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Remote Contact Center Jobs in Riverside, CA (NOW HIRING)

Neighborhood Healthcare

Grants Writer

Riverside, CA · Remote

$73K - $104K/yr

This position is full-time and primarily remote, but candidates must be located in Southern ... Maintains contact with grant-making organizations during their review of a submitted grant ...

Neighborhood Healthcare

Grants Writer

Riverside, CA · Remote

$73K - $104K/yr

This position is full-time and primarily remote, but candidates must be located in Southern ... Maintains contact with grant-making organizations during their review of a submitted grant ...

ABB

Strategic Segment Proposal Engineer

La Verne, CA · Remote

This is a remote position. Candidates can be located anywhere in the US. This role is contributing ... Initiate risk reviews with leadership and serve as the primary contact for the risk manager when ...

ABB

Strategic Segment Proposal Engineer

Irvine, CA · Remote

This is a remote position. Candidates can be located anywhere in the US. This role is contributing ... Initiate risk reviews with leadership and serve as the primary contact for the risk manager when ...

Johnson Service Group

Be Seen First

Enrollment Eligibility Specialist II

Irvine, CA · Remote

$19.25/hr

Remote- Must live in the Pacific Standard time zone. Work Schedule- Monday-Friday 8:00 am- 5:00 pm ... Act as point of contact for client escalations. Process Improvement & Cost Containment • Assist ...

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How much do remote contact center jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for remote contact center in Riverside, CA is $17.81, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $20.05 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Contact Center Representative, and why are they important?

To thrive as a Remote Contact Center Representative, you need excellent verbal and written communication skills, strong problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and telephony platforms is commonly required. Outstanding active listening, patience, and self-motivation are important soft skills for delivering exceptional customer service in a remote environment. These skills and qualities ensure efficient issue resolution, customer satisfaction, and high performance without in-person supervision.

What is a Remote Contact Center?

A Remote Contact Center is a customer service operation where agents work from locations outside of a traditional office setting, typically from their homes or other remote environments. These centers use cloud-based technology and digital communication tools to handle customer inquiries, complaints, and support requests through phone, email, chat, or social media. Remote Contact Centers offer flexibility for employees and can provide businesses with access to a broader talent pool, often resulting in cost savings and improved customer service coverage. They require strong communication skills, reliable internet access, and the ability to work independently.

What are some common challenges faced by remote contact center agents, and how can they be addressed?

Remote contact center agents often encounter challenges such as maintaining effective communication with team members, managing distractions at home, and staying motivated without in-person supervision. To address these, companies typically provide robust virtual communication tools, establish clear performance metrics, and offer regular check-ins with supervisors. Agents can also benefit from setting up a dedicated workspace and following a structured daily routine to maximize productivity and job satisfaction.
What are the most commonly searched types of Contact Center jobs in Riverside, CA? The most popular types of Contact Center jobs in Riverside, CA are:
What are popular job titles related to Remote Contact Center jobs in Riverside, CA? For Remote Contact Center jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Remote Contact Center jobs in Riverside, CA look for? The top searched job categories for Remote Contact Center jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Remote Contact Center jobs? Cities near Riverside, CA with the most Remote Contact Center job openings:
Remote Contact Center jobs near you

Senior Physical Substation Engineer - Remote Eligible

Mesa Accosiates

Pomona, CA • On-site, Remote

$95K - $170K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 27 days ago

Job description

PDS 9 / Power Delivery Substation
This position is not eligible for recruiting or sourcing by outside parties.
Disclaimer: Be cautious and only respond to emails from our "mesainc.com" domain. We will never ask for sensitive information, such as bank account details, SSN, etc., via email. If you receive any communication asking for such information, it is not from Mesa. For any concerns, or to verify the authenticity of a message, please contact us through our official channels.
We've got the power to energize your career and spark YOUR work/life balance through professional development and exceptional benefits. Don't delay, plug in today for an inclusive and meaningful career. Mesa Associates Inc. is a woman/minority-owned full service engineering, procurement, & construction management firm covering power, defense, aerospace, industrial, commercial and municipal entities. We specialize in power generation and delivery services including electrical high-voltage, substations, switchyard, transmission line, & distribution design.
We have been in the top 10 of EC&M's Top 40 Electrical Design Firms since 2012. With over 1,000 associates, we are big enough to perform, but small enough to care!
This is a virtual position in the United States where you will work from your personal residence in a distraction free space. We are currently hiring/performing work in: any US state.
Mesa seeks a senior level substation design engineer with at least 15 years of recent and progressively responsible experience performing substation design and/or QA/QC including but not limited to:
  • Development of general arrangement, equipment plans, elevations, sections, control house layouts, grounding design, conduit and cable design, creation of bills of materials, and cable schedules utilizing Microsoft Office and AutoCAD software.
  • Perform electrical physical design for substations ranging from 4kV to 500kV.
  • Work in a project team environment with engineers and other designers involved in high and extra-high voltage substations.
  • Interpret and incorporate vendor information into design deliverables.
  • Properly apply client's substation design standards to the work.
  • High level understanding of SCE and Industry Standards.
  • Work on multiple projects concurrently.

The ideal candidate will be responsible for the following:
  • Work with the QA/QC team to perform independent quality checks primarily on Physical Design Drawings, however P&C drawing reviews may also be required.
  • Capable of coaching and mentoring Design Engineers while providing constructive feedback on design errors.
  • Capable of preparing and verifying calculations using engineering formulas and skills or application specific software as required.
  • Manages personal task assignments, and for designated team members to ensure adherence to scope, schedule and budget.
  • Monitors project execution milestones and schedules to ensure projects are completed on schedule.
  • Performs technical and coordination checking/ review of deliverables and other project or study documents.
  • Use good verbal and written communication skills with team members and clients
  • Use good interpersonal skills to build relationships with team members and clients
  • Accept responsibility for technical adequacy of deliverables designed or checked
  • Work under the direction of others to complete the assignment on schedule and under budget.

Supervision of less experienced engineers or technical support personnel is exercised on an assignment basis and is not an on-going substantial component at this level.
Benefits:
  • Paid Time Off
  • Holiday Pay - 10 Annually
  • Group Medical/Dental Insurance
  • Life Insurance (Company Paid)
  • Disability Insurance (Company Paid)
  • 401(K) Retirement Savings Plan
  • 401(K) Matching Contribution
  • Section 125 / Cafeteria Plan
  • Long Term Care Insurance
  • Tuition Reimbursement
  • Fitness Center Reimbursement
  • Annual Performance Bonus
  • 9/80 Work Schedule

Annual Salary Range:
$95,680 - $170,560
The expected compensation is a range determined by factors including but not limited to education, experience, and qualifications of the candidate, internal equity, work location, and hiring department's fiscal resources.
Notice to External Search Firms: Mesa Associates, Inc. and its subsidiaries do not accept unsolicited resumes and will not be obligated to pay a placement fee for unsolicited resumes. Mesa Associates, Inc. Talent Acquisition engages with approved search firms directly for specific hiring needs.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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