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Virtual Counselor Jobs in Cleveland, OH (NOW HIRING)

Superior Dental Care, Inc.

ESI - Counselor

Cleveland, OH · On-site

$60 - $80/hr

Provides telephonic/virtual, and /or face to face counseling, coaching, resource coordination, and case management for Employee Assistance Program members who call for immediate support. Manages ...

Cleveland Clinic

Virtual Patient Companion

Beachwood, OH · On-site

$15.25 - $19.60/hr

As a Virtual Patient Companion at Cleveland Clinic's Administrative Campus, you will use a ... Provide patients with explanations as necessarywithout counseling or providingopinions. Minimum ...

Cleveland Clinic

Virtual Patient Companion

Beachwood, OH · On-site

$15.25 - $19.60/hr

The Virtual Patient Companion provides continuous remote observation of patients across the ... Provide patients with explanations as necessary without counseling or providing opinions. Minimum ...

MindCare Solutions

LPCC/LISW - F/T

Middlefield, OH · On-site

$75K/yr

The LPCC/LISW supports the delivery of high-quality behavioral health services through counseling ... Deliver telehealth services to patients, ensuring accessibility and high-quality care in virtual ...

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Virtual Counselor information

See Cleveland, OH salary details

$12

$24

$38

How much do virtual counselor jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for virtual counselor in Cleveland, OH is $24.42, according to ZipRecruiter salary data. Most workers in this role earn between $18.65 and $27.98 per hour, depending on experience, location, and employer.

What is a virtual counselor?

Virtual counselors are licensed mental health professionals who provide counseling services through online platforms, such as video calls, chat, or phone. They work with clients remotely to address emotional, psychological, or behavioral issues, offering support and guidance similar to traditional in-person counseling. Virtual counselors often help with topics like stress, anxiety, depression, relationship issues, and personal growth, making mental health support more accessible and convenient.

What does a virtual counselor do?

As a virtual counselor, your responsibilities are to provide remote support for your clients in a specialized field, such as academic advice, legal guidance, or emotional therapy. You may use a webcam, online portal, or phone to help clients with a variety of physical, mental, and emotional needs. Many aspects of this job vary based on the type of counseling you provide. For example, academic counselors may focus on career advice while legal counselors can help individuals determine whether or not they have a case worth pursuing in court. Some virtual counselors work from home, while other professionals provide remote guidance from an office or care facility.

What are the key skills and qualifications needed to thrive as a virtual counselor, and why are they important?

To thrive as a Virtual Counselor, you need a background in counseling or psychology, appropriate licensing or certification, and experience with mental health assessments. Familiarity with telehealth platforms, secure video conferencing tools, and electronic record-keeping systems is typically required. Strong active listening, empathy, and digital communication skills help build trust and rapport with clients remotely. These skills are crucial for delivering effective support, ensuring confidentiality, and maintaining high standards of care in a virtual environment.

How does a virtual counselor typically collaborate with other mental health professionals in a remote setting?

Virtual Counselors often work as part of a multidisciplinary team, regularly coordinating with psychiatrists, social workers, and case managers through virtual meetings and secure communication platforms. Effective collaboration involves sharing client progress, discussing treatment plans, and making joint decisions about care, all while maintaining client confidentiality. Building strong digital communication skills is essential, and most organizations provide structured protocols to ensure seamless teamwork and high-quality client support.
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Virtual Counselor jobs near you
Infographic showing various Virtual Counselor job openings in Cleveland, OH as of August 2026, with employment types broken down into 82% Full Time, 13% Part Time, and 5% Contract. Highlights an 61% Physical, 2% Hybrid, and 37% Remote job distribution, with an average salary of $50,785 per year, or $24.4 per hour.

