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Remote Computer Technician Jobs in Salem, IL (NOW HIRING)

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Remote Computer Technician information

See Salem, IL salary details

$11

$19

$29

How much do remote computer technician jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for remote computer technician in Salem, IL is $19.99, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $22.36 per hour, depending on experience, location, and employer.

What is a remote computer technician?

A Remote Computer Technician is an IT professional who diagnoses, troubleshoots, and resolves computer hardware and software issues from a remote location. They use specialized tools and software to access and repair clients' computers over the internet. This role often involves providing technical support, installing or updating software, removing malware, and assisting users with various technical problems without being physically present. Remote Computer Technicians are essential for businesses and individuals who need timely tech support without on-site visits.

What does a remote computer technician do?

A remote computer technician handles all computer responsibilities related to hardware, software, and operating systems. As a remote computer technician, you work from home to provide support to users, troubleshoot issues, run diagnostics, and observe security features. You update software, repair any malfunctioning parts, install new programs, and complete additional IT duties. You listen to the customer’s issues and work to resolve them in a timely manner. Computer technicians are found in any industry that relies on technology and may also work on printers, terminals, and personal computers.

What are the key skills and qualifications needed to thrive as a remote computer technician, and why are they important?

To thrive as a Remote Computer Technician, you need strong troubleshooting abilities, knowledge of computer hardware and software, and typically a relevant IT certification such as CompTIA A+ or equivalent experience. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is crucial for supporting users efficiently from a distance. Excellent communication, patience, and problem-solving skills help technicians effectively assist clients and explain complex issues in simple terms. These capabilities ensure timely, reliable technical support and high customer satisfaction in a remote work environment.

How does a remote computer technician typically collaborate with on-site IT staff and end-users to resolve technical issues?

As a Remote Computer Technician, collaboration is often managed through a combination of remote desktop tools, ticketing systems, and regular communication channels such as email or instant messaging. Technicians work closely with on-site IT staff by providing guidance, escalating complex issues, and coordinating troubleshooting steps that require physical intervention. With end-users, clear communication is key; technicians must explain technical solutions in an accessible way and may follow up to ensure problems are fully resolved. This role requires strong interpersonal skills and adaptability, as each day may bring new challenges and team dynamics.

What is the difference between Remote Computer Technician vs Help Desk Technician?

AspectRemote Computer TechnicianHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Microsoft Certified
Work EnvironmentRemote, client sites, support centersHelp desk, call centers, remote support
Industry UsageIT support, technical servicesCustomer support, IT support
Common Search IntentRemote troubleshooting, technical repairCustomer assistance, issue resolution

Remote Computer Technicians and Help Desk Technicians both provide technical support, often requiring similar certifications like CompTIA A+. The main difference lies in their work environment and scope: Remote Computer Technicians typically handle more complex issues remotely and may work directly with clients or in support centers, while Help Desk Technicians often focus on initial customer contact and troubleshooting via phone or chat. Both roles are essential in IT support and frequently searched for by those seeking technical careers or support services.

More about Remote Computer Technician jobs

What cities near Salem, IL are hiring for Remote Computer Technician jobs?

Cities near Salem, IL with the most Remote Computer Technician job openings:

Remote Computer Technician jobs near you
Infographic showing various Remote Computer Technician job openings in Salem, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $41,570 per year, or $20 per hour.

Maintenance Technician for Solar Monitoring System - Training Provided (2-4 hours a week)

AWS Truepower

Mount Vernon, IL • On-site, Remote

$90 - $150/hr

Part-time

Re-posted 21 days ago

Job description

Company Description
For nearly 30 years, UL Solutions passion for innovation and commitment to providing the highest levels of integrity to our clients and colleagues has made our company into an international leader in renewable energy technology applications. We offer an exciting working environment at our corporate headquarters in a rapidly growing industry, competitive salaries, and excellent benefits.
Job Description
UL Solutions, will be installing a solar monitoring system (SMS) near Mt. Vernon, IL on behalf of one of our Client. The station is (roughly 10x10 footprint) consists of a few solar panels, tripod, and measurement equipment surrounded by a chain link fence. The stations will be monitoring the solar resource as well as other meteorological and weather-related parameters.
The station requires weekly maintenance, on the same day each week at approximately the same time to ensure consistent and accurate data is being collected for a minimum of 1 year. Your duties will include the following:
  1. Ensure all equipment is level;
  2. Ensure all equipment is clean;
  3. Ensure there is no debris obstructing the system (depending on site/region, grass cutting, snow removal, or clearing brush); and
  4. Confirm the system is secure and hasn't been tampered with.

Each maintenance visit should take 15-30 minutes. UL requires a weekly excel logbook uploaded via internet along with photos and other documentation to support the visit which should take 30-45 minutes. The entire process should take between 2-4 hours each week depending on your travel time to and from site.
Occasionally, UL may request your assistance in replacing or troubleshooting equipment. A Senior Engineer would contact you to walk you through the process. They will support you while onsite and review data after the equipment repair.
Qualifications
No solar experience is required. Training will be provided either on site or remotely via phone or video call.
Must be able to take instruction remotely.
Must use own transportation to and from remote SMS location (4-wheel drive preferred.)
Willing walk, no more than ¼ mile in one direction.
Must own gas or battery-operated weedwacker should grass cutting be required.
Required to climb an 8-foot ladder (UL provided).
Capable of maintaining equipment utilizing a level, a screwdriver or other hand tools.
Must be willing to pay for shipping or other small costs from time to time to be reimbursed by UL.
Must have basic computer skills, including ability to upload attachments with their own version of Microsoft Office (Excel and Word) to SharePoint with reliable internet.
A smart phone is required to take site photos as well as to communicate with UL staff while on site in an event of an emergency.
Required to treat all applicable information as confidential.
Salary:
$90-$150 per visit depending on proximity to site.
Additional Information
UL is an equal opportunity employer and does not discriminate based on race, color, religion, creed, sex, age, sexual orientation, national origin, disability, marital status, genetic predisposition, or any other basis protected by law.
As part of our process with all new maintenance technicians this contract may be subject to a successful background check and drug screen.

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