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Remote Crisis Text Line Jobs in California (NOW HIRING)

Jobot

Associate Attorney

Los Angeles, CA · On-site +1

$170K - $200K/yr

Litigation Associate | AM200 Firm | Remote other than court appearances This Jobot Job is hosted by ... line. Direct access to senior litigators and real case ownership, not just doc review Job Details ...

Jobot

Associate Attorney (Defense)

San Diego, CA · On-site +1

$130K - $230K/yr

Flexible and casual work environment Front line experience from discovery through trial in ... Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for ...

Sumble Inc

Marketing Lead, Content

San Francisco, CA · Remote

We're based in San Francisco and operate remote-friendly across US time zones. What you'll ownBrand ... Develop and own Sumble's strategic narrative: the through-line story about why GTM data is broken ...

Sumble Inc

Marketing Lead, Content

San Francisco, CA · On-site +1

We're based in San Francisco and operate remote-friendly across US time zones. What you'll own ... Develop and own Sumble's strategic narrative: the through-line story about why GTM data is broken ...

Pano

Senior Technical Program Manager

San Francisco, CA · On-site +1

$136K - $180K/yr

Help us tackle the growing wildfire crisis with the latest advancements in AI and IoT Who we are ... We are a team of more than 175 people working in a hybrid-remote environment across North America ...

New

HUB

ARC Service Specialist

Riverside, CA · On-site +1

$22 - $28/hr

Work well with a remote team. Other: Must have a quiet, dedicated, and efficient home workspace ... line, scope and level.HUB International is proud to offer comprehensive benefit and total ...

All JobsCrisis Text Line JobsRemote Crisis Text Line JobsRemote Crisis Text Line Jobs in California

Remote Crisis Text Line information

What is a Remote Crisis Text Line counselor?

A Remote Crisis Text Line counselor is a trained volunteer or professional who provides emotional support, crisis intervention, and resources to individuals in distress through text messaging. They work remotely, allowing them to assist people from anywhere with an internet connection. Counselors respond to texters experiencing a variety of mental health challenges, such as anxiety, depression, or suicidal thoughts, and guide them to de-escalate their situation and find appropriate help. This role requires empathy, active listening skills, and the ability to remain calm under pressure.

What are the key skills and qualifications needed to thrive as a Remote Crisis Text Line counselor?

To thrive as a Remote Crisis Text Line Counselor, you need strong active listening, emotional intelligence, and crisis intervention skills, often supported by completion of specialized training in crisis support. Familiarity with digital communication platforms and adherence to confidentiality protocols are essential. Compassion, resilience, and the ability to remain calm under pressure are critical soft skills in this role. These skills ensure that counselors can provide effective support to individuals in crisis, maintain professional boundaries, and contribute to positive outcomes during high-stress interactions.

What are some common challenges faced by Remote Crisis Text Line counselors, and how can they be managed?

Remote Crisis Text Line counselors often encounter emotionally intense conversations and may feel challenged by the need to provide effective support without face-to-face interaction. Managing emotional boundaries and self-care is essential to avoid burnout. Counselors benefit from regular supervision, team debriefings, and access to mental health resources provided by the organization. Staying connected with fellow counselors through online platforms also helps foster a supportive work environment and encourages shared learning.

What is the difference between Remote Crisis Text Line vs Remote Crisis Counselor?

AspectRemote Crisis Text LineRemote Crisis Counselor
CredentialsTraining in crisis intervention, mental health awarenessSimilar training in crisis management, mental health certifications often preferred
Work EnvironmentOnline, remote text-based platformRemote, often via phone or chat platforms
Employer & IndustryNonprofit organizations, mental health servicesHealthcare providers, mental health agencies
Search & Comparison IntentHigh overlap in crisis intervention roles, text-based supportSimilar roles in mental health support, differing in communication mode

Both roles involve providing mental health support remotely, with the main difference being the communication mode—text-based for Remote Crisis Text Line and often voice or chat for Remote Crisis Counselor. They share similar training requirements and are employed in mental health organizations, making them closely related in the crisis intervention field.

What are the most commonly searched types of Crisis Text Line jobs in California?

The most popular types of Crisis Text Line jobs in California are:

What are popular job titles related to Remote Crisis Text Line jobs in California?

