Remote Workforce and Reporting Manager Systems Integration, Inc. (SII) is a leading provider of ... Strong analytical skills with proficiency in Excel and reporting tools. * Familiarity with ...
Remote Workforce and Reporting Manager Systems Integration, Inc. (SII) is a leading provider of ... Strong analytical skills with proficiency in Excel and reporting tools. * Familiarity with ...
Federal Workforce Data Analyst
Washington, DC · On-site +1
Summary FYI is seeking a Statistician, Research Analyst, or Data Analyst to provide workforce analytics and statistical analysis to support the United States Secret Service (USSS). The candidate must ...
Federal Workforce Data Analyst
Washington, DC · On-site +1
Summary FYI is seeking a Statistician, Research Analyst, or Data Analyst to provide workforce analytics and statistical analysis to support the United States Secret Service (USSS). The candidate must ...
Workday Finance Analysts & Senior Analysts
Mclean, VA · On-site +1
Finance Service Desk Analyst * Provides first-level support for Finance applications as part of the Finance Technology team. * Brings foundational Finance knowledge, with exposure to Workday ...
Workday Finance Analysts & Senior Analysts
Mclean, VA · On-site +1
Finance Service Desk Analyst * Provides first-level support for Finance applications as part of the Finance Technology team. * Brings foundational Finance knowledge, with exposure to Workday ...
Workforce Development Analyst
Mclean, VA · On-site +1
$77K - $176K/yr
Remote Work: Hybrid Job Number: R0245128 Location: McLean,VA,US Share job via: Share Workforce Development Analyst The Opportunity: As data analyst, you love diving into data and turning it into ...
Workforce Development Analyst
Mclean, VA · On-site +1
$77K - $176K/yr
Remote Work: Hybrid Job Number: R0245128 Location: McLean,VA,US Share job via: Share Workforce Development Analyst The Opportunity: As data analyst, you love diving into data and turning it into ...
Compensation Analyst - Remote
Washington, DC · On-site +1
$75K - $95K/yr
Remote Department: Employment and Litigation Services (ELS) Experience Level: Mid-level (minimum 3 ... DCI Consulting Group is a leading Human Resources (HR) risk management and workforce analytics firm ...
Compensation Analyst - Remote
Washington, DC · On-site +1
$75K - $95K/yr
Remote Department: Employment and Litigation Services (ELS) Experience Level: Mid-level (minimum 3 ... DCI Consulting Group is a leading Human Resources (HR) risk management and workforce analytics firm ...
Remote Department: Employment and Litigation Services (ELS) Experience Level: Mid-level (minimum 3 ... DCI Consulting Group is a leading Human Resources (HR) risk management and workforce analytics firm ...
Quick apply
Remote Department: Employment and Litigation Services (ELS) Experience Level: Mid-level (minimum 3 ... DCI Consulting Group is a leading Human Resources (HR) risk management and workforce analytics firm ...
Compensation Analyst - Remote
Washington, DC · Remote
$75K - $90K/yr
Remote Department: Employment and Litigation Services (ELS) Experience Level: Mid-level (minimum 3 ... DCI Consulting Group is a leading Human Resources (HR) risk management and workforce analytics firm ...
Compensation Analyst - Remote
Washington, DC · Remote
$75K - $90K/yr
Remote Department: Employment and Litigation Services (ELS) Experience Level: Mid-level (minimum 3 ... DCI Consulting Group is a leading Human Resources (HR) risk management and workforce analytics firm ...
Compensation Analyst - Remote
Washington, DC · Remote
$75K - $90K/yr
Remote Department: Employment and Litigation Services (ELS) Experience Level: Mid-level (minimum 3 ... DCI Consulting Group is a leading Human Resources (HR) risk management and workforce analytics firm ...
Compensation Analyst - Remote
Washington, DC · Remote
$75K - $90K/yr
Remote Department: Employment and Litigation Services (ELS) Experience Level: Mid-level (minimum 3 ... DCI Consulting Group is a leading Human Resources (HR) risk management and workforce analytics firm ...
Deputy Project Manager
Washington, DC · On-site +1
... analyze data to provide advice and recommend solutions. 4. Demonstrating an ability to manage a large, matrixed and remote workforce especially if the contract includes sub-contract agreements 5. ...
Deputy Project Manager
Washington, DC · On-site +1
... analyze data to provide advice and recommend solutions. 4. Demonstrating an ability to manage a large, matrixed and remote workforce especially if the contract includes sub-contract agreements 5. ...
Deputy Program Manager
Washington, DC · On-site +1
$131K/yr
... analyze data to provide advice and recommend solutions. * Demonstrating an ability to manage a large, matrixed, and remote workforce - especially- if the contract includes sub-contract agreements.
