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Remote Connectwise Jobs in Florida (NOW HIRING)

Multi-Site Service Desk Manager

Tampa, FL · On-site +1

$110K - $140K/yr

Shield Technology Partners - Remote Reporting To: Ryan Eastman Compensation: $110,000 - $140,000 ... e.g., ConnectWise PSA, Autotask, HaloPSA, ServiceNow) and the reporting layer that sits on top of ...

Remote Connectwise information

What is a Remote ConnectWise technician?

A Remote ConnectWise technician is an IT professional who uses ConnectWise, a popular remote monitoring and management (RMM) software, to provide technical support and manage client systems from a remote location. They help businesses monitor their IT infrastructure, troubleshoot issues, and perform maintenance tasks without needing to be physically present. This role is essential for managed service providers (MSPs) and companies that rely on remote IT support to ensure their networks and devices run smoothly.

What is the difference between Remote Connectwise vs Remote Autotask Technician?

AspectRemote ConnectwiseRemote Autotask Technician
CertificationsConnectWise certifications, ITILAutotask certifications, CompTIA A+
Work EnvironmentRemote support for MSPs, IT service providersRemote troubleshooting for MSPs, IT firms
Industry UsageWidely used in managed service providersCommon in IT service management companies

Remote Connectwise and Remote Autotask Technicians both support IT service providers remotely, often requiring similar certifications and working in comparable environments. The main difference lies in the specific platform expertise: Connectwise focuses on ConnectWise Manage, while Autotask technicians specialize in Autotask PSA. Both roles are essential in MSP operations, with overlapping skills but platform-specific knowledge.

What are the key skills and qualifications needed to thrive as a Remote ConnectWise Specialist, and why are they important?

To thrive as a Remote ConnectWise Specialist, you need a solid understanding of IT service management, experience with ConnectWise software, and often a background in computer science or related fields. Familiarity with ConnectWise Manage, Automate, and Control platforms, as well as relevant certifications like ConnectWise certifications or CompTIA A+, is typically required. Strong problem-solving, communication, and customer service skills help specialists efficiently resolve client issues and work collaboratively with remote teams. These abilities are crucial for delivering high-quality IT support, maintaining system integrity, and ensuring client satisfaction in a remote environment.

How does a Remote ConnectWise professional typically collaborate with IT teams and clients?

As a Remote ConnectWise professional, you'll regularly interact with internal IT teams and external clients to manage service tickets, coordinate project tasks, and resolve technical issues. Collaboration often involves using ConnectWise's integrated communication tools, remote access features, and documentation systems to ensure everyone stays updated and aligned. You'll participate in virtual meetings, provide remote support, and frequently share progress reports or troubleshooting steps. Strong communication skills and proactive follow-ups are key to building trust and ensuring smooth workflows in a remote setting.
What are the most commonly searched types of Connectwise jobs in Florida? The most popular types of Connectwise jobs in Florida are:
What job categories do people searching Remote Connectwise jobs in Florida look for? The top searched job categories for Remote Connectwise jobs in Florida are:
What cities in Florida are hiring for Remote Connectwise jobs? Cities in Florida with the most Remote Connectwise job openings:
Systems Administrator - Tampa (Hybrid)

Systems Administrator - Tampa (Hybrid)

