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Remote Computer Technician Jobs in Addison, IL (NOW HIRING)

Koenig & Bauer US, Inc

Service Manager

Chicago, IL · Remote

$100K - $125K/yr

Service Technicians (Demonstrators, Electricians, Mechanics), Parts & Service Coordinators Standard ... Computer Skills: Proficiency with ERP/CRM platforms (e.g., SAP, Salesforce, or Field Service ...

GLORY

Field Service Technician - Chicago, IL

Chicago, IL · On-site +1

$20 - $27/hr

Field Service Technician - Chicago, IL Department: Service - Field Service Employment Type ... While some computer knowledge is required, this position is focused electro-mechanical repair * The ...

GLORY

Field Service Technician - Plano, TX

Chicago, IL · On-site +1

$20 - $27/hr

Field Service Technician - Plano, TX Department: Service - Field Service Employment Type: Permanent ... While some computer knowledge is required, this position is focused electro-mechanical repair * The ...

GLORY

Field Service Technician - Portland, OR

Chicago, IL · On-site +1

$20 - $27/hr

Field Service Technician - Portland, OR Department: Service - Field Service Employment Type ... While some computer knowledge is required, this position is focused electro-mechanical repair * The ...

GLORY

Field Service Technician - Nashville, TN

Chicago, IL · On-site +1

$20 - $27/hr

Field Service Technician - Nashville, TN Department: Service - Field Service Employment Type ... While some computer knowledge is required, this position is focused electro-mechanical repair * The ...

GLORY

Field Service Technician - Knoxville, TN

Chicago, IL · On-site +1

$20 - $27/hr

Field Service Technician - Knoxville, TN Department: Service - Field Service Employment Type ... While some computer knowledge is required, this position is focused electro-mechanical repair * The ...

GLORY

Field Service Technician - Duluth, MN

Chicago, IL · On-site +1

$20 - $27/hr

Field Service Technician - Duluth, MN Department: Service - Field Service Employment Type ... While some computer knowledge is required, this position is focused electro-mechanical repair * The ...

GLORY

Field Service Technician - Chicago, IL

Chicago, IL · On-site +1

$20 - $27/hr

Field Service Technician - Chicago, IL Department: Service - Field Service Employment Type ... While some computer knowledge is required, this position is focused electro-mechanical repair * The ...

GLORY

Field Service Technician - Denver, CO

Chicago, IL · On-site +1

$20 - $27/hr

Field Service Technician - Denver, CO Department: Service - Field Service Employment Type ... While some computer knowledge is required, this position is focused electro-mechanical repair * The ...

GLORY

Field Service Technician - Charlotte, NC

Chicago, IL · On-site +1

$20 - $27/hr

Field Service Technician - Charlotte, NC Department: Service - Field Service Employment Type ... While some computer knowledge is required, this position is focused electro-mechanical repair * The ...

GLORY

Field Service Technician - Provo, UT

Chicago, IL · On-site +1

$20 - $27/hr

Field Service Technician - Provo, UT Department: Service - Field Service Employment Type: Permanent ... While some computer knowledge is required, this position is focused electro-mechanical repair * The ...

Lochner

Senior Structural Engineer - Chicago, IL

Chicago, IL · On-site +1

$103K - $140K/yr

Provide input and technical guidance to CAD technicians. * Monitor productivity and technical ... Flexible work arrangements, including hybrid and remote opportunities where business needs allow

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All JobsComputer Technician JobsRemote Computer Technician JobsRemote Computer Technician Jobs in Addison, IL

Remote Computer Technician information

See Addison, IL salary details

$12

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$31

How much do remote computer technician jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for remote computer technician in Addison, IL is $20.85, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.32 per hour, depending on experience, location, and employer.

What is a remote computer technician?

A Remote Computer Technician is an IT professional who diagnoses, troubleshoots, and resolves computer hardware and software issues from a remote location. They use specialized tools and software to access and repair clients' computers over the internet. This role often involves providing technical support, installing or updating software, removing malware, and assisting users with various technical problems without being physically present. Remote Computer Technicians are essential for businesses and individuals who need timely tech support without on-site visits.

What does a remote computer technician do?

A remote computer technician handles all computer responsibilities related to hardware, software, and operating systems. As a remote computer technician, you work from home to provide support to users, troubleshoot issues, run diagnostics, and observe security features. You update software, repair any malfunctioning parts, install new programs, and complete additional IT duties. You listen to the customer’s issues and work to resolve them in a timely manner. Computer technicians are found in any industry that relies on technology and may also work on printers, terminals, and personal computers.

What are the key skills and qualifications needed to thrive as a remote computer technician, and why are they important?