Deputy Program Manager
Washington, DC · On-site +1
$131K/yr
... analyze data to provide advice and recommend solutions. * Demonstrating an ability to manage a large, matrixed, and remote workforce - especially- if the contract includes sub-contract agreements.
Management Analyst
Washington, DC · Remote
$78K - $82K/yr
The Analyst will support agency leadership in various workforce knowledge management efforts such ... Remote Benefits: * 401(k) * 401(k) contribution * Dental insurance * Medical insurance * Life ...
Quick apply
Management Analyst
Washington, DC · Remote
$78K - $82K/yr
The Analyst will support agency leadership in various workforce knowledge management efforts such ... Remote Benefits: * 401(k) * 401(k) contribution * Dental insurance * Medical insurance * Life ...
Management Analyst
Washington, DC · On-site +1
$78K - $82K/yr
The Analyst will support agency leadership in various workforce knowledge management efforts such ... Remote Benefits: * 401(k) * 401(k) contribution * Dental insurance * Medical insurance * Life ...
Management Analyst
Washington, DC · On-site +1
$78K - $82K/yr
The Analyst will support agency leadership in various workforce knowledge management efforts such ... Remote Benefits: * 401(k) * 401(k) contribution * Dental insurance * Medical insurance * Life ...
Risk Analyst
Vienna, VA · Remote
Job Title: Risk Analyst Location: Vienna, VA - 3 days onsite, 2 days remote Type: Contract ... workforce solutions across North America. We help clients get work done more efficiently and ...
Quick apply
Risk Analyst
Vienna, VA · Remote
Job Title: Risk Analyst Location: Vienna, VA - 3 days onsite, 2 days remote Type: Contract ... workforce solutions across North America. We help clients get work done more efficiently and ...
Risk Analyst
Vienna, VA · Remote
Job Title: Risk Analyst Location: Vienna, VA - 3 days onsite, 2 days remote Type: Contract ... workforce solutions across North America. We help clients get work done more efficiently and ...
Quick apply
Risk Analyst
Vienna, VA · Remote
Job Title: Risk Analyst Location: Vienna, VA - 3 days onsite, 2 days remote Type: Contract ... workforce solutions across North America. We help clients get work done more efficiently and ...
Risk Analyst
Vienna, VA · Remote
Job Title: Risk Analyst Location: Vienna, VA - 3 days onsite, 2 days remote Type: Contract ... workforce solutions across North America. We help clients get work done more efficiently and ...
Quick apply
Risk Analyst
Vienna, VA · Remote
Job Title: Risk Analyst Location: Vienna, VA - 3 days onsite, 2 days remote Type: Contract ... workforce solutions across North America. We help clients get work done more efficiently and ...
Risk Analyst
Vienna, VA · Remote
Job Title: Risk Analyst Location: Vienna, VA - 3 days onsite, 2 days remote Type: Contract ... workforce solutions across North America. We help clients get work done more efficiently and ...
Quick apply
Risk Analyst
Vienna, VA · Remote
Job Title: Risk Analyst Location: Vienna, VA - 3 days onsite, 2 days remote Type: Contract ... workforce solutions across North America. We help clients get work done more efficiently and ...
Functional Analyst (Taleo) | Remote/Washington, DC Hybrid with our direct client
Washington, DC · On-site +1
Functional Analyst (Taleo) | Remote/Washington, DC Hybrid with our direct client | Washington ... Approximately 13% of our workforce are veterans (nearly twice the national average). This ...
Functional Analyst (Taleo) | Remote/Washington, DC Hybrid with our direct client
Washington, DC · On-site +1
Functional Analyst (Taleo) | Remote/Washington, DC Hybrid with our direct client | Washington ... Approximately 13% of our workforce are veterans (nearly twice the national average). This ...
Senior I/O Psychologist
Washington, DC · On-site +1
$50K - $150K/hr
Washington, DC Remote Status: Onsite Summary C² Technologies seeks a Senior I/O Psychologist to ... and workforce analysis. Responsibilities * Design and conduct program evaluations and report ...
Senior I/O Psychologist
Washington, DC · On-site +1
$50K - $150K/hr
Washington, DC Remote Status: Onsite Summary C² Technologies seeks a Senior I/O Psychologist to ... and workforce analysis. Responsibilities * Design and conduct program evaluations and report ...
Sr. HR Analytics Analyst
Fairfax, VA · On-site +1
$90K - $119K/yr
This remote role will be full-time day shift working Monday - Friday. The Sr. HR Analytics Analyst ... Demonstrated experience supporting Talent Acquisition through workforce, recruiting, or talent ...
Sr. HR Analytics Analyst
Fairfax, VA · On-site +1
$90K - $119K/yr
This remote role will be full-time day shift working Monday - Friday. The Sr. HR Analytics Analyst ... Demonstrated experience supporting Talent Acquisition through workforce, recruiting, or talent ...
