Remote Workforce and Reporting Manager Systems Integration, Inc. (SII) is a leading provider of customer experience, cloud-based services and managed IT solutions. We are seeking a Workforce and ...
Remote Workforce and Reporting Manager Systems Integration, Inc. (SII) is a leading provider of customer experience, cloud-based services and managed IT solutions. We are seeking a Workforce and ...
Enterprise Architect, ServiceNow, Nuvolo, Remote, Contingent
Washington, DC ยท Remote
$78.25 - $100.75/hr
This remote position requires a strategic thinker with a deep understanding of enterprise ... order management in hospitals Experience supporting HTM (Healthcare Technology Management ...
Enterprise Architect, ServiceNow, Nuvolo, Remote, Contingent
Washington, DC ยท Remote
$78.25 - $100.75/hr
This remote position requires a strategic thinker with a deep understanding of enterprise ... order management in hospitals Experience supporting HTM (Healthcare Technology Management ...
Enterprise Architect, ServiceNow, Nuvolo, Remote, Contingent
Washington, DC ยท Remote
$70.75 - $91/hr
This remote position requires a strategic thinker with a deep understanding of enterprise ... order management in hospitals Experience supporting HTM (Healthcare Technology Management ...
Quick apply
Enterprise Architect, ServiceNow, Nuvolo, Remote, Contingent
Washington, DC ยท Remote
$70.75 - $91/hr
This remote position requires a strategic thinker with a deep understanding of enterprise ... order management in hospitals Experience supporting HTM (Healthcare Technology Management ...
Enterprise Architect, ServiceNow, Nuvolo, Remote, Contingent
Washington, DC ยท On-site +1
$78.25 - $100.75/hr
This remote position requires a strategic thinker with a deep understanding of enterprise ... order management in hospitals Experience supporting HTM (Healthcare Technology Management ...
Enterprise Architect, ServiceNow, Nuvolo, Remote, Contingent
Washington, DC ยท On-site +1
$78.25 - $100.75/hr
This remote position requires a strategic thinker with a deep understanding of enterprise ... order management in hospitals Experience supporting HTM (Healthcare Technology Management ...
Remote Who We Are At MBO Partners we give people the control to do the work they love the way they ... contingent workforce management. Leveraging your in-depth experience in AOR/EOR, Direct Sourcing ...
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Remote Who We Are At MBO Partners we give people the control to do the work they love the way they ... contingent workforce management. Leveraging your in-depth experience in AOR/EOR, Direct Sourcing ...
Experience overseeing workforce management, quality assurance, training, and knowledge management ... Remote Office (US99)
Experience overseeing workforce management, quality assurance, training, and knowledge management ... Remote Office (US99)
This is a fully remote position and contingent on contract award. Job Summary BMA is seeking a ... workforce management initiatives. Working under the guidance of the Program Manager, the TOPM ...
This is a fully remote position and contingent on contract award. Job Summary BMA is seeking a ... workforce management initiatives. Working under the guidance of the Program Manager, the TOPM ...
HSPD-12 Program Manager
Washington, DC ยท On-site +1
Support workforce management activities and staffing coordination efforts. * Coordinate activities ... This position is associated with a prospective federal contract opportunity and is contingent upon ...
HSPD-12 Program Manager
Washington, DC ยท On-site +1
Support workforce management activities and staffing coordination efforts. * Coordinate activities ... This position is associated with a prospective federal contract opportunity and is contingent upon ...
HSPD-12 Program Manager
Washington, DC ยท Remote
Support workforce management activities and staffing coordination efforts. * Coordinate activities ... This position is associated with a prospective federal contract opportunity and is contingent upon ...
Quick apply
HSPD-12 Program Manager
Washington, DC ยท Remote
Support workforce management activities and staffing coordination efforts. * Coordinate activities ... This position is associated with a prospective federal contract opportunity and is contingent upon ...
Corporate Program Manager, Scientific & Federal Programs This position is remote, but the selected ... Workforce Management and Staff Supervision * Provide direct supervision and leadership to program ...
