THE ROLE - Customer Experience Representative (100% Remote from BC, SK, AB - In-Office in Edmonton) The Customer Experience Representative serves as the frontline liaison between Waste Logic and our ...
THE ROLE - Customer Experience Representative (100% Remote from BC, SK, AB - In-Office in Edmonton) The Customer Experience Representative serves as the frontline liaison between Waste Logic and our ...
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Bachelor's degree in Human Resources, Information Systems, Computer Science, or a related field ... Opportunity to contribute to improvements in HR technology and processes Remote Type Fully Remote ...
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Quick apply
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Remote Computer information
See Edmonton, AB salary details
$11.78 - $18.99
18% of jobs
$21.31 is the 25th percentile. Wages below this are outliers.
$18.99 - $26.20
22% of jobs
The median wage is $33.05 / hr.
$26.20 - $33.41
11% of jobs
$33.41 - $40.62
6% of jobs
$40.63 - $47.84
2% of jobs
$47.84 - $55.05
2% of jobs
$55.05 - $62.26
3% of jobs
$62.26 - $69.47
6% of jobs
$72.88 is the 75th percentile. Wages above this are outliers.
$69.47 - $76.68
9% of jobs
$76.68 - $83.89
5% of jobs
$83.89 - $91.11
15% of jobs
$11
$48
$91
How much do remote computer jobs pay per hour?
What jobs can I do from home on computer?
How to make $1000 a week remote?
How to make 2000 a week working from home?
What are the key skills and qualifications needed to thrive as a Remote Computer Support Specialist, and why are they important?
What are some common challenges faced by professionals working in a remote computer support role, and how can they be addressed?
What is the difference between Remote Computer vs Remote Network Technician?
| Aspect | Remote Computer | Remote Network Technician |
|---|---|---|
| Credentials | CompTIA A+, Microsoft certifications | CompTIA Network+, Cisco CCNA |
| Work Environment | Remote support for individual users and small businesses | Remote troubleshooting of network infrastructure and connectivity |
| Industry Usage | IT support, help desk, tech services | Network administration, infrastructure management |
Remote Computer roles focus on supporting individual computers and software issues remotely, often requiring certifications like CompTIA A+ and working in help desk environments. Remote Network Technicians specialize in network systems, requiring certifications like Cisco CCNA, and handle network connectivity and infrastructure remotely. While both roles are IT-focused and often work remotely, their technical scope and certifications differ, aligning with their specific responsibilities.
What is a Remote Computer job?
A Remote Computer job typically involves managing, troubleshooting, or operating computer systems from a remote location. This can include IT support, cybersecurity, cloud computing, software development, or network administration. Professionals in these roles use remote access tools to maintain systems, assist users, or develop software solutions. Many companies hire remote computer professionals to reduce overhead costs and access a global talent pool. Strong technical skills, communication abilities, and self-discipline are essential for success in this field.
What is a remote computer job?
What jobs pay 4000 a week without a degree?

Customer Experience Representative(Remote from AB, BC, SK)
Edmonton, AB • On-site, Remote
Full-time
Medical, Dental, Life
Posted 28 days ago
Job description
About Waste Logic
We have 30+ years of experience in managing waste and recycling services for businesses throughout Canada. WLI has developed a strong working relationship with over 150 service providers in the solid waste and recycling industry. Waste Logic assists clients to help create their own plans for sustainability, through levers such as waste diversion, new innovations, or employee culture. Throughout our phased process, we provide clients with expertise, tools, and data driven analytics to improve their sustainability efforts.
Our Culture
Waste Logic isGreat Place to Work Certified.At Waste Logic, we believe that creating a supportive, empowering, and collaborative environment isn't just good for people; it's good for business. Our people are the driving force behind everything we do, and this certification affirms that we're on the right track when it comes to cultivating a culture where individuals feel valued, heard, and motivated to do their best work.
THE ROLE - Customer Experience Representative (100% Remote from BC, SK, AB - In-Office in Edmonton)
The Customer Experience Representative serves as the frontline liaison between Waste Logic and our valued customers, ensuring a positive, seamless, and responsive customer experience.This role involves handling inquiries, resolving complaints, and delivering outstanding service across various communication channels.
The successful candidate for this role will have strong communication skills and strive to provide the best customer service experience. 100% remote work option is available to applicants based out of British Columbia, Saskatchewan and Alberta (in-office is required for Edmonton based applicants).
KEY RESPONSIBILITIES:
- Communicate with clients to determine theirservice requirements
- Respond to incoming office calls, voicemails and emails sent to the shared dispatch folder.
- Troubleshoot with clients to resolve equipment issues to determine if repairs are required.
- Investigate vendor/service complaints and provide a resolution in a timely manner.
- Follow up with clients and service providers on outstanding requests/open tickets and current services.
- Update and maintain client service schedules, equipment, and records.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- Refer unresolved customer grievances to designated departments for further investigation.
- Cross collaboration between departments within the company.
EXPERIENCE & ABILITIES:
- 2 years office experience in a dispatch/customer service position.
- High school diploma or equivalent
- Proficient in Microsoft Office Software (Excel, Outlook, Word)
- Superior social, communication, and relationship management skills.
- Demonstrate a high level of integrity, confidentiality, attention to detail, and professional conduct.
- Ability to take and give direction, prioritize, meet deadlines, and stay organized in a fast-paced environment with a large workload.
- Ability to work independently and as part of a team
- Excellent problem solving, critical thinking, and mathematical reasoning skills.
- Exceptional verbal/written communications and comprehension with attention to detail
- Energetic and friendly with a team-focused attitude
- Bilingual in French and English is a 'nice to have'
WORK CONDITIONS & SCHEDULE:
- If located outside of Edmonton a proper space to work remotely
- Mondays to Fridays, 40 hours per week, with rotating weekend shifts
COMPANY BENEFITS:
- Competitive base salary and bonus plan
- RRSP employer matching
- Full benefits package including Extended Health, Dental, Life, AD&D, LTD, Critical Illness, Employee and Family Assistance Program
- Opportunities for growth and professional development