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Remote Computer Support Specialist Jobs in Washington

SAIC

Acquisition Support Specialist

Chantilly, VA · Remote

$160K - $200K/yr

None Potential for Remote Work: ORA_ON_SITE Description SAIC is seeking an experienced Acquisition Specialist to support the establishment of a large-scale infrastructure for Artificial Intelligence ...

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How much do remote computer support specialist jobs pay per hour?

As of Sep 5, 2026, the average hourly pay for remote computer support specialist in Washington is $30.18, according to ZipRecruiter salary data. Most workers in this role earn between $24.23 and $33.75 per hour, depending on experience, location, and employer.

What is a remote computer support specialist?

A Remote Computer Support Specialist provides technical assistance to users experiencing computer or software issues from a remote location. They troubleshoot problems, guide users through solutions, and may install or configure software remotely. This role requires strong problem-solving skills, technical knowledge, and excellent communication to assist customers effectively.

What are the key skills and qualifications needed to thrive as a remote computer support specialist?

To thrive as a Remote Computer Support Specialist, you need strong troubleshooting skills, in-depth knowledge of computer systems, and a relevant technical background such as an associate degree or industry certifications. Familiarity with remote desktop tools, ticketing systems, and certifications like CompTIA A+, Microsoft Certified Professional (MCP), or similar are commonly expected. Excellent communication, patience, and problem-solving abilities are essential soft skills for clearly assisting users and managing technical issues remotely. These competencies are vital for quickly resolving user problems and maintaining smooth IT operations in a remote support environment.

What are some common challenges faced by remote computer support specialists and how are they addressed?

One common challenge for Remote Computer Support Specialists is diagnosing and resolving issues without being physically present, which can make troubleshooting more complex. Specialists often rely on clear communication, step-by-step instructions, and remote access tools to guide users and resolve technical problems efficiently. Collaboration with other IT team members through chat and ticketing systems is also crucial when escalating issues that require specialized expertise. Adapting to new systems or updates and staying organized in a fast-paced environment are ongoing parts of the job, but most employers support this with continuous training and knowledge-sharing. Addressing these challenges effectively is key to delivering high-quality support and maintaining user satisfaction.

What are the most commonly searched types of Computer Support Specialist jobs in Washington?

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Remote Computer Support Specialist jobs near you
Infographic showing various Remote Computer Support Specialist job openings in Washington as of August 2026, with employment types broken down into 60% Full Time, 27% Part Time, and 13% Contract. Highlights an 100% Remote job distribution, with an average salary of $62,765 per year, or $30.2 per hour.

Acquisition Support Specialist

SAIC

Chantilly, VA • Remote

$160K - $200K/yr

Full-time

Posted 10 days ago

SAIC rating

7.6

Company rating: 7.6 out of 10

Based on 81 frontline employees who took The Breakroom Quiz

103rd of 226 rated it services

Job description

Job ID: 2615877

Location: Chantilly, VA, US

Date Posted: 2026-08-26

Category: Engineering and Sciences

Subcategory: Systems Engineer

Schedule: Full-Time

Shift: Day Job

Travel: Yes - 10% of the time

Minimum Clearance Required: TS.SCI_wPoly

Clearance Level Must Be Able to Obtain: None

Potential for Remote Work: ORA_ON_SITE


Description

SAIC is seeking an experienced Acquisition Specialist to support the establishment of a large-scale infrastructure for Artificial Intelligence (AI) Research & Development (R&D). The program operates under an awarded IDIQ contract with multiple task orders and separate contract mechanisms for network connectivity, data management, and experimentation support. 

Responsibilities include but are not limited to: 

  • Trusted Acquisition Advisor to Government and Program staff 
  • Support ongoing task order development, evaluation, and award for follow-on capabilities
  • Monitor contractor performance against SOW/PWS requirements and aggressive delivery milestones
  • Track deliverables against Contract Data Requirements List (CDRL) including Project Management Plan and design reviews
  • Support COTR and CLIN managers with technical evaluation of contractor submissions 
  • Coordinate across multiple contract mechanisms (IDIQ, network connectivity, data management, experimentation support)
  • Support preparation of contract modification packages as program requirements mature
  • Coordinate with financial teams on obligation tracking, expenditure monitoring, and accounting treatment across contract ceiling
  • Prepare acquisition status briefs and risk assessments for leadership
  • Maintain contract documentation and lessons learned

Qualifications

Required Experience:

  • Active TS SCI w/Polygraph
  • Bachelors and nine (9) years or more experience; Masters and seven (7) years or more experience ; PhD or JD and four (4) years or more experience.
  • Strong acquisition support experience of 5+ years (DoD/IC experience preferred)
  • Excellent working knowledge of FAR, DFARS, Contract types and acquisition processes, tools 
  • IDIQ/task order contract management and modification processes
  • Contractor performance monitoring and assessment
  • SOW/PWS analysis and modification development
  • CDRL management and deliverable tracking
  • Contract closeout and transition planning
  • COTR support and technical evaluation
  • Expertise and experience with the IC acquisition cycle, acquisition documentation and budgetary processes 
  • Excellent interpersonal skills and strong briefing and writing skills 

Target salary range: $160,001 - $200,000. The estimate displayed represents the typical salary range for this position based on experience and other factors.

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