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Remote Computer Support Specialist Jobs in Massachusetts

parcelLab

Technical Support Specialist

Boston, MA · On-site +1

Remote-friendly culture with flexible work environment * Collaborative, inclusive, and ambitious culture Department Customer Success Role Customer Support Specialist Locations US hub & remote Remote ...

Planet Fitness

Member Support Specialist

Boston, MA · On-site +1

Overview The Member Support Specialist will serve as the primary point of contact for our members, owning the end-to-end member experience by providing personalized support, resolving complex account ...

NFP Corp

Support Specialist, COBRA & Direct Billing

Agawam, MA · On-site +1

$19.25 - $26/hr

This is a full-time opportunity open to a remote ET schedule M-F (8:30 AM-5:00 PM) Job Summary: The COBRA Specialist supports and services COBRA & Direct Billing participants, as well as clients and ...

NFP Corp

Support Specialist, COBRA & Direct Billing

Agawam, MA · Remote

$19.25 - $26/hr

This is a full-time opportunity open to a remote ET schedule M-F (8:30 AM-5:00 PM) Job Summary: The COBRA Specialist supports and services COBRA & Direct Billing participants, as well as clients and ...

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Remote Computer Support Specialist information

See Massachusetts salary details

$17

$29

$45

How much do remote computer support specialist jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for remote computer support specialist in Massachusetts is $29.10, according to ZipRecruiter salary data. Most workers in this role earn between $23.37 and $32.55 per hour, depending on experience, location, and employer.

What is a remote computer support specialist?

A Remote Computer Support Specialist provides technical assistance to users experiencing computer or software issues from a remote location. They troubleshoot problems, guide users through solutions, and may install or configure software remotely. This role requires strong problem-solving skills, technical knowledge, and excellent communication to assist customers effectively.

What are some common challenges faced by remote computer support specialists and how are they addressed?

One common challenge for Remote Computer Support Specialists is diagnosing and resolving issues without being physically present, which can make troubleshooting more complex. Specialists often rely on clear communication, step-by-step instructions, and remote access tools to guide users and resolve technical problems efficiently. Collaboration with other IT team members through chat and ticketing systems is also crucial when escalating issues that require specialized expertise. Adapting to new systems or updates and staying organized in a fast-paced environment are ongoing parts of the job, but most employers support this with continuous training and knowledge-sharing. Addressing these challenges effectively is key to delivering high-quality support and maintaining user satisfaction.

What are the key skills and qualifications needed to thrive as a remote computer support specialist?

To thrive as a Remote Computer Support Specialist, you need strong troubleshooting skills, in-depth knowledge of computer systems, and a relevant technical background such as an associate degree or industry certifications. Familiarity with remote desktop tools, ticketing systems, and certifications like CompTIA A+, Microsoft Certified Professional (MCP), or similar are commonly expected. Excellent communication, patience, and problem-solving abilities are essential soft skills for clearly assisting users and managing technical issues remotely. These competencies are vital for quickly resolving user problems and maintaining smooth IT operations in a remote support environment.

What are the most commonly searched types of Computer Support Specialist jobs in Massachusetts? The most popular types of Computer Support Specialist jobs in Massachusetts are:
What are popular job titles related to Remote Computer Support Specialist jobs in Massachusetts? For Remote Computer Support Specialist jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Remote Computer Support Specialist jobs in Massachusetts look for? The top searched job categories for Remote Computer Support Specialist jobs in Massachusetts are:
What cities in Massachusetts are hiring for Remote Computer Support Specialist jobs? Cities in Massachusetts with the most Remote Computer Support Specialist job openings:
Remote Computer Support Specialist jobs near you
Infographic showing various Remote Computer Support Specialist job openings in Massachusetts as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $60,522 per year, or $29.1 per hour.

Remote Travel Support Specialist

Allergy Aware Adventures

Boston, MA • Remote

Contractor

This job post has expired today. Applications are no longer accepted.

Job description

Remote Travel Support Specialist (Flexible Schedule)

We're looking for organized, detail-oriented individuals who enjoy helping others and are interested in coordinating travel experiences from home.

This is a fully remote, independent contractor opportunity with flexible scheduling. Whether you're looking for additional income or a long-term career change, full training and mentorship are provided.

Responsibilities
  • Coordinate travel reservations
  • Research destinations and vacation options
  • Organize client itineraries
  • Communicate with suppliers
  • Assist clients before and after travel
  • Maintain accurate booking records
  • Stay current on travel promotions
Qualifications
  • Strong communication skills
  • Organized and detail oriented
  • Comfortable using computers
  • Self-motivated
  • Customer service experience is helpful but not required
What We Offer
  • Flexible schedule
  • Remote work
  • Training provided
  • Mentorship
  • Travel discounts
  • Commission-based income with uncapped earning potential