ZipRecruiter

Log In

2

Remote Computer Technician Jobs in Addison, IL (NOW HIRING)

Concept Machine

Calibration Lab Technician

Crystal Lake, IL · Remote

$22.50 - $30.75/hr

Ability to view a computer for periods. Ability to exert up to 10-20 pounds occasionally. Ability ... This position is located in the office, not remote or hybrid. This position is non-exempt

AMF Bakery

Field Service Technician - Remote

Chicago, IL · On-site +1

Field Service Technician to provide on-site service and installation support for AMF equipment and serve as a key point of contact in building customer relationships. This position will also have an ...

Johnson Controls

Fire Alarm Designer (Remote)

Chicago, IL · Remote

$73K - $100K/yr

Oversees CAD Support Technicians in the preparation of project submissions for high complexity systems including: system operation, drawings, and calculations. * Completes detailed calculations to ...

Johnson Controls

Fire Alarm Designer (REMOTE)

Chicago, IL · Remote

$85K - $117K/yr

Oversees CAD Support Technicians in the preparation of project submissions for high complexity systems including: system operation, drawings, and calculations. * Completes detailed calculations to ...

Sbdinc

Field Service Technician

Chicago, IL · Remote

$54K - $93K/yr

Field Service Technician - Remote - 50% travel Indiana Region, USA Come make the world and accelerate your success. It takes great people to achieve greatness. People with a sense of purpose and ...

New

Clayco

Field Support Technician

Chicago, IL · On-site +1

$20.25 - $27.75/hr

Support includes installation, documentation, and testing of computer systems and peripherals, as well as establishing standards and guidelines for supporting local and remote sites. This position ...

Clayco

Field Support Technician

Chicago, IL · On-site +1

$20.25 - $27.75/hr

Support includes installation, documentation, and testing of computer systems and peripherals, as well as establishing standards and guidelines for supporting local and remote sites. This position ...

Clayco

Field Support Technician

Chicago, IL · On-site +1

$20.25 - $27.75/hr

Support includes installation, documentation, and testing of computer systems and peripherals, as well as establishing standards and guidelines for supporting local and remote sites. This position ...

Clayco

Field Support Technician

Chicago, IL · On-site +1

$20.25 - $27.75/hr

Support includes installation, documentation, and testing of computer systems and peripherals, as well as establishing standards and guidelines for supporting local and remote sites. This position ...

Clayco

Field Support Technician

Chicago, IL · On-site +1

$20.25 - $27.75/hr

Support includes installation, documentation, and testing of computer systems and peripherals, as well as establishing standards and guidelines for supporting local and remote sites. This position ...

Clayco

Field Support Technician

Chicago, IL · On-site +1

$20.25 - $27.75/hr

Support includes installation, documentation, and testing of computer systems and peripherals, as well as establishing standards and guidelines for supporting local and remote sites. This position ...

Diebold Nixdorf

Field Service Technician

Chicago, IL · Remote

$20 - $25/hr

Paid Time Off The application window is expected to close July 30th, 2026. #LI-DC1 #LI-Remote * Gains familiarity with Field Service Technician practices and procedures. * With guidance and / or in ...

next page

Showing results 1-20

People also search for

All JobsRemote Computer Technician JobsRemote Computer Technician Jobs in Addison, IL

Remote Computer Technician information

See Addison, IL salary details

$12

$20

$31

How much do remote computer technician jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for remote computer technician in Addison, IL is $20.85, according to ZipRecruiter salary data. Most workers in this role earn between $17.55 and $23.32 per hour, depending on experience, location, and employer.

What is a Remote Computer Technician?

A Remote Computer Technician is an IT professional who diagnoses, troubleshoots, and resolves computer hardware and software issues from a remote location. They use specialized tools and software to access and repair clients' computers over the internet. This role often involves providing technical support, installing or updating software, removing malware, and assisting users with various technical problems without being physically present. Remote Computer Technicians are essential for businesses and individuals who need timely tech support without on-site visits.

What Does a Remote Computer Technician Do?

A remote computer technician handles all computer responsibilities related to hardware, software, and operating systems. As a remote computer technician, you work from home to provide support to users, troubleshoot issues, run diagnostics, and observe security features. You update software, repair any malfunctioning parts, install new programs, and complete additional IT duties. You listen to the customer’s issues and work to resolve them in a timely manner. Computer technicians are found in any industry that relies on technology and may also work on printers, terminals, and personal computers.

What are the key skills and qualifications needed to thrive as a Remote Computer Technician, and why are they important?

To thrive as a Remote Computer Technician, you need strong troubleshooting abilities, knowledge of computer hardware and software, and typically a relevant IT certification such as CompTIA A+ or equivalent experience. Familiarity with remote desktop tools, ticketing systems, and cybersecurity protocols is crucial for supporting users efficiently from a distance. Excellent communication, patience, and problem-solving skills help technicians effectively assist clients and explain complex issues in simple terms. These capabilities ensure timely, reliable technical support and high customer satisfaction in a remote work environment.

How does a Remote Computer Technician typically collaborate with on-site IT staff and end-users to resolve technical issues?

