture strong customer relationships. * Assist customers in selecting the appropriate ...

The Customer Service Representative (CSR) is an on-site role responsible for engaging with ... Build and nurture strong customer relationships. * Assist customers in selecting the appropriate ...

Customer Service Representative (CSR)

Gardner, KS ยท On-site

$18.75 - $21.75/hr

The Customer Service Representative (CSR) is an on-site role responsible for engaging with ... Build and nurture strong customer relationships. * Assist customers in selecting the appropriate ...

Customer Service Representative (CSR)

Olathe, KS ยท On-site

$18.75 - $21.75/hr

The Customer Service Representative (CSR) is an on-site role responsible for engaging with ... Build and nurture strong customer relationships. * Assist customers in selecting the appropriate ...

The Customer Service Representative (CSR) is an on-site role responsible for engaging with ... Build and nurture strong customer relationships. * Assist customers in selecting the appropriate ...

Customer Service Representative

Olathe, KS ยท On-site

$15.50 - $21/hr

Position Summary We are seeking a motivated and customer-focused Customer Service Representative to assist customers with managing their auto loans, processing payments, maintaining account records ...

Customer Service Representative

Leavenworth, KS ยท On-site

$15.25 - $20.75/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

Customer Service Representative

Lenexa, KS ยท On-site

$15 - $20.25/hr

As the Customer Service Representative, we need someone ready to provide a variety of support, such ... Build and nurture strong customer relationships. * Assist customers in selecting the appropriate ...

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

Customer Service Representative

Overland Park, KS ยท On-site

$15.75 - $21.50/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

Customer Service Representative

Wichita, KS ยท On-site

$14.25 - $19.50/hr

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

Dave Ramsey's SmartDollar Program Customer Service Representative Responsibilities: * Assist customers inside and outside a U-Haul center with U-Haul products and services. * Use smartphone-based U ...

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Assistant Csr information

What is an assistant CSR?

Assistant CSRs, or Assistant Customer Service Representatives, are entry-level professionals who support customer service operations in a company. Their duties typically include answering customer inquiries, processing orders, handling basic complaints, and assisting senior customer service staff. They play a key role in ensuring customer satisfaction by providing timely and accurate information. Assistant CSRs often work in call centers, retail stores, or offices, and their role may vary depending on the industry. This position is a great starting point for those looking to build a career in customer service.

What are the key skills and qualifications needed to thrive as an assistant CSR, and why are they important?

To thrive as an Assistant Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center phone systems, and basic office applications is often required. Patience, active listening, and a positive attitude are essential soft skills for handling customer inquiries and diffusing challenging situations. These skills ensure efficient issue resolution, positive customer experiences, and contribute to the overall success of the organization.

What are some typical challenges faced by an assistant CSR and how can they effectively manage them?

Assistant CSRs (Customer Service Representatives) often handle high volumes of customer inquiries, which can be challenging when balancing speed with quality service. They may also encounter difficult or upset customers, requiring strong communication and problem-solving skills. To manage these challenges, it's important to stay organized, use active listening, and follow established protocols for escalation. Regular training and support from team members can help Assistant CSRs continuously improve their performance and adapt to changing customer needs.

What is the difference between Assistant Csr vs Customer Service Representative?

AspectAssistant CsrCustomer Service Representative
CredentialsHigh school diploma or equivalent; some roles may require basic certificationsHigh school diploma or equivalent; customer service training often preferred
Work EnvironmentOffice settings, retail, call centersCall centers, retail stores, corporate offices
Employer & Industry UsageUsed across retail, telecom, banking, and service industriesCommon in retail, telecom, banking, and service sectors
Search & Comparison IntentOften compared for entry-level customer support rolesFrequently searched for customer support jobs and roles

The Assistant Csr and Customer Service Representative roles share similar environments and industry usage, focusing on customer support. The Assistant Csr often supports senior staff and handles administrative tasks, while the Customer Service Representative directly interacts with customers. Both roles require similar credentials and are vital in customer-facing industries, making them closely related in job searches and career paths.

What are the most commonly searched types of Csr jobs in Kansas?

The most popular types of Csr jobs in Kansas are:

What cities in Kansas are hiring for Assistant Csr jobs?

Cities in Kansas with the most Assistant Csr job openings:

Customer Service Representative

Exchange Bank

Junction City, KS โ€ข On-site

$14.75 - $20.25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 9 days ago


Job description

This is a Full Time position, M-F with rotating Saturdays.

A full benefits package is available including health, dental, vision, disability and life insurance. Paid Time Off, holiday pay and 401k plan are also offered.

The Customer Service Representative (CSR) will perform branch and customer service duties. The successful candidate will be responsible for accepting retail, commercial checking and savings deposits, cashing checks and savings withdrawals, processing loan payments and assist with night depository and vault duties as assigned. The CSR will provide quality service, through use of effective listening and communication skills with the customers. The CSR will also actively look for additional opportunities to refer and cross-sell bank services while processing transactions.

JOB DUTIES:
    1.Assist Customers with deposits, withdrawals, payments and coin/cash orders in a friendly courteous manner.
    2.Maintain accuracy of transactions and verify accuracy by balancing a cash drawer daily.
    3.Identify fraudulent activity to help prevent potential loss for the bank.
    4. Maintain a well-developed and current working knowledge of the complete line of products and service offered by the bank.
    5.Perform other duties or special projects as assigned.
JOB QUALIFICATIONS/REQUIREMENTS:
    1.High School diploma or equivalent required.
    2.Basic math skills and strong customer service.
    3.Cash handling experience/previous CSR/Teller experience preferred.
    4.Excellent customer relation skills required.
    5.Excellent keyboarding, calculator and personal computer skills required.
    6.Must be able to demonstrate organizational and communication skills in addition to the ability to handle multiple tasks in a professional and efficient manner.
    7.Ability to work in a team environment.
    8.High level of accuracy with attention to detail and ability to handle confidential information.

Exchange Bank is an Equal Opportunity Employer, M/F/Disability/Protected Veteran.