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Remote Computer Support Specialist Jobs in Bolingbrook, IL

HB Travels

Customer Care Specialist - Remote

Joliet, IL · Remote

$17 - $22.25/hr

Basic computer proficiency * Reliable and self-motivated * Ability to learn new systems * Previous ... Ongoing Support: Access continued resources and education * People-Focused Environment: Spend your ...

HB Travels

Customer Care Specialist - Remote

Joliet, IL · Remote

$30K - $70K/yr

Basic computer proficiency * Reliable and self-motivated * Ability to learn new systems * Previous ... Ongoing Support: Access continued resources and education * People-Focused Environment: Spend your ...

C4 Technical Services

Be Seen First

Member Services Specialist - Remote

Chicago, IL · Remote

$18/hr

Strong computer proficiency with the ability to navigate multiple applications simultaneously ... We support contract, contract-to-hire, and permanent placement models -- allowing you to build the ...

YO AI Labs

Autodesk Fusion 360 Expert - Remote

Chicago, IL · On-site +1

$40 - $120/hr

Autodesk Fusion 360 Specialist Job Type: Contractor Location: Remote Job Overview We are seeking ... Support AI model development by delivering accurate CAD data and documenting engineering decisions.

WarrCloud

Warranty Specialist

Chicago, IL · Remote

Enjoy the freedom of a 100% Remote opportunity. * Receive a competitive salary and performance ... What Our Specialists Say "Every single person I interact with at WarrCloud treats me like a ...

WarrCloud

Warranty Specialist

Chicago, IL · Remote

Enjoy the freedom of a 100% Remote opportunity. * Receive a competitive salary and performance ... What Our Specialists Say "Every single person I interact with at WarrCloud treats me like a ...

YO AI Labs

Autodesk Inventor Expert - Remote

Chicago, IL · On-site +1

$30 - $120/hr

Autodesk Inventor Specialist Job Type: Contractor Location: Remote Job Overview We are seeking ... Develop fully parametric 3D CAD models of mechanical parts and assemblies using Autodesk Inventor ...

ForgeFit

Remote Customer Service Specialist

Chicago, IL · On-site +1

$17.50 - $23.25/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

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All JobsComputer Support Specialist JobsRemote Computer Support Specialist JobsRemote Computer Support Specialist Jobs in Bolingbrook, IL

Remote Computer Support Specialist information

See Bolingbrook, IL salary details

$15

$26

$41

How much do remote computer support specialist jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote computer support specialist in Bolingbrook, IL is $26.35, according to ZipRecruiter salary data. Most workers in this role earn between $21.15 and $29.47 per hour, depending on experience, location, and employer.

What is a remote computer support specialist?

A Remote Computer Support Specialist provides technical assistance to users experiencing computer or software issues from a remote location. They troubleshoot problems, guide users through solutions, and may install or configure software remotely. This role requires strong problem-solving skills, technical knowledge, and excellent communication to assist customers effectively.

What are the key skills and qualifications needed to thrive as a remote computer support specialist?

To thrive as a Remote Computer Support Specialist, you need strong troubleshooting skills, in-depth knowledge of computer systems, and a relevant technical background such as an associate degree or industry certifications. Familiarity with remote desktop tools, ticketing systems, and certifications like CompTIA A+, Microsoft Certified Professional (MCP), or similar are commonly expected. Excellent communication, patience, and problem-solving abilities are essential soft skills for clearly assisting users and managing technical issues remotely. These competencies are vital for quickly resolving user problems and maintaining smooth IT operations in a remote support environment.

What are some common challenges faced by remote computer support specialists and how are they addressed?

One common challenge for Remote Computer Support Specialists is diagnosing and resolving issues without being physically present, which can make troubleshooting more complex. Specialists often rely on clear communication, step-by-step instructions, and remote access tools to guide users and resolve technical problems efficiently. Collaboration with other IT team members through chat and ticketing systems is also crucial when escalating issues that require specialized expertise. Adapting to new systems or updates and staying organized in a fast-paced environment are ongoing parts of the job, but most employers support this with continuous training and knowledge-sharing. Addressing these challenges effectively is key to delivering high-quality support and maintaining user satisfaction.