As a Remote Computer Technician, collaboration is often managed through a combination of remote desktop tools, ticketing systems, and regular communication channels such as email or instant messaging. Technicians work closely with on-site IT staff by providing guidance, escalating complex issues, and coordinating troubleshooting steps that require physical intervention. With end-users, clear communication is key; technicians must explain technical solutions in an accessible way and may follow up to ensure problems are fully resolved. This role requires strong interpersonal skills and adaptability, as each day may bring new challenges and team dynamics.

What is the difference between Remote Computer Technician vs Help Desk Technician?

AspectRemote Computer TechnicianHelp Desk Technician
CertificationsCompTIA A+, Network+CompTIA A+, Microsoft Certified
Work EnvironmentRemote, client sites, support centersHelp desk, call centers, remote support
Industry UsageIT support, technical servicesCustomer support, IT support
Common Search IntentRemote troubleshooting, technical repairCustomer assistance, issue resolution

Remote Computer Technicians and Help Desk Technicians both provide technical support, often requiring similar certifications like CompTIA A+. The main difference lies in their work environment and scope: Remote Computer Technicians typically handle more complex issues remotely and may work directly with clients or in support centers, while Help Desk Technicians often focus on initial customer contact and troubleshooting via phone or chat. Both roles are essential in IT support and frequently searched for by those seeking technical careers or support services.

More about Remote Computer Technician jobs
What are the most commonly searched types of Computer Technician jobs in Addison, IL? The most popular types of Computer Technician jobs in Addison, IL are:
What cities near Addison, IL are hiring for Remote Computer Technician jobs? Cities near Addison, IL with the most Remote Computer Technician job openings:
Remote Computer Technician jobs near you
Field Service Technician (Remote - US)

Field Service Technician (Remote - US)

Encore

Chicago, IL • Remote

Full-time

Medical, Dental, Life

Posted 13 days ago

Encore Global rating

6.5

Company rating: 6.5 out of 10

Based on 161 frontline employees who took The Breakroom Quiz

16th of 35 rated event venues

Job description

Title: Field Service Technician (Remote - US)

Department: Encore

Employment Type: Full-Time/Permanent

Location: US-based, ideally in Chicago or Dallas, with the ability to travel to the US and abroad

Who Are We?

Founded in 1944 by A.A. DeFehr in Winnipeg, Palliser has grown into one of North America's leading furniture manufacturers. We value our employees, clients, our communities, our natural environment and providing the best customer experience possible. At Palliser, we produce quality and demand excellence.

What Would You Do?

Palliser Furniture Ltd. is currently seeking an energetic and dedicated individual to fill the role of a Field Services Technician based in the United States to provide remote and on-site support for our customers across the U.S. The ideal candidate will have strong technical expertise, excellent customer service skills, and the ability to manage multiple tasks efficiently in a fast-paced environment.

The role will involve travelling to customer locations, assessing technical needs, and delivering tailored maintenance solutions.

The duties and responsibilities of this position would include:

  • Provide exceptional customer service in person, over the phone, and via email to address inquiries, resolve issues, and build strong relationships.
  • Collaborate with the sales and technical teams to ensure customer satisfaction and align services with company goals.
  • Manage service schedules, ensuring timely visits and efficient use of resources.
  • Conduct on-site assessments of customer installations to evaluate technical needs and identify maintenance requirements.
  • Collaborate with the sales and technical teams to ensure customer satisfaction and align services with company goals.
  • Manage service schedules, ensuring timely visits and efficient use of resources.
  • Conduct on-site assessments of customer installations to evaluate technical needs and identify maintenance requirements.
  • Perform technical audits on aging recliners and other furniture to assess performance, wear, and safety.
  • Prepare detailed reports on findings, including recommendations for improvement, cost estimates, and timelines.
  • Maintain a comprehensive understanding of Encore's products and services to effectively communicate value to customers.
  • Stay informed about industry trends and best practices to continuously improve service offerings.
  • Develop and present tailored maintenance project quotes and recommendations to customers.
  • Identify opportunities to upsell or cross-sell additional products and services to meet customer needs.

What Do You Bring?

  • Strong mechanical and technical aptitude with the ability to diagnose and solve issues effectively.
  • Excellent interpersonal and communication skills, with the ability to manage customer relationships professionally and empathetically.
  • Proven ability to work independently and manage time effectively in a fast-paced environment.
  • Proficiency in Microsoft Office Suite and familiarity with CRM systems.
  • Willingness and ability to travel extensively (50-70%).
  • Valid driver's license and passport.

Why Work with Us?

As Palliser grows, we recognize the importance of investing in our people, as well as the people who will bring us to the next level in the furniture industry.
Palliser is committed to fostering an inclusive environment where all employees and customers feel valued, respected, and supported. We are dedicated to creating a workforce that reflects the diversity of the communities in which we live, and an environment where every employee has the opportunity to excel.
We offer plenty of benefits to the people who made us what we are today

  • Employee Family Assistance Program
  • Comprehensive benefits package, including life, health, dental, disability
  • Potential RRSP Match Program
  • Employee Furniture Purchase Program
  • Professional Development Opportunities
  • Free Parking

What's Next?

Apply now and tell us why you'd make an excellent fit for this position.

What Encore Global employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom