ZipRecruiter

Log In

2

Remote Contact Center Jobs in Rialto, CA (NOW HIRING)

HUB

ARC Service Specialist

Riverside, CA · On-site +1

$22 - $28/hr

About The ARC The Accounting Resource Center (ARC) is the Accounting Help Desk for the Hub ... Work well with a remote team. Other: Must have a quiet, dedicated, and efficient home workspace.

Mesa Associates, Inc.

Senior Engineer

Pomona, CA · On-site +1

$140K - $175K/yr

For any concerns, or to verify the authenticity of a message, please contact us through our ... Fitness Center Reimbursement * Annual Performance Bonus * 9/80 Work Schedule * Hybrid or Remote ...

Mesa Associates Inc.

Senior Engineer

Pomona, CA · On-site +1

$140K - $175K/yr

For any concerns, or to verify the authenticity of a message, please contact us through our ... Fitness Center Reimbursement * Annual Performance Bonus * 9/80 Work Schedule * Hybrid or Remote ...

next page

Showing results 1-20

All JobsContact Center JobsRemote Contact Center JobsRemote Contact Center Jobs in Rialto, CA

Remote Contact Center information

See Rialto, CA salary details

$5

$17

$20

How much do remote contact center jobs pay per hour?

As of Jul 24, 2026, the average hourly pay for remote contact center in Rialto, CA is $17.11, according to ZipRecruiter salary data. Most workers in this role earn between $14.95 and $19.28 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Contact Center Representative, and why are they important?

To thrive as a Remote Contact Center Representative, you need excellent verbal and written communication skills, strong problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, ticketing systems, and telephony platforms is commonly required. Outstanding active listening, patience, and self-motivation are important soft skills for delivering exceptional customer service in a remote environment. These skills and qualities ensure efficient issue resolution, customer satisfaction, and high performance without in-person supervision.

What is a Remote Contact Center?

A Remote Contact Center is a customer service operation where agents work from locations outside of a traditional office setting, typically from their homes or other remote environments. These centers use cloud-based technology and digital communication tools to handle customer inquiries, complaints, and support requests through phone, email, chat, or social media. Remote Contact Centers offer flexibility for employees and can provide businesses with access to a broader talent pool, often resulting in cost savings and improved customer service coverage. They require strong communication skills, reliable internet access, and the ability to work independently.

What are some common challenges faced by remote contact center agents, and how can they be addressed?

Remote contact center agents often encounter challenges such as maintaining effective communication with team members, managing distractions at home, and staying motivated without in-person supervision. To address these, companies typically provide robust virtual communication tools, establish clear performance metrics, and offer regular check-ins with supervisors. Agents can also benefit from setting up a dedicated workspace and following a structured daily routine to maximize productivity and job satisfaction.
What are popular job titles related to Remote Contact Center jobs in Rialto, CA? For Remote Contact Center jobs in Rialto, CA, the most frequently searched job titles are:
What job categories do people searching Remote Contact Center jobs in Rialto, CA look for? The top searched job categories for Remote Contact Center jobs in Rialto, CA are:
What cities near Rialto, CA are hiring for Remote Contact Center jobs? Cities near Rialto, CA with the most Remote Contact Center job openings:
Remote Contact Center jobs near you
Infographic showing various Remote Contact Center job openings in Rialto, CA as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 17% Part Time, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $35,598 per year, or $17.1 per hour.

Remote Pharmacy Technician

International SOS Government Medical Services

Loma Linda, CA • Remote

$18 - $21.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 3 days ago

Job description

Company Description

Support veteran-focused healthcare where your pharmacy knowledge, customer service skills, and attention to detail help Veterans access medications and pharmacy support services from a remote role.

At International SOS Government Medical Services, you'll support healthcare programs that improve patient care and operational readiness across the U.S. and internationally. Founded in 1984, International SOS operates in more than 90 countries, delivering healthcare, medical assistance, emergency response, and workforce support services worldwide.

