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Remote Computer Technician Jobs in Addison, IL (NOW HIRING)

Field Service Technician - Waco, TX Department: Service - Field Service Employment Type: Permanent ... While some computer knowledge is required, this position is focused electro-mechanical repair * The ...

Field Service Technician - Boston, MA Department: Service - Field Service Employment Type ... While some computer knowledge is required, this position is focused electro-mechanical repair.

Field Service Technician - Charlotte, NC Department: Service - Field Service Employment Type ... While some computer knowledge is required, this position is focused electro-mechanical repair * The ...

Field Service Technician - Arlington, TX Department: Service - Field Service Employment Type ... While some computer knowledge is required, this position is focused electro-mechanical repair * The ...

Senior Structural Engineer - Chicago, IL

Chicago, IL · On-site +1

$103K - $140K/yr

Provide input and technical guidance to CAD technicians. * Monitor productivity and technical ... Flexible Work Schedules (Hybrid or Remote, when possible) * Wellness Program for Physical and ...

Field Service Technician - Memphis, TN Department: Service - Field Service Employment Type ... While some computer knowledge is required, this position is focused electro-mechanical repair. The ...

Field Service Technician - St. Louis, MO Department: Service - Field Service Employment Type ... While some computer knowledge is required, this position is focused electro-mechanical repair * The ...

Field Service Technician - Brooklyn, NY Department: Service - Field Service Employment Type ... While some computer knowledge is required, this position is focused electro-mechanical repair * The ...

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Remote Computer Technician information

See Addison, IL salary details

$12

$20

$31

How much do remote computer technician jobs pay per hour?

As of Jun 8, 2026, the average hourly pay for remote computer technician in Addison, IL is $20.85, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.32 per hour, depending on experience, location, and employer.

What is a Remote Computer Technician?

A Remote Computer Technician is an IT professional who diagnoses, troubleshoots, and resolves computer hardware and software issues from a remote location. They use specialized tools and software to access and repair clients' computers over the internet. This role often involves providing technical support, installing or updating software, removing malware, and assisting users with various technical problems without being physically present. Remote Computer Technicians are essential for businesses and individuals who need timely tech support without on-site visits.

What Does a Remote Computer Technician Do?

A remote computer technician handles all computer responsibilities related to hardware, software, and operating systems. As a remote computer technician, you work from home to provide support to users, troubleshoot issues, run diagnostics, and observe security features. You update software, repair any malfunctioning parts, install new programs, and complete additional IT duties. You listen to the customer’s issues and work to resolve them in a timely manner. Computer technicians are found in any industry that relies on technology and may also work on printers, terminals, and personal computers.

What are the key skills and qualifications needed to thrive as a Remote Computer Technician, and why are they important?

To thrive as a Remote Computer Technician, you need strong troubleshooting abilities, knowledge of computer hardware and software, and typically a relevant IT certification such as CompTIA A+ or equivalent experience. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is crucial for supporting users efficiently from a distance. Excellent communication, patience, and problem-solving skills help technicians effectively assist clients and explain complex issues in simple terms. These capabilities ensure timely, reliable technical support and high customer satisfaction in a remote work environment.

How does a Remote Computer Technician typically collaborate with on-site IT staff and end-users to resolve technical issues?

As a Remote Computer Technician, collaboration is often managed through a combination of remote desktop tools, ticketing systems, and regular communication channels such as email or instant messaging. Technicians work closely with on-site IT staff by providing guidance, escalating complex issues, and coordinating troubleshooting steps that require physical intervention. With end-users, clear communication is key; technicians must explain technical solutions in an accessible way and may follow up to ensure problems are fully resolved. This role requires strong interpersonal skills and adaptability, as each day may bring new challenges and team dynamics.

What is the difference between Remote Computer Technician vs Help Desk Technician?

AspectRemote Computer TechnicianHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Microsoft Certified
Work EnvironmentRemote, client sites, support centersHelp desk, call centers, remote support
Industry UsageIT support, technical servicesCustomer support, IT support
Common Search IntentRemote troubleshooting, technical repairCustomer assistance, issue resolution

Remote Computer Technicians and Help Desk Technicians both provide technical support, often requiring similar certifications like CompTIA A+. The main difference lies in their work environment and scope: Remote Computer Technicians typically handle more complex issues remotely and may work directly with clients or in support centers, while Help Desk Technicians often focus on initial customer contact and troubleshooting via phone or chat. Both roles are essential in IT support and frequently searched for by those seeking technical careers or support services.

What are the most commonly searched types of Computer Technician jobs in Addison, IL? The most popular types of Computer Technician jobs in Addison, IL are:
What cities near Addison, IL are hiring for Remote Computer Technician jobs? Cities near Addison, IL with the most Remote Computer Technician job openings:

Field Service Technician - Waco, TX

GLORY

Chicago, IL • On-site, Remote

$20 - $27/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 28 days ago


Job description

Field Service Technician - Waco, TX
Department: Service - Field Service
Employment Type: Permanent - Full Time
Location: United States/Field based
Reporting To: District Service Manager
Compensation: $20.00 - $27.00 / hour
Description
ROLE PURPOSE
As a Field Service Technician, you are the face of GLORY. As a member of the GLORY Field Service team, you will be empowered to:
  • Directly manage all aspects of customer service and care with our clients
  • Independently troubleshoot and repair a variety of high-speed cash-handling equipment
  • Track and manage parts/tools
  • Stay abreast of changes in technical and functional elements of GLORY equipment

GLORY OFFERS:
  • 401k plan with company nonelective contribution and employer match
  • Paid Parental Leave, Comprehensive Benefit Package including tuition and adoption assistance, Bonus Opportunities, & Career Advancement

PAY RANGE:
  • $20 - $27 an hour
  • Actual pay will be adjusted based on job-related factors permitted by law, such as experience and training; education; geographic location; licensure and certifications; market factors; departmental budgets; and responsibility.