Admissions Counselor

Cleveland Institute of Art

Cleveland, OH • Hybrid

$38K - $43K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 10 days ago

Job description

ADMISSIONS COUNSELOR
The Cleveland Institute of Art invites applications for the position of Admissions Counselor, reporting to the Assistant Vice President of Admissions + Continuing Education. This position plays a vital role in recruiting, counseling, and enrolling prospective students who seek an education in art and design. As a representative of CIA, the Admissions Counselor serves as a primary point of contact for prospective students, families, counselors, and educators throughout the admissions process.
Working closely with members of the Admissions team and campus partners, the Admissions Counselor is responsible for developing and managing recruitment efforts within assigned territories, building relationships with schools and community organizations, and providing individualized guidance to prospective students as they navigate the college search and application process. The successful candidate will help communicate the value of a CIA education, effectively manage assigned recruitment territories, and support institutional enrollment goals through strategic outreach, relationship-building, and consistent engagement with prospective students and families.
Primary responsibilities include representing CIA at college fairs, portfolio days, high school visits, open houses, and other recruitment events; conducting admission presentations and portfolio reviews; counseling prospective students and families regarding academic programs, admission requirements, financial aid, scholarships, and career opportunities; and reviewing applications for admission and merit scholarship consideration. The Admissions Counselor also manages ongoing communications with prospective students and families through phone, email, virtual meetings, and other communication channels.
The ideal candidate will possess strong interpersonal and relationship-building skills and demonstrate a passion for higher education and student success. Candidates should be comfortable engaging diverse audiences, presenting information in both individual and group settings, and building meaningful connections with students and educational partners. Strong organizational, communication, and time-management skills are essential.
The Admissions Counselor should be highly adaptable and capable of managing numerous projects and priorities simultaneously in a fast-paced environment. Experience utilizing customer relationship management (CRM) systems, particularly Slate or similar platforms, is preferred. The successful candidate will maintain accurate records related to recruitment activities, student interactions, and admissions processes while contributing to strategic enrollment initiatives and departmental projects.
Successful candidates must be able to work independently, exercise sound professional judgment, collaborate effectively with colleagues across the institution, and identify opportunities to enhance recruitment efforts and the prospective student experience.
A bachelor's degree is required. Prior experience in admissions, higher education, recruitment, sales, counseling, customer service, or a related field is preferred but not required. Experience or familiarity with art and design education is desirable.
A valid driver's license is required. This position requires extensive regional and national travel, including approximately 60 days during the fall recruitment season and 30 days during the spring recruitment season. Evening and weekend work are required to support recruitment events and admissions programming throughout the year.
This is a full-time, exempt position. CIA has a 35-hour work week.
Compensation
Compensation is commensurate with experience and qualifications. Cleveland Institute of Art offers a comprehensive benefits package including vacation, sick, and personal time accrual; paid time off during the College's winter break closure; health and dental insurance; life and disability insurance; 403(b) retirement contributions; tuition remission; free campus parking; and Inter-Museum Council discounts.
Cleveland Institute of Art (CIA) is committed to increasing diversity in our community and actively pursues individuals from all backgrounds. Additionally, CIA complies with all applicable federal, state, and local laws and provides equal opportunity in all educational programs and activities, admission of students, and conditions of employment for all qualified individuals regardless of race, color, sex, religion, age, disability, sexual orientation, protected veteran status, gender identity, or national origin.
ABOUT CIA
The Cleveland Institute of Art is one of the nation's leading accredited independent colleges of art and design. Since 1882, the college has been an educational cornerstone in Cleveland, Ohio, producing graduates competitive as studio artists, designers, photographers, contemporary craftspeople, and educators. With approximately 600 students, CIA offers a personal educational experience with the benefits of a larger institution. Students choose from 13 majors and live and work in Cleveland's University Circle, one of the country's most unique cultural centers, recently named by USA Today as the "Best Arts District" in the country.
The mission of CIA is to cultivate creative leaders who inspire people, strengthen communities, and contribute to a thriving and sustainable economy through an innovative education in art and design. Visit our website at www.cia.edu.
Please direct any questions regarding this notice to Human Resources at hr@cia.edu.

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