Corporate Program Manager, Scientific & Federal Programs This position is remote, but the selected ... Workforce Management and Staff Supervision * Provide direct supervision and leadership to program ...
Corporate Program Manager (Remote, must be local to the Maryland area)
Rockville, MD ยท On-site +1
$95K - $135K/yr
Corporate Program Manager, Scientific & Federal Programs This position is remote, but the selected ... Workforce Management and Staff Supervision * Provide direct supervision and leadership to program ...
Corporate Program Manager (Remote, must be local to the Maryland area)
Rockville, MD ยท On-site +1
$95K - $135K/yr
Corporate Program Manager, Scientific & Federal Programs This position is remote, but the selected ... Workforce Management and Staff Supervision * Provide direct supervision and leadership to program ...
Corporate Program Manager (Remote, must be local to the Maryland area)
Rockville, MD ยท Remote
$95K - $135K/yr
Corporate Program Manager, Scientific & Federal Programs This position is remote, but the selected ... Workforce Management and Staff SupervisionProvide direct supervision and leadership to program ...
Quick apply
Corporate Program Manager (Remote, must be local to the Maryland area)
Rockville, MD ยท Remote
$95K - $135K/yr
Corporate Program Manager, Scientific & Federal Programs This position is remote, but the selected ... Workforce Management and Staff SupervisionProvide direct supervision and leadership to program ...
Senior Program Manager (Enterprise Platforms)
Reston, VA ยท Remote
$120K - $121K/yr
Direct workforce management, quality assurance, knowledge management, operational reporting, and ... Remote Office (US99)
Senior Program Manager (Enterprise Platforms)
Reston, VA ยท Remote
$120K - $121K/yr
Direct workforce management, quality assurance, knowledge management, operational reporting, and ... Remote Office (US99)
Citizen required. **100% Remote Work - Candidate must be willing to travel to our Reston, VA ... Assess workforce management processes covering staffing, placement, performance appraisal ...
Citizen required. **100% Remote Work - Candidate must be willing to travel to our Reston, VA ... Assess workforce management processes covering staffing, placement, performance appraisal ...
... contingent workforces * Demonstrated ability to build processes and programs from scratch in ... Familiarity with workforce management tools or field operations software * Background in process ...
Quick apply
... contingent workforces * Demonstrated ability to build processes and programs from scratch in ... Familiarity with workforce management tools or field operations software * Background in process ...
... contingent workforces * Demonstrated ability to build processes and programs from scratch in ... Familiarity with workforce management tools or field operations software * Background in process ...
Quick apply
... contingent workforces * Demonstrated ability to build processes and programs from scratch in ... Familiarity with workforce management tools or field operations software * Background in process ...
Manager, Call Center Operations
Sterling, VA ยท Remote
$90K - $100K/yr
Strong understanding of call center KPIs, workforce management, and operational metrics ... Experience leading a remote-first or hybrid call center team. Conditions of Employment All offers ...
Manager, Call Center Operations
Sterling, VA ยท Remote
$90K - $100K/yr
Strong understanding of call center KPIs, workforce management, and operational metrics ... Experience leading a remote-first or hybrid call center team. Conditions of Employment All offers ...
Project Manager - Essex Management (Contingent Role)
Rockville, MD ยท On-site +1
$133K - $134K/yr
US Remote This position supports "Essex, an Emmes Company". Essex is a biomedical informatics and ... We offer a competitive benefits package focused on the health and needs of our growing workforce ...
Project Manager - Essex Management (Contingent Role)
Rockville, MD ยท On-site +1
$133K - $134K/yr
US Remote This position supports "Essex, an Emmes Company". Essex is a biomedical informatics and ... We offer a competitive benefits package focused on the health and needs of our growing workforce ...
Public Trust Eligibility Required This is a contingent position, meaning employment is dependent ... Travel Requirements This is a remote position; however, occasional travel may be required based on ...
New
Quick apply
Public Trust Eligibility Required This is a contingent position, meaning employment is dependent ... Travel Requirements This is a remote position; however, occasional travel may be required based on ...