Management Analyst
Washington, DC · Remote
Washington, DC Metro Area (Remote) * U.S Citizenship required * Clearance: Public Trust ... workforce stability, professional growth, and creating an environment where mission-focused ...
Management Analyst
Washington, DC · Remote
Washington, DC Metro Area (Remote) * U.S Citizenship required * Clearance: Public Trust ... workforce stability, professional growth, and creating an environment where mission-focused ...
Remote Workforce Analyst information
See Washington, DC salary details
$40.2K - $53K
2% of jobs
$53K - $65.8K
5% of jobs
$65.8K - $78.7K
15% of jobs
$81.9K is the 25th percentile. Wages below this are outliers.
$78.7K - $91.5K
13% of jobs
$91.5K - $104.3K
9% of jobs
The median wage is $112.8K / yr.
$104.3K - $117.1K
9% of jobs
$117.1K - $129.9K
11% of jobs
$140.6K is the 75th percentile. Wages above this are outliers.
$129.9K - $142.8K
13% of jobs
$142.8K - $155.6K
10% of jobs
$155.6K - $168.4K
6% of jobs
$168.4K - $181.2K
6% of jobs
$40.2K
$117.9K
$181.2K
How much do remote workforce analyst jobs pay per year?
What are the typical challenges faced by Remote Workforce Analysts, and how can they overcome them?
Remote Workforce Analysts often deal with the complexities of managing and tracking employee productivity across multiple locations and time zones. Maintaining accurate real-time data, ensuring effective communication among remote teams, and adapting to rapidly changing business needs are common challenges. Successful analysts use robust workforce management systems, clear reporting standards, and proactive collaboration with team leaders to overcome these obstacles. By continuously refining processes and leveraging data-driven insights, they help organizations improve efficiency and maintain high team performance in remote settings.
What are the key skills and qualifications needed to thrive in the Remote Workforce Analyst position, and why are they important?
A Remote Workforce Analyst typically needs strong analytical skills, experience in workforce management, and a background in data analysis or business administration. Familiarity with workforce management software such as NICE, Kronos, or Verint, along with advanced Excel capabilities or business intelligence platforms, is highly beneficial. Exceptional communication, problem-solving abilities, and adaptability are key soft skills that set top analysts apart. These competencies are crucial for optimizing remote workforce performance, ensuring accurate forecasting, and driving process improvements in dynamic, distributed environments.
What is a Remote Workforce Analyst job?
A Remote Workforce Analyst is responsible for monitoring, analyzing, and optimizing the performance and productivity of a remote workforce. They use data-driven insights to forecast staffing needs, track key performance metrics, and ensure operational efficiency. This role often involves using workforce management tools, creating reports, and collaborating with teams to improve scheduling and resource allocation. Their goal is to enhance employee productivity, maintain service levels, and support business objectives in a remote work environment.
Full-time
Re-posted 29 days ago
Job description
Location: Remote
Workforce and Reporting Manager
Systems Integration, Inc. (SII) is a leading provider of customer experience, cloud-based services and managed IT solutions. We are seeking a Workforce and Reporting Manager to support a governmentcontracted call center by overseeing forecasting, staffing, scheduling, and performance reporting. This role ensures efficient use of Customer Service Representatives (CSRs), meets servicelevel requirements, and provides accurate operational reporting to internal leadership and government program officials.
Key Responsibilities:
- Manage forecasting and staffing processes to ensure efficient, costeffective CSR utilization.
- Develop and maintain annual, weekly, and daily staffing and scheduling plans.
- Work closely with Program Manager and Operations Manager to determine future staffing needs and balance workload across locations.
- Monitor performance against targets, identify gaps, and implement corrective actions.
- Review workforce management tools and recommend improvements to enhance accuracy and efficiency.
- Conduct ongoing assessments to improve forecasting, scheduling, and staffing processes.
- Produce and manage required reports, including:
- Daily and weekly performance reports
- Monthly invoice progress reports
- Quarterly work breakdown structure (WBS) reports
- Annual summaries
- Ad hoc and specialrequest reports
- Coordinate with government program officials regarding reporting requirements and status updates.
Qualifications:
- Experience in workforce management within a call center environment.
- Strong analytical skills with proficiency in Excel and reporting tools.
- Familiarity with workforce management systems (e.g. Genesys).
- Ability to interpret data, identify trends, and recommend operational improvements.
- Strong communication skills and experience supporting government contracts is preferred.
- Bachelor's degree in Business Administration, Operations Management, Statistics, Data Analytics, or a related field
Must be able to pass a federal background check going back 7 years without felonies. Must be able to pass a federal credit check.