For Remote Crisis Text Line jobs in California, the most frequently searched job titles are:

What job categories do people searching Remote Crisis Text Line jobs in California look for?

The top searched job categories for Remote Crisis Text Line jobs in California are:

What cities in California are hiring for Remote Crisis Text Line jobs?

Cities in California with the most Remote Crisis Text Line job openings:

Remote Crisis Text Line jobs near you
Infographic showing various Remote Crisis Text Line job openings in California as of August 2026, with employment types broken down into 86% Full Time, and 14% Part Time. Highlights an 100% Remote job distribution.

Patient Care Advocate (Oakland, California)

Hey Jane

Oakland, CA • On-site, Remote

$60K - $62K/yr

Full-time

Medical, Dental, Vision, PTO

Re-posted 10 days ago

Job description

Unless otherwise noted, all positions are fully remote with work permitted from the following states: CA, CO, IL, MA, MD, NJ, NY, OR, and WA.


We are living through a pivotal moment for reproductive and sexual health-and Hey Jane is uniquely positioned to help.


From day one, we've been committed to providing safe, discreet medication abortion treatment-and have helped more than 100,000 people get the care they need. Today, we offer a range of reproductive and sexual health care services from the comfort and convenience of your phone.  Our in-house clinical care team, composed of board certified doctors, advanced practice clinicians, nurses, and patient care advocates, is just a text message away. We're committed to helping our patients get safe, discreet, judgment-free virtual health care, from a team that truly cares.


The team at Hey Jane is looking to expand our team by adding a detail oriented, human-centered, tech-savvy Patient Care Advocate with a background in medication abortion who can provide excellent customer service on a full-time basis.

This is a hybrid role with required in-clinic hours at our Oakland clinic. Initially, this team member will work 30 per week on-site and 10 hours remote. Expected start date in early August.

Schedule: 09:00am-07:00pm PT (10 hr shifts)

Workdays: Wednesday-Saturday (Wednesday-Friday in office, Saturday remote)

Compensation: $60,000-$62,000 annually, salaried with benefits (plus on-site and weekend differential pay)

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Responsibilities
  • Answering patient questions related to treatment, logistics, and next steps
  • Troubleshooting patient concerns related to shipping, refunds, scheduling, and care coordination
  • Tracking patients through their care journey and ensuring timely follow-up
  • Checking, documenting, and reporting insurance eligibility information
  • Maintaining accurate documentation within the EMR while adhering to HIPAA and privacy standards
  • Balancing multiple priorities while staying grounded, communicative, and reliable to both patients and teammates
  • This role requires a high level of accuracy and follow-through. Small details directly impact patient care. We value team members who take pride in getting things right, asking clarifying questions, and closing loops.


Qualifications
  • Healthcare background (MA, PCA, CNA, or similar clinical or patient-facing role)  with 1+ years of experience in abortion care
  • Comfort working across both in-clinic and remote environments
  • Strong communication, organization, and problem-solving skills
  • Strong triage skills, with the ability to make sound decisions in real time
  • Exceptional communication skills, with the ability to deliver clear, empathetic guidance to patients in moments of stress or uncertainty
  • Skilled at using online tools and technology to deliver care and communicate with patients
  • Comfort in supporting patients with sensitive health issues, such as abortion and birth control
  •  Ability to navigate protocols, regulatory requirements, and organizational policies related to patient care and documentation
  • Experience providing trauma-informed care, demonstrated through the ability to slow down, adjust tone, and meet patients with steadiness and respect during moments of crisis
  • Eager to engage in constant process improvement to help refine tools and operations for improved care delivery
  • Strong ability to prioritize competing tasks, manage time thoughtfully, and communicate proactively with teammates about progress, changes, and follow-through


Bonus Points
  • Spanish language proficiency
  • Prior remote or hybrid work experience
  • Experience working in a startup or fast-growing organization


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$60,000 - $62,000 a year
Compensation: $60-$62k + equity + Weekend/On-Site differential pay
Flexible vacation policy
Health, dental, and vision insurance with FSA
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At Hey Jane, we work towards the vision of having equitable healthcare, changing the status quo, and rebuilding the way people experience healthcare-and bring that same vision to our workplace. We're an equal opportunity employer committed to building an inclusive environment, and encourage all applicants from every background and life experience.

Employment Type: Full Time

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