To thrive as a Remote Computer Technician, you need strong troubleshooting abilities, knowledge of computer hardware and software, and typically a relevant IT certification such as CompTIA A+ or equivalent experience. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is crucial for supporting users efficiently from a distance. Excellent communication, patience, and problem-solving skills help technicians effectively assist clients and explain complex issues in simple terms. These capabilities ensure timely, reliable technical support and high customer satisfaction in a remote work environment.

How does a remote computer technician typically collaborate with on-site IT staff and end-users to resolve technical issues?

As a Remote Computer Technician, collaboration is often managed through a combination of remote desktop tools, ticketing systems, and regular communication channels such as email or instant messaging. Technicians work closely with on-site IT staff by providing guidance, escalating complex issues, and coordinating troubleshooting steps that require physical intervention. With end-users, clear communication is key; technicians must explain technical solutions in an accessible way and may follow up to ensure problems are fully resolved. This role requires strong interpersonal skills and adaptability, as each day may bring new challenges and team dynamics.

What is the difference between Remote Computer Technician vs Help Desk Technician?

AspectRemote Computer TechnicianHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Microsoft Certified
Work EnvironmentRemote, client sites, support centersHelp desk, call centers, remote support
Industry UsageIT support, technical servicesCustomer support, IT support
Common Search IntentRemote troubleshooting, technical repairCustomer assistance, issue resolution

Remote Computer Technicians and Help Desk Technicians both provide technical support, often requiring similar certifications like CompTIA A+. The main difference lies in their work environment and scope: Remote Computer Technicians typically handle more complex issues remotely and may work directly with clients or in support centers, while Help Desk Technicians often focus on initial customer contact and troubleshooting via phone or chat. Both roles are essential in IT support and frequently searched for by those seeking technical careers or support services.

More about Remote Computer Technician jobs

What are the most commonly searched types of Computer Technician jobs in Addison, IL?

The most popular types of Computer Technician jobs in Addison, IL are:

What cities near Addison, IL are hiring for Remote Computer Technician jobs?

Cities near Addison, IL with the most Remote Computer Technician job openings:

Remote Computer Technician jobs near you

Laser Field Service Engineer

HSG Tech Inc.

Addison, IL • Remote

$32 - $55/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 3 days ago

New

Job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Bonus based on performance
  • Company parties
  • Competitive salary
  • Dental insurance
  • Employee discounts
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
  • Wellness resources

About the CompanyHSG Tech Inc. is an American Subsidiary of HSG Laser who is a fast-growing supplier in the global metal forming solution industry. We believe intelligent manufacturing changes future. Customers in 100+ countries have used and recognized our equipment and service. Please visit the web site for details about HSG: www.hsglaser.com
About the RoleThe Service Engineer position is the primary point of contact responsible for training, installation and maintenance of all HSG tech machinery in our Chicago showcase space and equipment purchased by HSG Tech customers in the US region. Reporting directly to the Service Manager in the US, this position will manage technical issues, maintain customer satisfaction, provide monthly maintenance support, promote value add-on services and provide training support. Business travel will be a requirement for this position.
Responsibilities
  • Provide key objective management (proper machinery installation, proper accessory management and proper understanding of service data)
  • Optimize work order organization, safe tool use and customer data reporting.
  • Demonstrate understanding of expense reimbursement documentation and customer service evaluations
  • Partner with internal Sales, Marketing, Finance, Customer Service and R&D teams to support stakeholder objectives
  • On-time completion of equipment installation, commission and maintenance tasks while following the company’s strict safety and quality guidelines
  • Analyze and find root cause of maintenance impediments, debug system errors and propose system improvements.
  • Participate and prepare company held trainings regarding technical process, company regulation and technician job duties.
  • Conduct customer visits monthly for routine service maintenance while promoting related value add-on services.
  • Provide one-to-one training and guidance for new hired service team members.

Qualifications
  • Two years of working experience in related industry (Fiber Laser experience highly preferred)
  • Technical know-how: installation, debugging and maintenance on 6KW+ equipment
  • Comprehension of circuit diagrams
  • Familiar with CAD or SOLIDWORKS design software
  • Familiar with mechanical principles
  • Detail & deadline-oriented; well organized
  • Excellent verbal and written communication skills
  • Good interpersonal skills; ability to interact with staff across matrix partners

Job level and pay is dependent on experience. Pay ranges and level progressions:
  • Service Technician ($32-36 hourly)
  • Service Engineer ($36-45 hourly)
  • Senior Service Engineer ($45-55 hourly)

HSG is committed to ensuring equal employment opportunities to all qualified persons without regard to race (including associated hairstyles), color, religion, sex, gender identity, sexual orientation, national origin, ancestry, citizenship status, age, marital status, genetic information, military status, unfavorable discharge from military service, order of protection status, pregnancy, arrest record, disability, or any other status protected by applicable law. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. HSG participates in E-Verify and conducts pre-employment drug testing and background checks as part of our hiring process.

This is a remote position.