Job Description

You'll use your pharmacy technician expertise to support Veterans by assisting with prescription requests, medication-related inquiries, and pharmacy support services from a remote role. Working as part of an interdisciplinary healthcare team, you'll help patients navigate pharmacy services, process prescription requests, document interactions accurately, and collaborate with pharmacists to resolve pharmacy-related issues for Veterans.

Employment Type: Full-Time | Remote

Remote Work Requirement: Must reside within 50 miles of one of the following locations: Tucson, AZ; Albuquerque, NM; Prescott, AZ; Phoenix, AZ; Long Beach, CA; Los Angeles, CA; San Diego, CA; or Loma Linda, CA.

Schedule: Pharmacy services operate 24/7. Assigned shifts may occur between 6:00 AM and 11:00 PM Pacific Time and may include weekends and holidays based on operational needs.

This position is contingent upon contract award.

Key Responsibilities

  • Support Veterans by answering pharmacy-related telephone inquiries, assisting with prescription requests, and delivering professional customer service.
  • Process prescription renewals, new prescriptions, and controlled substance requests using established pharmacy procedures.
  • Review prescription profiles, respond to medication-related inquiries within the pharmacy technician scope of practice, and refer clinical questions to pharmacists as appropriate.
  • Document patient interactions in CPRS and other required systems while verifying patient identity and maintaining HIPAA and privacy compliance.
  • Collaborate with pharmacists, providers, and healthcare teams to help resolve medication-related issues for Veterans.
  • Follow established pharmacy support workflows, call handling procedures, and quality standards while working toward first-contact resolution.
  • Maintain required pharmacy technician certification and training while performing additional duties within the technician scope of practice.
Qualifications

Required Qualifications

  • High school diploma or GED.
  • Current Certified Pharmacy Technician (CPhT) credential through the Pharmacy Technician Certification Board (PTCB) or ExCPT certification through the National Healthcareer Association (NHA).
  • Graduate of an accredited Pharmacy Technician training program.
  • Minimum of one (1) year of customer service-related experience.
  • Ability to read, write, speak, and understand English proficiently.
  • Strong computer proficiency, keyboarding skills, and ability to navigate multiple software applications simultaneously.
  • Working knowledge of pharmacy operations, prescription processing, and medication terminology.
  • Strong verbal communication, customer service, and interpersonal skills.
  • Ability to work independently in a remote environment while collaborating effectively with an interdisciplinary healthcare team.
  • Ability to maintain patient confidentiality and comply with HIPAA and applicable privacy requirements.

Preferred Qualifications

  • Experience in a call center, contact center, or centralized pharmacy environment supporting pharmacy services.
  • Experience using electronic health records such as CPRS or similar healthcare documentation systems.
  • Experience supporting Veterans, military beneficiaries, or other government healthcare populations.

Additional Information

All your information will be kept confidential according to EEO guidelines.

Privacy Disclaimer: Policy Link

By clicking “I’m Interested” and submitting your application, you acknowledge that you have read and understood the applicable Privacy Policy (available via the link above) and agree that International SOS Government Medical Services, may collect, use, store, transfer, and otherwise process your personal information in accordance with that Privacy Policy for recruitment and hiring purposes.

Compensation Disclaimer:
Pay range is based on several factors and may vary in addition to a full range of medical, financial, and/or other benefits. Final salary and offer will be determined by the applicant’s background, experience, skills, internal equity, and alignment with geographical market data.

Benefits Language (FTE roles):
Full-time positions are eligible for our comprehensive and competitive benefits package including medical, dental, vision, and basic life insurance. Additional benefits include a 401k plan, paid time off, and an annual bonus. International SOS Government Medical Services complies with all federal, state, and local minimum wage laws.

Equal Opportunity Employer (EEO) Statement:
International SOS Government Medical Services is an equal opportunity employer and does not discriminate against employees or job applicants on the basis of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state, and local laws.