New
Content Management Strategist - Contingent
Mclean, VA ยท On-site +1
Public Trust Eligibility Required This is a contingent position, meaning employment is dependent ... Travel Requirements This is a remote position; however, occasional travel may be required based on ...
New
Content Management Strategist - Contingent
Mclean, VA ยท On-site +1
Public Trust Eligibility Required This is a contingent position, meaning employment is dependent ... Travel Requirements This is a remote position; however, occasional travel may be required based on ...
New
Remote Contingent Workforce Management information
See Washington, DC salary details
$28.3K - $42.4K
5% of jobs
$53.1K is the 25th percentile. Wages below this are outliers.
$42.4K - $56.5K
26% of jobs
The median wage is $70.6K / yr.
$56.5K - $70.6K
19% of jobs
$70.6K - $84.7K
11% of jobs
$98.8K is the 75th percentile. Wages above this are outliers.
$84.7K - $98.8K
14% of jobs
$98.8K - $113K
10% of jobs
$113K - $127.1K
4% of jobs
$127.1K - $141.2K
7% of jobs
$141.2K - $155.3K
1% of jobs
$155.3K - $169.4K
1% of jobs
$169.4K - $183.5K
1% of jobs
$28.3K
$86.5K
$183.5K
How much do remote contingent workforce management jobs pay per year?
What are the key skills and qualifications needed to thrive as a remote contingent workforce manager, and why are they important?
What is remote contingent workforce management?
What are common challenges faced in remote contingent workforce management, and how can they be addressed?
What is the difference between Remote Contingent Workforce Management vs Remote Workforce Coordinator?
| Aspect | Remote Contingent Workforce Management | Remote Workforce Coordinator |
|---|---|---|
| Primary Focus | Overseeing and managing external contingent workers and vendors | Coordinating internal remote employees and scheduling |
| Responsibilities | Vendor relations, compliance, onboarding, and performance management | Scheduling, communication, and supporting remote team members |
| Credentials | HR, procurement, or workforce management experience | Administrative or HR background |
| Work Environment | Vendor management platforms, HR systems, remote collaboration tools | Communication tools, scheduling software, internal platforms |
Remote Contingent Workforce Management focuses on managing external contractors and vendors, ensuring compliance and performance. In contrast, Remote Workforce Coordinators handle internal remote staff, focusing on scheduling and communication. Both roles require strong organizational skills but serve different aspects of remote workforce management.
Full-time
Re-posted 6 days ago
Job description
Location: Remote
Workforce and Reporting Manager
Systems Integration, Inc. (SII) is a leading provider of customer experience, cloud-based services and managed IT solutions. We are seeking a Workforce and Reporting Manager to support a governmentcontracted call center by overseeing forecasting, staffing, scheduling, and performance reporting. This role ensures efficient use of Customer Service Representatives (CSRs), meets servicelevel requirements, and provides accurate operational reporting to internal leadership and government program officials.
Key Responsibilities:
- Manage forecasting and staffing processes to ensure efficient, costeffective CSR utilization.
- Develop and maintain annual, weekly, and daily staffing and scheduling plans.
- Work closely with Program Manager and Operations Manager to determine future staffing needs and balance workload across locations.
- Monitor performance against targets, identify gaps, and implement corrective actions.
- Review workforce management tools and recommend improvements to enhance accuracy and efficiency.
- Conduct ongoing assessments to improve forecasting, scheduling, and staffing processes.
- Produce and manage required reports, including:
- Daily and weekly performance reports
- Monthly invoice progress reports
- Quarterly work breakdown structure (WBS) reports
- Annual summaries
- Ad hoc and specialrequest reports
- Coordinate with government program officials regarding reporting requirements and status updates.
Qualifications:
- Experience in workforce management within a call center environment.
- Strong analytical skills with proficiency in Excel and reporting tools.
- Familiarity with workforce management systems (e.g. Genesys).
- Ability to interpret data, identify trends, and recommend operational improvements.
- Strong communication skills and experience supporting government contracts is preferred.
- Bachelor's degree in Business Administration, Operations Management, Statistics, Data Analytics, or a related field
Must be able to pass a federalย background check going back 7 years without felonies. Must be able to pass a federal credit check.ย