Remote Content Moderator Jobs in Baltimore, MD (NOW HIRING)

ArcheSys is seeking a talented and collaborative Content Strategist to support large-scale digital content initiatives for government clients.

In this role, you will help organizations improve how information is organized, managed, and presented to the public. You will work closely with subject matter experts, program stakeholders, designers, product teams, and client leadership to review, reorganize, rewrite, and optimize content that supports critical public services.

The ideal candidate is an exceptional writer, editor, and relationship builder who enjoys bringing clarity to complex topics. You are comfortable navigating ambiguity, collaborating with stakeholders across multiple organizations, and creating structure where processes may still be evolving. You understand that successful content strategy is about more than words on a page. It is about helping people find, understand, and use information effectively.

This role is ideal for someone who enjoys wearing multiple hats, thrives in a collaborative environment, and is excited to help shape content experiences that impact millions of users.

This is a fully remote, full-time position.

Location Preference: While this is a fully remote position, preference may be given to candidates located in Maryland or the surrounding region to support occasional client, team, and community engagement opportunities. Candidates from other U.S. locations are encouraged to apply. 

Clearance: Ability to successfully complete a background check and obtain and maintain any customer-required Public Trust, state government, or federal government clearance. 

Position Summary

ArcheSys is seeking a talented and collaborative Content Strategist to support large-scale digital content initiatives for government clients.

In this role, you will help organizations improve how information is organized, managed, and presented to the public. You will work closely with subject matter experts, program stakeholders, designers, product teams, and client leadership to review, reorganize, rewrite, and optimize content that supports critical public services.

The ideal candidate is an exceptional writer, editor, and relationship builder who enjoys bringing clarity to complex topics. You are comfortable navigating ambiguity, collaborating with stakeholders across multiple organizations, and creating structure where processes may still be evolving. You understand that successful content strategy is about more than words on a page. It is about helping people find, understand, and use information effectively.

This role is ideal for someone who enjoys wearing multiple hats, thrives in a collaborative environment, and is excited to help shape content experiences that impact millions of users.

What You'll Do

• Develop content-focused recommendations that improve usability, accessibility, organization, and clarity.
• Conduct content audits, inventories, and assessments to identify opportunities for improvement.
• Support large-scale content migration and modernization initiatives.
• Analyze existing content structures and recommend improvements to navigation, organization, and user experience.
• Assist in developing content governance standards, editorial guidelines, and sustainable content management practices.
• Contribute to scalable content strategies that support long-term organizational goals.

• Write, edit, rewrite, and optimize content to ensure consistency, accuracy, accessibility, and plain-language readability.
• Transform complex subject matter into clear, user-friendly content for diverse audiences.
• Apply editorial standards and accessibility best practices across all content deliverables.
• Maintain quality and consistency across large volumes of web and digital content.
• Perform content quality assurance reviews prior to publication or migration.
• Identify outdated, redundant, or conflicting content and recommend improvements.

• Partner with client stakeholders, subject matter experts, and delivery teams to gather information and align on content decisions.
• Facilitate content review sessions, workshops, and stakeholder discussions.
• Build productive relationships across organizations and navigate competing priorities with professionalism and empathy.
• Guide stakeholders through content reviews, approvals, and decision-making processes.
• Help clients understand and advocate for user-centered content approaches.
• Collaborate effectively with multidisciplinary teams, including researchers, designers, product managers, and delivery leaders.

• Identify opportunities to improve content processes, workflows, and collaboration models.
• Help establish repeatable practices, templates, and guidance for future content initiatives.
• Contribute to a culture of innovation, learning, knowledge sharing, and continuous improvement.
• Leverage modern content and AI-assisted tools responsibly to improve efficiency while maintaining strong human oversight and editorial judgment.

• Bachelor's degree or equivalent professional experience.
• 4+ years of experience in content strategy, content design, digital communications, web content management, technical editing, journalism, public affairs, UX writing, or a related field.
• Demonstrated experience managing or supporting complex content initiatives.
• Exceptional writing, editing, proofreading, and verbal communication skills.
• Experience organizing, revising, or migrating large volumes of content.
• Ability to quickly learn unfamiliar topics and communicate them clearly to a variety of audiences.
• Experience collaborating with subject matter experts and stakeholders across different functional areas.
• Strong facilitation, relationship-building, and stakeholder management skills.
• Ability to manage multiple priorities and deadlines in a fast-paced environment.
• Strong attention to detail and commitment to producing high-quality work.
• Ability to work independently while contributing effectively within a distributed team environment.

• Experience supporting federal, state, or public-sector digital services programs.
• Experience with website redesign, migration, or content modernization initiatives.
• Familiarity with Drupal or other enterprise content management systems.
• Experience conducting content inventories, audits, or governance activities.
• Knowledge of information architecture principles and content organization best practices.
• Familiarity with Web Content Accessibility Guidelines (WCAG) and plain-language standards.
• Experience conducting content quality assurance reviews.
• Experience working in Agile or multidisciplinary delivery environments.
• Familiarity with content performance metrics and analytics.
• Experience using AI tools to support content analysis, research, drafting, or process improvement.

Successful candidates will:

• Build trusted relationships with stakeholders and subject matter experts.
• Produce high-quality, user-centered content that improves understanding and engagement.
• Help bring consistency, clarity, and organization to complex content environments.
• Balance strategic thinking with hands-on execution.
• Demonstrate curiosity, adaptability, and a continuous learning mindset.
• Communicate effectively across technical and non-technical audiences.
• Contribute positively to a collaborative team culture.
• Help government organizations better serve the people who depend on their information and services.

All work must be conducted within the U.S., excluding U.S. territories. Some federal contracts require U.S. citizenship to be eligible for employment.

You must be legally authorized to work in the U.S. now and in the future without sponsorship.

As the US Government is our clientele, you may be required to obtain a public trust or security clearance.

Some of our available roles are on federal contracts that require a degree or additional years of experience as a substitute.

What We Offer:

• Competitive salary and benefits package, including health, dental, and vision insurance reimbursement plan, a retirement plan, and generous paid time off.
• Opportunity to work with a talented team of professionals on exciting and innovative projects.
• Flexible work arrangements, including remote work options.
• Continuous learning and development opportunities, including access to training resources and professional development programs.
• A collaborative, inclusive work environment that values diversity and encourages growth.

Join us at ArcheSys and be part of a team dedicated to delivering cutting-edge cloud solutions for clients in the public sector. Your expertise and passion for technology will help us continue to innovate and grow. We look forward to welcoming you to our team and supporting your success as a Content Strategist.

ArcheSys participates in E-Verify. Upon hire, we will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.

ArcheSys is an equal opportunity employer committed to creating a diverse and inclusive workplace. We welcome applications from all qualified candidates, regardless of race, color, religion, sex.Work collaboratively with different departments to ensure seamless integration of technologies and solutions. Organize problem-solving sessions to tackle complex challenges and encourage innovation.