... label platform. This role leads the creation, governance, optimization, and delivery of self-service support content, ensuring information is accurate, accessible, scalable, and aligned with partner ...
... label platform. This role leads the creation, governance, optimization, and delivery of self-service support content, ensuring information is accurate, accessible, scalable, and aligned with partner ...
Sr. Support Content Strategist (Remote)
Oak Brook, IL · On-site +1
... label platform. This role leads the creation, governance, optimization, and delivery of self-service support content, ensuring information is accurate, accessible, scalable, and aligned with partner ...
Sr. Support Content Strategist (Remote)
Oak Brook, IL · On-site +1
... label platform. This role leads the creation, governance, optimization, and delivery of self-service support content, ensuring information is accurate, accessible, scalable, and aligned with partner ...
Remote/Commuter Opportunity - Open to candidates within the United States SUMMARY: The Director, US ... label content and labeling change requests. * Provides high-level RA advice and identifies ...
Remote/Commuter Opportunity - Open to candidates within the United States SUMMARY: The Director, US ... label content and labeling change requests. * Provides high-level RA advice and identifies ...
Remote/Commuter Opportunity - Open to candidates within the United States SUMMARY: The Director, US ... label content and labeling change requests. * Provides high-level RA advice and identifies ...
Remote/Commuter Opportunity - Open to candidates within the United States SUMMARY: The Director, US ... label content and labeling change requests. * Provides high-level RA advice and identifies ...
Senior Clinical Content Consultant - Pharmacist (autoimmune and inflammatory diseases)
Riverwoods, IL · Remote
$123K - $146K/yr
Remote U.S. locations *** Please include your publications on your CV *** OVERVIEW You will ... labeling. Expertise in rheumatology/dermatology and partners with other therapeutic area subject ...
Senior Clinical Content Consultant - Pharmacist (autoimmune and inflammatory diseases)
Riverwoods, IL · Remote
$123K - $146K/yr
Remote U.S. locations *** Please include your publications on your CV *** OVERVIEW You will ... labeling. Expertise in rheumatology/dermatology and partners with other therapeutic area subject ...
Senior Clinical Content Consultant - Pharmacist (autoimmune and inflammatory diseases)
Chicago, IL · Remote
$122K - $145K/yr
Remote U.S. locations *** Please include your publications on your CV *** OVERVIEW You will ... labeling. Expertise in rheumatology/dermatology and partners with other therapeutic area subject ...
Senior Clinical Content Consultant - Pharmacist (autoimmune and inflammatory diseases)
Chicago, IL · Remote
$122K - $145K/yr
Remote U.S. locations *** Please include your publications on your CV *** OVERVIEW You will ... labeling. Expertise in rheumatology/dermatology and partners with other therapeutic area subject ...
Senior Clinical Content Consultant - Pharmacist (autoimmune and inflammatory diseases)
Riverwoods, IL · Remote
$123K - $146K/yr
Remote U.S. locations *** Please include your publications on your CV *** OVERVIEW You will ... labeling. Expertise in rheumatology/dermatology and partners with other therapeutic area subject ...
Senior Clinical Content Consultant - Pharmacist (autoimmune and inflammatory diseases)
Riverwoods, IL · Remote
$123K - $146K/yr
Remote U.S. locations *** Please include your publications on your CV *** OVERVIEW You will ... labeling. Expertise in rheumatology/dermatology and partners with other therapeutic area subject ...
Senior Clinical Content Consultant - Pharmacist (autoimmune and inflammatory diseases)
Chicago, IL · Remote
$122K - $145K/yr
Remote U.S. locations *** Please include your publications on your CV *** OVERVIEW You will ... labeling. Expertise in rheumatology/dermatology and partners with other therapeutic area subject ...
Senior Clinical Content Consultant - Pharmacist (autoimmune and inflammatory diseases)
Chicago, IL · Remote
$122K - $145K/yr
Remote U.S. locations *** Please include your publications on your CV *** OVERVIEW You will ... labeling. Expertise in rheumatology/dermatology and partners with other therapeutic area subject ...
Senior Clinical Content Consultant - Pharmacist (autoimmune and inflammatory diseases)
Riverwoods, IL · Remote
$123K - $146K/yr
Remote U.S. locations *** Please include your publications on your CV *** OVERVIEW You will ... labeling. Expertise in rheumatology/dermatology and partners with other therapeutic area subject ...
Senior Clinical Content Consultant - Pharmacist (autoimmune and inflammatory diseases)
Riverwoods, IL · Remote
$123K - $146K/yr
Remote U.S. locations *** Please include your publications on your CV *** OVERVIEW You will ... labeling. Expertise in rheumatology/dermatology and partners with other therapeutic area subject ...
Senior Clinical Content Consultant - Pharmacist (autoimmune and inflammatory diseases)
Chicago, IL · Remote
$122K - $145K/yr
Remote U.S. locations *** Please include your publications on your CV *** OVERVIEW You will ... labeling. Expertise in rheumatology/dermatology and partners with other therapeutic area subject ...
Senior Clinical Content Consultant - Pharmacist (autoimmune and inflammatory diseases)
Chicago, IL · Remote
$122K - $145K/yr
Remote U.S. locations *** Please include your publications on your CV *** OVERVIEW You will ... labeling. Expertise in rheumatology/dermatology and partners with other therapeutic area subject ...
AI/ML Data Contributor
Chicago, IL · Remote
Perform AI/ML-related tasks such as data labeling, annotation, and content evaluation * Participate in remote assignments or attend on-site sessions when required * Follow project guidelines and ...
Quick apply
AI/ML Data Contributor
Chicago, IL · Remote
Perform AI/ML-related tasks such as data labeling, annotation, and content evaluation * Participate in remote assignments or attend on-site sessions when required * Follow project guidelines and ...
AI/ML Data Contributor
Chicago, IL · Remote
Perform AI/ML-related tasks such as data labeling, annotation, and content evaluation * Participate in remote assignments or attend on-site sessions when required * Follow project guidelines and ...
Quick apply
AI/ML Data Contributor
Chicago, IL · Remote
Perform AI/ML-related tasks such as data labeling, annotation, and content evaluation * Participate in remote assignments or attend on-site sessions when required * Follow project guidelines and ...
Product Manager
Chicago, IL · Remote
... AI content protection and licensing platform. You'll be responsible for building complex, data ... This role will report to the Head of Product and is open to being 100% remote. Key Responsibilities ...
Quick apply
Product Manager
Chicago, IL · Remote
... AI content protection and licensing platform. You'll be responsible for building complex, data ... This role will report to the Head of Product and is open to being 100% remote. Key Responsibilities ...
Product Manager
Chicago, IL · On-site +1
... AI content protection and licensing platform. You'll be responsible for building complex, data ... This role will report to the Head of Product and is open to being 100% remote. Key Responsibilities ...
Product Manager
Chicago, IL · On-site +1
... AI content protection and licensing platform. You'll be responsible for building complex, data ... This role will report to the Head of Product and is open to being 100% remote. Key Responsibilities ...
This is a remote role based in the U.S. Integrating Clinical Excellence Throughout the Sales ... RFP Content Validation: Contribute expert clinical evidence and technical specifications to RFP ...
This is a remote role based in the U.S. Integrating Clinical Excellence Throughout the Sales ... RFP Content Validation: Contribute expert clinical evidence and technical specifications to RFP ...
This is a remote role based in the U.S. Integrating Clinical Excellence Throughout the Sales ... RFP Content Validation: Contribute expert clinical evidence and technical specifications to RFP ...
This is a remote role based in the U.S. Integrating Clinical Excellence Throughout the Sales ... RFP Content Validation: Contribute expert clinical evidence and technical specifications to RFP ...
Partner with the partner onboarding team to codify processes as training content for the broader ... Own the white label implementation playbook - defining what varies by partner and what remains ...
Partner with the partner onboarding team to codify processes as training content for the broader ... Own the white label implementation playbook - defining what varies by partner and what remains ...
Partner with the partner onboarding team to codify processes as training content for the broader ... Own the white label implementation playbook - defining what varies by partner and what remains ...
Partner with the partner onboarding team to codify processes as training content for the broader ... Own the white label implementation playbook - defining what varies by partner and what remains ...
Remote Content Labelling information
See Chicago, IL salary details
$30.4K - $39.7K
2% of jobs
$39.7K - $49K
1% of jobs
$49K - $58.3K
1% of jobs
$58.3K - $67.7K
2% of jobs
$67.7K - $77K
2% of jobs
$77K - $86.3K
2% of jobs
$86.3K - $95.6K
1% of jobs
$95.6K - $104.9K
1% of jobs
$104.9K - $114.3K
1% of jobs
$114.3K - $123.6K
1% of jobs
$124.7K is the 25th percentile. Wages below this are outliers.
$123.6K - $132.9K
85% of jobs
$30.4K
$120.1K
$132.9K
How much do remote content labelling jobs pay per year?
What are some common challenges faced in remote content labelling roles and how can they be managed?
What are the key skills and qualifications needed to thrive as a remote content labeller, and why are they important?
What is remote content labelling?
What is the difference between Remote Content Labelling vs Remote Data Annotation?
| Aspect | Remote Content Labelling | Remote Data Annotation |
|---|---|---|
| Primary Focus | Labeling and categorizing content such as images, videos, and text for machine learning | Adding detailed annotations to data to improve model accuracy, often including bounding boxes, segmentation, or key points |
| Skills Required | Attention to detail, understanding of content types, basic data handling | Technical skills, familiarity with annotation tools, precision in marking data |
| Work Environment | Remote, flexible hours, often part-time or freelance | Remote, similar flexible setup, often within AI or ML projects |
Both roles involve working remotely to prepare data for AI models, but Content Labelling primarily involves categorizing content, while Data Annotation requires detailed technical markings. Understanding these differences helps job seekers find the right fit for their skills and career goals.
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Full-time
Posted 13 days ago
Inspira Financial rating
7.6
Based on 21 frontline employees who took The Breakroom Quiz
Job description
The Sr. Support Content Strategist is responsible for developing, implementing, and maintaining the support content strategy for partner, administrator, and member-facing Help Centers across Inspira's white-label platform. This role leads the creation, governance, optimization, and delivery of self-service support content, ensuring information is accurate, accessible, scalable, and aligned with partner-specific requirements. This position collaborates closely with Support, Implementation, Product, UX Writing, Compliance, and other stakeholders to drive content effectiveness, support successful partner implementations, and improve the overall user experience through data-driven content strategies.
1.Develop, prioritize, and manage the support content backlog across Health Wallet, Health Wallet Manager, and related platforms.
2. Create, maintain, and optimize support content for multiple audiences, including members, organization administrators, and partner administrators.
3. Configure and launch Help Center libraries for new partners by adapting existing content to partner-specific branding, benefit plans, and program requirements.
4. Partner with Implementation teams to support partner onboarding and Help Center deployment activities in alignment with go-live timelines.
5. Develop and maintain content strategies that support white-label, single sign-on (SSO), API, and other platform configurations.
6. Establish and maintain governance standards to ensure content quality, consistency, accuracy, and scalability across multiple Help Center libraries.
7. Collaborate with UX Writers, Product teams, and subject matter experts to develop and update content supporting product enhancements and feature releases.
8. Monitor and analyze Help Center performance metrics, including search activity, self-service utilization, article effectiveness, support trends, and ticket deflection data.
9. Identify content gaps, improvement opportunities, and emerging support needs using customer and operational data.
10. Optimize content discoverability and usability across Help Centers, search functions, and AI-powered support tools.
11. Develop and maintain content standards, taxonomies, workflows, and best practices that support effective knowledge management.
12. Build and maintain collaborative relationships with Support, Implementation, Product, Compliance, Legal, and other stakeholders.
13. Provide guidance and expertise on support content strategy, governance, and knowledge management practices.
14. Perform other duties as assigned within the nature and level of work.
Bachelor's degree in Communications, English, Journalism, Technical Writing, Marketing, Information Science, User Experience, or a related field
Minimum of six (6) years of experience in help center management, knowledge management, content strategy, editorial operations, or technical content development, with atleast two (2) years in a senor or lead role
Experience managing content across multiple audiences, product configurations, brands, or regulatory requirements
Experience developing content governance frameworks, taxonomies, standards, and knowledge management processes
Experience analyzing content performance metrics and using data to drive content strategy and prioritization
Ability to develop scalable content frameworks and governance models across multiple content libraries
Experience writing and managing content for multiple audiences, preferably within a B2B2C environment
Excellent written, verbal, and interpersonal communication skills
Strong editorial judgment and ability to communicate complex topics in clear, user-friendly language
Ability to influence and collaborate effectively with cross-functional stakeholders
Strong project management and organizational skills with the ability to manage multiple priorities simultaneously
Ability to identify process improvements and drive operational consistency across content programs
Experience working in highly regulated industries or environments with compliance review processes preferred
Familiarity with health spending benefits, including HSA, FSA, HRA, LSA, and commuter programs.
What Inspira Financial employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Inspira Financial
Sourced by ZipRecruiter
Industry
Finance and insurance
Company size
1,001 - 5,000 Employees
Headquarters location
Oak Brook, IL, US
Year founded
2000