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Remote Contact Center Jobs in Sumter, SC (NOW HIRING)

Liveops

Remote Customer Service Representative

Sumter, SC · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Experience with inbound/outbound customer support; call center experience is a plus. Hours * Choose ...

Consor Engineers

Proposal Coordinator

Columbia, SC · On-site +1

Coordinate with subconsultants and remote team members to compose proposal text with a consistent ... If you have questions, contact careers@consoreng.com. * Career Growth & Development - Tuition ...

Consor Engineers

Proposal Coordinator

Columbia, SC · On-site +1

Coordinate with subconsultants and remote team members to compose proposal text with a consistent ... If you have questions, contact careers@consoreng.com. * Career Growth & Development - Tuition ...

All JobsContact Center JobsRemote Contact Center JobsRemote Contact Center Jobs in Sumter, SC

Remote Contact Center information

See Sumter, SC salary details

$4

$15

$17

How much do remote contact center jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for remote contact center in Sumter, SC is $15.20, according to ZipRecruiter salary data. Most workers in this role earn between $13.27 and $17.12 per hour, depending on experience, location, and employer.

What is a remote contact center?

A Remote Contact Center is a customer service operation where agents work from locations outside of a traditional office setting, typically from their homes or other remote environments. These centers use cloud-based technology and digital communication tools to handle customer inquiries, complaints, and support requests through phone, email, chat, or social media. Remote Contact Centers offer flexibility for employees and can provide businesses with access to a broader talent pool, often resulting in cost savings and improved customer service coverage. They require strong communication skills, reliable internet access, and the ability to work independently.

What are the key skills and qualifications needed to thrive as a remote contact center representative?

To thrive as a Remote Contact Center Representative, you need excellent verbal and written communication skills, strong problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and telephony platforms is commonly required. Outstanding active listening, patience, and self-motivation are important soft skills for delivering exceptional customer service in a remote environment. These skills and qualities ensure efficient issue resolution, customer satisfaction, and high performance without in-person supervision.

What are some common challenges faced by remote contact center agents, and how can they be addressed?

Remote contact center agents often encounter challenges such as maintaining effective communication with team members, managing distractions at home, and staying motivated without in-person supervision. To address these, companies typically provide robust virtual communication tools, establish clear performance metrics, and offer regular check-ins with supervisors. Agents can also benefit from setting up a dedicated workspace and following a structured daily routine to maximize productivity and job satisfaction.

What are the most commonly searched types of Contact Center jobs in Sumter, SC?

The most popular types of Contact Center jobs in Sumter, SC are:

What are popular job titles related to Remote Contact Center jobs in Sumter, SC?

For Remote Contact Center jobs in Sumter, SC, the most frequently searched job titles are:

What job categories do people searching Remote Contact Center jobs in Sumter, SC look for?

The top searched job categories for Remote Contact Center jobs in Sumter, SC are:

What cities near Sumter, SC are hiring for Remote Contact Center jobs?

Cities near Sumter, SC with the most Remote Contact Center job openings:

Remote Contact Center jobs near you
Infographic showing various Remote Contact Center job openings in Sumter, SC as of August 2026, with employment types broken down into 77% Full Time, 19% Part Time, and 4% Contract. Highlights an 73% Physical, 2% Hybrid, and 25% Remote job distribution, with an average salary of $31,615 per year, or $15.2 per hour.

AWS Developer/Administrator

SUNSHINE ENTERPRISE USA LLC

Columbia, SC • Remote

Contractor

Re-posted 14 days ago

Job description

IT - DSS - Information Systems Architect - Project Lead AWS Developer/Administrator Location: Remote Duration: 12+ Months Employment Type: Contract (C2C / W2) Experience Required: 7+ Years Project Scope: Seeking an experienced AWS Developer / Administrator to support cloud modernization initiatives and maintain AWS-based infrastructure and applications. The role involves designing, developing, deploying, and managing secure, scalable cloud environments while supporting both cloud-native and hybrid workloads. The candidate will collaborate with engineering, development, security, and operations teams to ensure high availability, performance, and compliance of AWS services.

Key Responsibilities: Design, deploy, and administer AWS environments following industry best practices. Manage AWS account structures, IAM roles, policies, and least-privilege access controls. Build and maintain solutions using core AWS services including EC2, VPC, S3, IAM, Lambda, Auto Scaling, and Elastic Load Balancing.

Configure and manage network infrastructure, including VPCs, subnets, routing tables, and security groups. Implement and manage storage services such as S3, EBS, and EFS with lifecycle policies. Develop serverless applications using Lambda and API Gateway.

Monitor and maintain cloud environments using CloudWatch, CloudTrail, and AWS Config. Develop and support Amazon Connect contact center environments, including contact flows, queues, routing profiles, and integrations with APIs and Lambda functions. Design and integrate AI-enabled solutions using Amazon Bedrock when required.

Implement Infrastructure as Code (IaC) using tools like CloudFormation or Terraform. Support CI/CD pipelines and automation workflows for application deployments. Monitor performance, availability, and optimize cloud costs.

Troubleshoot infrastructure and application issues across production and non-production environments. Work with security teams to ensure encryption, logging, monitoring, and compliance standards are met. Maintain documentation, runbooks, and architecture diagrams.

Provide technical mentoring and knowledge transfer to team members. Participate in maintenance, upgrades, and occasional after-hours support. Required Skills & Experience: 6+ years of overall IT experience supporting enterprise systems.

3+ years of hands-on experience with AWS development and administration. Strong experience with core AWS services such as EC2, VPC, IAM, S3, and Lambda. 3+ years of experience working with Amazon Connect or contact center technologies.

Experience integrating APIs, serverless architectures, and cloud services. Experience implementing Infrastructure as Code and automation. Knowledge of AWS security best practices, logging, and monitoring.

Scripting experience with Python, Bash, or similar languages. Preferred Skills: Experience with AI/ML integrations and prompt engineering. Experience with hybrid cloud architectures and third-party integrations.

Knowledge of cloud cost optimization and FinOps practices. Experience with Azure cloud services. Strong experience building integrations using APIs and serverless technologies.

Required Certifications AWS Certified Solutions Architect - Professional OR AWS Certified DevOps Engineer - Professional Preferred Certifications Microsoft Certified Azure Solutions Architect (AZ-305) Tools & Technologies Amazon Web Services (AWS),Amazon Connect, Amazon Bedrock, AWS Lambda, AWS CloudFormation / Terraform, CloudWatch / CloudTrail, API Gateway, CI/CD tools, Git-based version control systems

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