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Remote Continuous Improvement Director Jobs in Wisconsin

EDCi

Continuous Improvement Lead

Appleton, WI · On-site +1

Remote EDCi provides infrastructure and call center technology services and solutions to clients ... The Continuous Improvement Lead Consultant will serve as a key component on EDCi's Experience Sales ...

Foth

Project Director

Green Bay, WI · On-site +1

$155K - $200K/yr

... or working fully remote within the United States . This role leads complex, multi discipline ... Drive continuous improvement in project delivery by identifying execution efficiencies, advancing ...

CSAA

Continuous Improvement & Innovation * Remain current with advancements in AI/ML, Generative AI ... We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex ...

CSAA

Continuous Improvement & Innovation * Remain current with advancements in AI/ML, Generative AI ... We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex ...

CSAA

Continuous Improvement & Innovation * Remain current with advancements in AI/ML, Generative AI ... We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex ...

CSAA

Continuous Improvement & Innovation * Remain current with advancements in AI/ML, Generative AI ... We embrace a remote-first culture through our Flexible Workplace. Most employees hold Home-Flex ...

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Remote Continuous Improvement Director information

What does a remote continuous improvement director do?

A Remote Continuous Improvement Director leads initiatives to optimize business processes, increase efficiency, and drive organizational performance, all while working remotely. They analyze workflows, identify areas for improvement, and implement strategies such as Lean, Six Sigma, or other process improvement methodologies. This role often involves collaborating with cross-functional teams, tracking key performance indicators, and ensuring that improvement projects align with company goals, regardless of location. Their ultimate aim is to foster a culture of continuous improvement across the organization.

How does a remote continuous improvement director typically collaborate with cross-functional teams to drive process enhancements?

A Remote Continuous Improvement Director works closely with various departments—such as operations, quality, and IT—by facilitating virtual workshops, leading data-driven analyses, and supporting project teams through digital collaboration platforms. The director often coordinates regular check-ins, leverages shared dashboards, and utilizes remote project management tools to ensure alignment and progress across initiatives. Building strong relationships and clear communication channels with stakeholders is key to fostering a culture of continuous improvement, even in a fully remote environment.

What are the key skills and qualifications needed to thrive as a remote continuous improvement director, and why are they important?

To thrive as a Remote Continuous Improvement Director, you need expertise in process improvement methodologies (such as Lean, Six Sigma), project management, and a relevant bachelor’s or master’s degree. Familiarity with process mapping software, data analytics tools, and certifications like Lean Six Sigma Black Belt are typically required. Strong leadership, communication, and change management skills are essential for driving cross-functional initiatives and fostering team engagement in a virtual environment. These competencies ensure successful process optimization, measurable performance improvements, and effective leadership across geographically dispersed teams.

What is the difference between Remote Continuous Improvement Director vs Remote Process Improvement Specialist?

AspectRemote Continuous Improvement DirectorRemote Process Improvement Specialist
CredentialsTypically requires a Bachelor's or Master's in Business, Engineering, or related fields; certifications like Lean, Six Sigma Black BeltOften holds similar certifications (Lean, Six Sigma), with relevant degrees in Business or Engineering
Work EnvironmentStrategic leadership role, overseeing multiple projects and teams remotelyOperational role focused on analyzing and improving specific processes, often working closely with teams remotely
Industry UsageCommon in manufacturing, healthcare, and corporate sectorsWidely used across industries including manufacturing, logistics, and services

The Remote Continuous Improvement Director focuses on strategic oversight and leading improvement initiatives at a high level, while the Remote Process Improvement Specialist concentrates on analyzing and optimizing specific processes. Both roles require similar certifications and are prevalent in remote work environments across various industries.

What are the most commonly searched types of Remote Continuous Improvement jobs in Wisconsin?

The most popular types of Remote Continuous Improvement jobs in Wisconsin are:

What are popular job titles related to Remote Continuous Improvement Director jobs in Wisconsin?

For Remote Continuous Improvement Director jobs in Wisconsin, the most frequently searched job titles are:

What job categories do people searching Remote Continuous Improvement Director jobs in Wisconsin look for?

The top searched job categories for Remote Continuous Improvement Director jobs in Wisconsin are:

Remote Continuous Improvement Director jobs near you
Infographic showing various Remote Continuous Improvement Director job openings in Wisconsin as of August 2026, with employment types broken down into 1% As Needed, 88% Full Time, 8% Part Time, 2% Contract, and 1% Nights. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution.

Continuous Improvement Lead

Appleton, WI • On-site, Remote

EDCi
IT Services • 51 - 200 employees
Learn more about EDCiexternal

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Job description

⬅ Back to Career OpportunitiesContinuous Improvement Lead Consultant Location: Remote
EDCi provides infrastructure and call center technology services and solutions to clients throughout North America. Through our partnership and certifications with leading technology providers including Citrix, Cisco, Genesys, IBM and Microsoft, our customers receive the highest quality of product and service the industry has to offer.
The Continuous Improvement Lead Consultant will serve as a key component on EDCi's Experience Sales team, taking ownership of strategic client accounts to perform continuous improvement consulting support. This role will closely interact with our sales account managers as well as our customers to help architect world class solutions and enable our customers to achieve optimal business outcomes.
Come join a high-performance team! At EDCi, we are more than just technologists. We are a team passionate about the work we do, and a family dedicated to building on our strengths and improving our challenges both individually and collectively. EDCi is an organization that takes pride in recognizing balance and the importance of family. If you're a talented professional looking to help lead a cutting-edge growing company and seek a flexible, family-oriented work environment, we want to talk to you!
When you join the EDCi team, you'll receive many perks, such as:
  • Remote work from home
  • Paid holidays, vacation and sick time
  • Bring Your Own PC Policy
  • Cell phone reimbursement
  • Casual dress
  • Funded training and certifications
  • Health, dental and vision insurance
  • 401K match
  • And much more!

RESPONSIBILITIES:
  • Responsible for providing white glove support for strategic EDCi clients.
  • Perform project coordinator duties associated with utilizing engineering/AI resources.
  • Lead client continuous improvement Genesys Cloud platform support, tuning, and regular feature configuration/deployments.
  • Provide in-depth analysis combining complex technical and business issues, sometimes involving fast-paced, business-critical, high-profile problem solving.
  • Demonstrating and answering questions to clients, related to our top contact center platforms.
  • Strong desire to stay on top of all things happening in contact centers.
  • The ability to quickly understand and solution customer pain points.
PRIMARY/ESSENTIAL SKILLS AND QUALIFICATIONS:
  • 1+ year experience in Genesys Cloud CX (Purecloud) technology
  • Genesys Cloud CX certification is a plus
  • Knowledge of telephony architecture and Genesys Cloud CX dependencies
  • Experience in delivering business operations and/or customer experience initiatives
  • Understand best practices for a service organization
  • Development experience and/or mindset
  • Excellent client service attitude and team focus

SECONDARY/OPTIONAL SKILLS AND QUALIFICATIONS:
  • Healthcare industry background
  • Natural language bot flow development experience
  • Leadership experience
  • Business analysis experience or having been part of transformation projects
  • Understand how budgets work along with how to creatively achieve strategic initiatives

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