Strive Pharmacy

Tampa, FL • On-site, Remote

$85K - $95K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 24 days ago


Strive Pharmacy rating

6.8

Company rating: 6.8 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

46th of 101 rated pharmacies


Job description

Company Overview:
Strive Pharmacy is a personalized compounding pharmacy built on a simple conviction: medicine should fit the patient, not the other way around. We started Strive because we believed the pharmaceutical industry was overdue for a more human approach-one that prioritizes individualized care, clinical nuance, and genuine partnership with patients and providers.
Compounding gives us the tools to do that. Every formulation we prepare is built to the specific needs of a specific person, and every interaction we have is guided by that same commitment to personalized care.
We're growing, and we're looking for people who share that conviction. If you're ready to be part of a pharmacy that takes the work seriously and the people even more seriously, we'd like to meet you.
Mission:
Strive exists to disrupt an industry long overdue for a more personal approach to care. We put the human element at the center of everything: every formulation, every patient interaction, every provider partnership. We're not just a compounding pharmacy. We're a team on a mission to change what personalized healthcare looks and feels like.
Position Type: Full-Time
Location: Tampa, FL (Hybrid - 3 days on-site, 2 days remote)
Salary: $85,000 - $95,000
Travel: up to 25%
Key Responsibilities:
  • System Maintenance and Optimization: Monitor system performance, including CPU usage, memory utilization, and network efficiency; Perform regular system updates, patches, and security upgrades
  • SaaS & Identity Administration: Oversee the configuration, integration, and lifecycle management of the organization's SaaS portfolio; Administer Okta for IAM, including SSO, MFA, and automated user provisioning/de-provisioning; Ensure SaaS security best practices and secure application access across the business.
  • User Support and Administration: Create and manage user accounts, assigning appropriate permissions and access levels; Provide technical support and training to end-users on various IT systems and software
  • Security and Compliance: Implement and maintain security measures to protect against cyber threats; Ensure compliance with industry standards and organizational policies
  • Cloud Infrastructure Management: Manage and maintain cloud-based systems, such as AWS, Azure, or GCP; Implement hybrid cloud solutions and optimize cloud resource utilization; Manage various SaaS products such as Google Workspace, Microsoft 365, Okta, Pharmacy management systems, ERP, CRM and other common SaaS products
  • Automation and Scripting: Develop scripts and use automation tools to streamline repetitive tasks; Experience with computer management systems: ConnectWise Automate, ConnectWise Control, NinjaOne, Addigy, Microsoft Intune; Experience with some or all of the following languages: PowerShell, Bash, Clojure, Elixir, Go

Qualifications
  • 5-8 years of experience in system administration or related IT roles
  • Proficiency in managing MacOS, Windows and Linux operating systems
  • Strong knowledge of networking protocols and technologies
  • Experience with virtualization platforms
  • Familiarity with cloud platforms and services
  • Basic programming and scripting skills
  • Understanding of IT security best practices and compliance requirements
  • Excellent problem-solving and analytical skills
  • Strong communication, teamwork abilities and willingness to teach others
  • Bachelor's degree or better in Computer Science, Information Technology, or a related field
  • Certifications from major and reputable organizations: CompTIA, Cisco, AWS, Microsoft, Google

Work Environment: This position is primarily based in a hybrid work environment. The role requires regular periods of sitting, standing, and computer use, with occasional lifting as needed. Reasonable accommodations may be made for individuals with disabilities.
Annual Salary
$85,000-$95,000 USD
Join Us in Making an Impact:
At Strive, the work is real and the impact is direct. Every role here contributes to a patient experience that's more personal, more attentive, and more human than what most people have come to expect from a pharmacy. Apply today and help us raise the bar.
Benefits/ Perks:
Strive Pharmacy offers a comprehensive benefits package, including:
  • Employer-paid healthcare coverage, effective the 1st day of the following month of your hire date
  • Free Strive compounded medications for employees based on a valid patient-specific prescription from a licensed healthcare provider
  • Paid time off
  • Sick time
  • FSA and HSA options
  • Parental leave
  • 401(k) with employer matching
  • Life insurance
  • Vision and dental insurance
  • Veterinary insurance

Culture:
Culture isn't an afterthought at Strive. It's something we actively build. At our Gilbert, Arizona location, that looks like Food Truck Fridays and Casual Fridays. Company-wide, we also celebrate throughout the year with holiday potlucks and seasonal gatherings. We're committed to supporting the personal and professional growth of every employee, inside and outside the workplace.
EEO:
Strive Pharmacy is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristics as outlined by federal, state or local laws.
Disclaimer*** Please do not call the pharmacy location with questions about your application or interview. A talent acquisition partner will reach out to you.

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