What are the most commonly searched types of Computer Support Specialist jobs in Bolingbrook, IL?

The most popular types of Computer Support Specialist jobs in Bolingbrook, IL are:

What are popular job titles related to Remote Computer Support Specialist jobs in Bolingbrook, IL?

For Remote Computer Support Specialist jobs in Bolingbrook, IL, the most frequently searched job titles are:

What job categories do people searching Remote Computer Support Specialist jobs in Bolingbrook, IL look for?

The top searched job categories for Remote Computer Support Specialist jobs in Bolingbrook, IL are:

What cities near Bolingbrook, IL are hiring for Remote Computer Support Specialist jobs?

Cities near Bolingbrook, IL with the most Remote Computer Support Specialist job openings:

Remote Computer Support Specialist jobs near you
Infographic showing various Remote Computer Support Specialist job openings in Bolingbrook, IL as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $54,799 per year, or $26.3 per hour.

Technical IT Support Specialist - Chicago, IL

Buckeye Mountain

Chicago, IL • Remote

Full-time

Re-posted 8 days ago

Job description

The Role

We are looking for a technically minded IT support professional who can bridge the gap between end-user helpdesk and senior engineering. You are not a traditional help desk — you understand systems well enough to triage a network issue, interpret a monitoring alert, and know whether to resolve it yourself or get the right engineer involved. You will own monitoring across our network, cloud, and NaaS environments, serve as the first-level escalation for technical issues, and support endpoint and device management operations. When something is wrong somewhere in our environment, you will often be the first to know.

What You'll Own

Monitoring & Observability

• Monitor network, cloud, and NaaS environments using observability and alerting platforms — Splunk, cloud monitoring consoles, and remote management tools

• Own NaaS site monitoring — track link health, power telemetry, and connectivity status for all active remote sites

• Respond to and triage monitoring alerts; resolve within your scope or escalate with full context to the appropriate engineer

• Manage NaaS firmware and configuration changes for live sites in coordination with the Field Engineering team

Technical First-Level Support

• Serve as the first technical escalation point for issues routed up from the helpdesk — network connectivity, application access, system performance

• Perform first-level network troubleshooting — diagnosing issues before escalating to the Senior Network Engineer

• Own the technical ticket queue for infrastructure-adjacent issues, ensuring nothing sits unrouted

• Contribute to SLA compliance by maintaining response time discipline and clear ticket documentation

Endpoint & Device Support

• Assist the Identity & Endpoint Systems Administrator with device enrollment (Intune, Apple Business Manager), compliance policy deployment, and device imaging

• Support OS patching cycles for Windows and Linux systems under direction of the Systems & Application Engineer

• Contribute to knowledge base and troubleshooting documentation for recurring issues

What We're Looking For

Required

• 3+ years in an IT support, NOC, or junior systems administration role

• Working knowledge of networking concepts — TCP/IP, DNS, VLANs, subnetting, basic firewall behavior

• Experience with monitoring and alerting platforms — Splunk, PRTG, Datadog, Zabbix, or equivalent

• Familiarity with Microsoft Intune or another MDM platform for device enrollment and policy deployment

• Experience supporting Windows environments at a systems level — not just end-user troubleshooting

• Strong communication skills — ability to escalate clearly, document concisely, and keep stakeholders informed during incidents

• Experience with a ticketing platform (Jira Service Management preferred)

Preferred

• Experience monitoring or supporting remote or field-deployed network infrastructure

• NaaS, managed connectivity, ISP, or telecom support background

• Splunk experience — dashboards, searches, alert configuration

• Basic scripting ability — PowerShell or Python for automation or log parsing

• Linux command-line proficiency at a support level

Details

• Location: Remote — must be available during core US business hours

• Travel: Minimal

• Employment type: Full-time