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Remote Crisis Counselor Jobs in Cleveland, OH (NOW HIRING)

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How much do remote crisis counselor jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote crisis counselor in Cleveland, OH is $23.19, according to ZipRecruiter salary data. Most workers in this role earn between $20.29 and $26.35 per hour, depending on experience, location, and employer.

What is a Remote Crisis Counselor job?

A Remote Crisis Counselor provides support and guidance to individuals experiencing emotional distress or crisis, typically through phone, chat, or video communication. They assess situations, offer coping strategies, and connect individuals with resources or emergency services if needed. This role requires strong listening skills, empathy, and the ability to remain calm under pressure. Crisis counselors often work for helplines, mental health organizations, or disaster response services.

What are the key skills and qualifications needed to thrive in the Remote Crisis Counselor position, and why are they important?

To thrive as a Remote Crisis Counselor, you need a background in psychology, social work, or counseling, often supported by a relevant degree, crisis intervention training, and sometimes licensure or certification. Familiarity with secure telecommunication platforms, case management software, and confidentiality protocols is crucial. Outstanding active listening, empathy, cultural sensitivity, and the ability to remain calm under pressure are key soft skills for this role. These abilities help ensure effective support for individuals in crisis, maintaining both their safety and the quality of care delivered remotely.

What does a typical workday look like for a Remote Crisis Counselor?

A typical day for a Remote Crisis Counselor involves responding to calls, texts, or online messages from individuals experiencing personal crises, assessing their needs, and providing immediate emotional support and safety planning. Counselors often collaborate virtually with supervisors or multidisciplinary teams to ensure clients receive the best care and may document each interaction in secure systems for confidentiality and follow-up. Work shifts can vary, including evenings, overnights, or weekends, depending on the organization's coverage needs. The remote environment offers flexibility but also requires strong self-motivation, adherence to protocols, and ongoing communication with team members.
What are popular job titles related to Remote Crisis Counselor jobs in Cleveland, OH? For Remote Crisis Counselor jobs in Cleveland, OH, the most frequently searched job titles are:
What job categories do people searching Remote Crisis Counselor jobs in Cleveland, OH look for? The top searched job categories for Remote Crisis Counselor jobs in Cleveland, OH are:
What cities near Cleveland, OH are hiring for Remote Crisis Counselor jobs? Cities near Cleveland, OH with the most Remote Crisis Counselor job openings:
Infographic showing various Remote Crisis Counselor job openings in Cleveland, OH as of May 2026, with employment types broken down into 52% Full Time, and 48% Part Time. Highlights an 83% Physical, 11% Hybrid, and 6% Remote job distribution, with an average salary of $48,234 per year, or $23.2 per hour.
Licensed Professional Clinical Counselor- Remote

Licensed Professional Clinical Counselor- Remote

BetterHelp

Cleveland, OH โ€ข Remote

$650/wk

Full-time

Posted 15 days ago


BetterHelp rating

6.5

Company rating: 6.5 out of 10

Based on 6 frontline employees who took The Breakroom Quiz


Job description

Private practice with no doors and no overhead.

BetterHelp is one of the world's largest online therapy platforms for mental health professionals who want to focus on client care โ€” not admin or overhead. You provide the expertise. We handle the rest.

Why Join BetterHelp

  • $500 first client bonus* โ€” Earn when you see your first insurance client within 30 days of applying.
  • Therapists can now earn up to 33% more per session for insurance clients.
  • $650 Health Benefit Stipend: Eligibility for the Health Benefit Stipend requires a continuous commitment of 30 hours a week
  • No insurance headaches. No clawbacks. No payment delays. We handle everything โ€” you get paid weekly for every session.
  • Increase Caseloads: 70% of clients use insurance, helping you build and sustain a strong caseload.

Additional Benefits

  • Work from the comfort of home (fully remote)
  • Flexible schedule โ€“ you set your own hours.
  • Free access to 390+ CEU courses
  • Free BetterHelp membership for self-care
  • Insurance + cash-pay clients available
  • Additional bonuses & incentives for high performers
  • Zero overhead: No fees are collected from the therapist, ever.
  • Autonomy over clinical decisions
  • Access and connect with our community of over 30,000 therapists
We're Looking For
  • LCSW, LPC, LMFT, LMHC, Licensed Professional Counselor, or Psychologist / PsyD
  • Experienced Mental Health Therapist or Counselor with a passion for helping adults, couples, or teens.

Requirements:

  • 3+ years of mental health counseling experience
  • Master's or Doctorate in Counseling, Psychology, Social Work, or Marriage & Family Therapy
  • Fully independent license (LCSW, LPC, LMFT, LMHC, etc.) and can provide therapy without supervision.
  • A private and professional environment for conducting sessions.
  • Excellent written communication.
  • Must have professional liability insurance.
  • Reliable Internet connection.
  • Currently residing in the US.

NOTE: Unfortunately, if you are an intern or if you require supervision to provide therapy services, you cannot be a provider on BetterHelp at this time. Also, we are unable to accept substance abuse counselors, school counselors, registered nurses, career counselors, Christian counselors, and business coaches (unless they have an additional license as a mental health counselor).


BetterHelp logo

About BetterHelp

Sourced by ZipRecruiter

* We help people change their lives. BetterHelp is the world's largest therapy service. We set out on a mission to provide everyone with easy, affordable, and private access to professional counseling: anytime, anywhere. To date, our network of over 20,000 licensed, accredited, and board-certified therapists have assisted more than 1,000,000 people. Every month, our secure website and mobile app facilitate over 5,000,000 messages, chats, voice calls, and video sessions that help people face life's challenges. * We're taking mental healthcare to the next level. We combine clinical care, cutting-edge technology and data-driven product development to constantly learn, iterate, and improve. We are relentless in our pursuit of better, always questioning the status quo and discovering new ways to get things done and serve our members. * We are a community that grows together - both professionally and personally. Even with our exponential growth, our team is kept agile and nimble, allowing you to have a huge impact and carve your own path from day one. We invest in our team's well-being and professional development because we know that business and individual growth go hand-in-hand. You will move fast, remain flexible, and be challenged every day. Join us!

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

San Francisco, CA, US

Year founded

2013

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