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Entry Level Debt Collection Call Center Jobs in Sumter, SC

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Entry Level Debt Collection Call Center information

See Sumter, SC salary details

$6

$20

$32

How much do entry level debt collection call center jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for entry level debt collection call center in Sumter, SC is $20.48, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $25.48 per hour, depending on experience, location, and employer.

What is the difference between Entry Level Debt Collection Call Center vs Customer Service Representative?

AspectEntry Level Debt Collection Call CenterCustomer Service Representative
Required CredentialsHigh school diploma, basic communication skillsHigh school diploma, strong communication skills
Work EnvironmentCall center setting, high call volume, debt recovery focusCall center or office, general customer support
Employer & Industry UsageFinancial institutions, collection agenciesRetail, telecom, service industries
Common Search & ComparisonYesNo

Entry Level Debt Collection Call Center roles focus on recovering unpaid debts, often involving specific regulations and collections procedures. Customer Service Representatives handle general inquiries and support, with broader responsibilities. While both roles require communication skills and call center experience, debt collection positions emphasize debt recovery techniques and compliance, making them distinct in purpose and environment.

What are popular job titles related to Entry Level Debt Collection Call Center jobs in Sumter, SC? For Entry Level Debt Collection Call Center jobs in Sumter, SC, the most frequently searched job titles are:
What job categories do people searching Entry Level Debt Collection Call Center jobs in Sumter, SC look for? The top searched job categories for Entry Level Debt Collection Call Center jobs in Sumter, SC are:
What cities near Sumter, SC are hiring for Entry Level Debt Collection Call Center jobs? Cities near Sumter, SC with the most Entry Level Debt Collection Call Center job openings:
Entry Level Debt Collection Call Center jobs near you

Referral Management Specialist - Columbia, SC

Medical University of South Carolina

Columbia, SC • On-site

Full-time

Re-posted 16 days ago

Job description

Job Description Summary

MUSC Community Physicians (MCP) is an entity within the Medical University of South Carolina that provides healthcare to patients within the rural health network throughout the state of South Carolina.
This role acts as an expert in all areas of healthcare scheduling and access as they pertain to provider-specific templates and specialties. The position collaborates closely with departmental, clinical, physician, and division staff to assist potential customers in navigating the system to obtain access and referral information for medical care at MUSC.

Entity

MUSC Community Physicians (MCP)

Worker Type

Employee

Worker Sub-Type

Regular

Cost Center

CC004701 MCP - Patient Access Center - Midlands

Pay Rate Type

Hourly

Pay Grade

Health-19

Scheduled Weekly Hours

40

Work Shift

Job Description

Multiple open positions: Full-time, Part-time, PRN

The Referral Management Specialist I reports directly to the Call Center Manager. Under general supervision, the Referral Management Specialist I is responsible for scheduling appointments across various specialties, which includes their primary assigned service, a secondary specialty/service, and a tertiary specialty/service, all within a call center environment that utilizes an automated scheduling system.

The triage of patient calls is conducted according to established algorithms, which involve addressing inquiries, resolving issues, and referring patients to the appropriate clinical team for any clinical matters as necessary. This position acts as the primary advocate for patients, facilitating communication between the medical team and the patient by coordinating their requests and meeting their needs during a single phone call.

Moreover, this role entails the responsibility of keeping current knowledge of all services and protocols, which includes, but is not limited to, handling incoming scheduling and clinical calls, managing faxes, and processing referrals. It also involves the meticulous collection of accurate data, which encompasses demographic information, physician details, insurance, employment, next of kin, emergency contacts, and other miscellaneous information essential for completing the patient's profile. This position exemplifies the highest standards of customer service, attentiveness, and consideration in every aspect.

Minimum Education and Experience:

High school diploma or equivalent (GED) and two years' experience in a Medical Office, Call Center, and/or customer service business environment is required. The ability to prioritize and coordinate multiple tasks in a busy environment is necessary. Experience with computers and technology including Windows, Excel, and Intranet/Internet navigation tools, as well as system content, is essential. Strong demonstrated verbal, written, problem solving and presentation skills. Ability to work in a self-directed manner while interacting with patients, physicians and departmental partners.

Required Licensure, Certifications, Registrations: N/A

Additional Job Description

Education: High School Degree or Equivalent Work Experience: 0-6months

If you like working with energetic enthusiastic individuals, you will enjoy your career with us!

The Medical University of South Carolina is an Equal Opportunity Employer. MUSC does not discriminate on the basis of race, color, religion or belief, age, sex, national origin, gender identity, sexual orientation, disability, protected veteran status, family or parental status, or any other status protected by state laws and/or federal regulations. All qualified applicants are encouraged to apply and will receive consideration for employment based upon applicable qualifications, merit and business need.

Medical University of South Carolina participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. For further information about the E-Verify program, please click here: http://www.uscis.gov/e-verify/employees

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