Main Responsibilities
  • Ensure overall customer satisfaction
  • Diagnose system problems and make repairs
  • Keep customer apprised of progress during maintenance or a down system situation
  • Complete machine installations, Engineering Change Notices that affect system upgrades, and Hardware /Software upgrades that may require technical assistance
  • Any other job responsibilities as assigned within scope of position. The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified
  • Adhere to safety guidelines and policies, complete required Environmental Health & Safety training, timely reporting of any job site accidents (for an injury or property damage)

Required Education, Qualifications, Skills, & Competencies
REQUIRED EDUCATION AND QUALIFICATIONS
Education Level:
  • Currently enrolled in or completed professional studies in electro-mechanics, electrical engineering, or equivalent work experience
  • Certificates in related fields, i.e. mechanics, electronics, automation, data processing preferred

Qualifications:
  • Excellent customer service and communication skill
  • Working knowledge of personal computers especially Microsoft Office, navigation across network sites and email communication
  • Logical trouble shooting skills and capability to isolate problems at PCB or component level
  • Ability to effectively work with electric schematics, logic diagrams, mechanical drawings
  • AC/DC power distribution, and digital/analog circuitry
  • Experience repairing high-speed paper handling machines such as check sorters, mail sorters, currency sorters; ATM's or copier machines experience is preferred
  • 3-5 years of technical field service repair experience preferred, i.e. aviation, medical equipment, vending machine repair, and/or military repair experience
  • Hold a Valid Driver's License
  • While some computer knowledge is required, this position is focused electro-mechanical repair
  • The ideal candidate may possess some PC knowledge. However, this position is not intended for IT or help desk professionals

REQUIRED SKILLS AND COMPETENCIES
  • A company van is provided, and you will drive from your home daily to our customer sites. Therefore, it is critical that you live within a reasonable commute from the assigned territory
  • Must be able to lift up to 50 pounds without assistance
  • Must be able to sit and/or stand for long periods of time, as well as be able to frequently kneel, bend, squat, sit and twist
  • Must be able to work at all our customer sites as needed including financial institutions, casinos (gaming licensing may be required after the time of hire), truck stops, recreational parks, retail stores etc.
  • Ability to work weekends and/or holidays on a rotational basis to accommodate business needs
  • Must be available for an on-call rotation, typically once every 3 to 5 weeks including evenings and weekends, 24/7 might be necessary on rare occasions
  • Must be able to drive to customer sites during working hours
  • Occasional travel outside your assigned territory including air and overnight travel may be necessary
  • Ability to accommodate limited accessibility at a job site
  • Ability to work autonomously with minimal supervision

Benefits
Glory is proud to share that our benefit package ranks in the top 25% across the country!
Benefits:
  • 401(k) Retirement Plan with Fidelity - 2.5% Base contribution paid toward your retirement by Glory even if you do not participate. Plus, Glory matches 3% up to 6% of your contribution
  • Health insurance - 3 medical plans to choose from. High, Medium and Low deductible through Blue Cross Blue Shield
  • Paid Parental Leave
  • MDLive - 24/7 Virtual Doctor plus a Nurse Line
  • Dental insurance
  • Vision insurance
  • FSA / Dependent Care
  • Voluntary Life Insurance
  • Basic Life insurance and AD&D - Company paid
  • Short Term Disability / Long Term Disability / Employee Assistance Program - Company paid
  • Paid Vacation - start with a prorated amount of hours your first year depending on start date. Earn 80 vacation hours during your first full year and vacation hours increase based on years of service.
  • Paid Sick days based on City/State requirements
  • Paid Holidays - 9 to 11 days based on start date
  • Professional development assistance
    • Education assistance
    • Adoption Assistance
    • Legal and ID Theft plans
    • Annual Bonus opportunity
    • Opportunities for internal promotions/career advancement
    • Company Vehicle/Insurance - this benefit only applies to certain positions

Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
An Equal Opportunity / Affirmative Action Employer / An E-Verify Employer
It is the policy of Glory Global Solutions, Inc. to provide equal opportunity for all qualified persons and not to discriminate against any applicant for employment because of race, color, religion, national origin, sex, age, disability, protected veteran status, or any other status protected by federal, state or local law governing the Glory Global Solutions, Inc. location to which this application is submitted.
Third Party Agencies
Unsolicited resumes will not be accepted by Glory. Should an agency choose to send unsolicited resumes, Glory reserves the right to review such resumes but will not be held liable for any fees/charges associated with a candidate hire except where a formal written agreement is in place between Glory and the Agency to source candidates for a specific role.
Physical Demands and Work Environment Statement
The employee must regularly lift and /or move up to 50 pounds without assistance. Specific vision abilities required by this job include close vision, depth perception, and ability to adjust focus. While performing the duties of this Job, the employee is regularly required to sit; use hands and finger, handle, or feel; reach with hands and arms, and talk or hear. The employee is required to stand; walk and stoop, kneel, squat, sit, and twist. The ability to read, complete simple math calculations, and withstand moderate amounts of stress are important in achieving job objectives.