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Remote Computer Support Specialist Jobs in Florida

Firstsource

Customer Service Representative

Palm Bay, FL · Remote

$13.75 - $18.50/hr

Remote Customer Service Representative - Must live in Palm Bay, Florida Provide customer support to ... For product or service-related issues, will move customer to appropriate Product Support Specialist.

Stanley Black & Decker

Trade Sales Specialist - Miami, FL

Miami, FL · On-site +1

$84K - $135K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Trades Specialist, Miami, FL- Remote/Field Based Come build your career. It takes great people to ... in support of your well-being. * Discounts on Stanley Black & Decker tools and other partner ...

Firstsource

Customer Service Representative

Palm Bay, FL · Remote

$13.75 - $18.50/hr

Remote Customer Service Representative - Must Live in Palm Bay, Florida Provide customer support to ... For product or service-related issues, will move customer to appropriate Product Support Specialist.

ForgeFit

Remote Customer Service Specialist

Saint Petersburg, FL · On-site +1

$16 - $21.25/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Comfortable using CRM or support tools * A positive attitude and genuine desire to help others

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Remote Computer Support Specialist information

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How much do remote computer support specialist jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for remote computer support specialist in Florida is $19.91, according to ZipRecruiter salary data. Most workers in this role earn between $16.01 and $22.26 per hour, depending on experience, location, and employer.

What is a remote computer support specialist?

A Remote Computer Support Specialist provides technical assistance to users experiencing computer or software issues from a remote location. They troubleshoot problems, guide users through solutions, and may install or configure software remotely. This role requires strong problem-solving skills, technical knowledge, and excellent communication to assist customers effectively.

What are some common challenges faced by remote computer support specialists and how are they addressed?

One common challenge for Remote Computer Support Specialists is diagnosing and resolving issues without being physically present, which can make troubleshooting more complex. Specialists often rely on clear communication, step-by-step instructions, and remote access tools to guide users and resolve technical problems efficiently. Collaboration with other IT team members through chat and ticketing systems is also crucial when escalating issues that require specialized expertise. Adapting to new systems or updates and staying organized in a fast-paced environment are ongoing parts of the job, but most employers support this with continuous training and knowledge-sharing. Addressing these challenges effectively is key to delivering high-quality support and maintaining user satisfaction.

What are the key skills and qualifications needed to thrive as a remote computer support specialist?

To thrive as a Remote Computer Support Specialist, you need strong troubleshooting skills, in-depth knowledge of computer systems, and a relevant technical background such as an associate degree or industry certifications. Familiarity with remote desktop tools, ticketing systems, and certifications like CompTIA A+, Microsoft Certified Professional (MCP), or similar are commonly expected. Excellent communication, patience, and problem-solving abilities are essential soft skills for clearly assisting users and managing technical issues remotely. These competencies are vital for quickly resolving user problems and maintaining smooth IT operations in a remote support environment.

What are the most commonly searched types of Computer Support Specialist jobs in Florida? The most popular types of Computer Support Specialist jobs in Florida are:
What are popular job titles related to Remote Computer Support Specialist jobs in Florida? For Remote Computer Support Specialist jobs in Florida, the most frequently searched job titles are:
What job categories do people searching Remote Computer Support Specialist jobs in Florida look for? The top searched job categories for Remote Computer Support Specialist jobs in Florida are:
What cities in Florida are hiring for Remote Computer Support Specialist jobs? Cities in Florida with the most Remote Computer Support Specialist job openings:
Remote Computer Support Specialist jobs near you
Infographic showing various Remote Computer Support Specialist job openings in Florida as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $41,413 per year, or $19.9 per hour.

Member Service Support Specialist

NationsBenefits

Plantation, FL • On-site, Remote

Full-time

Medical

Posted 9 days ago

NationsBenefits rating

6.6

Company rating: 6.6 out of 10

Based on 16 frontline employees who took The Breakroom Quiz

314th of 491 rated business services

Job description

NationsBenefits is recognized as one of the fastest-growing companies in America and a Healthcare Fintech provider of supplemental benefits, flex cards, and member engagement solutions. We partner with managed care organizations to provide innovative healthcare solutions that drive growth, improve outcomes, reduce costs, and bring value to their members.
Through our comprehensive suite of innovative supplemental benefits, fintech payment platforms, and member engagement solutions, we help health plans deliver high-quality benefits to their members that address the social determinants of health and improve member health outcomes and satisfaction.
Our compliance-focused infrastructure, proprietary technology systems, and premier service delivery model allow our health plan partners to deliver high-quality, value-based care to millions of members.
We offer a fulfilling work environment that attracts top talent and encourages all associates to contribute to delivering premier service to internal and external customers alike. Our goal is to transform the healthcare industry for the better! We provide career advancement opportunities from within the organization across multiple locations in the US, South America, and India.Purpose
The Member Services Representative is responsible for handling routine member and provider inquiries regarding benefits, claims, eligibility, and general health plan information. This role requires a working knowledge of health plan systems, products, policies, procedures, and departmental functions to effectively assist members and providers while delivering excellent customer service.
Essential Functions
• Answer inbound calls from members and providers regarding health plan benefits, claims, eligibility, and general inquiries.
• Research, locate, and provide accurate information while ensuring a positive customer experience.
• Resolve member service issues by identifying concerns, researching solutions, implementing appropriate resolutions, and escalating complex issues when necessary.
• Review and analyze claims to identify key elements and processing requirements based on diagnosis codes, procedures, provider information, medical policies, contracts, and established polices and procedures.
• Educate members and providers on benefits, coverage, and health plan processes.
• Identify members who may benefit from care management or managed care interventions and collaborate with clinical staff to facilitate appropriate services.
• Document all interactions accurately and thoroughly in accordance with company policies and regulatory requirements.
• Maintain compliance with HIPAA and all applicable healthcare regulations.
• Meet productivity, quality, attendance, and customer satisfaction standards.
Knowledge, Skills, and Abilities
• Strong computer and data entry skills.
• Previous call center or customer service experience preferred.
• Working knowledge of Medicare and Medicaid programs preferred.
• Excellent verbal and written communication skills.
• Strong problem-solving and critical-thinking abilities.
• Ability to multitask and navigate multiple systems simultaneously.
• Attention to detail and commitment to accuracy.
• Ability to work independently and as part of a team.
• Professional demeanor with a strong focus on customer satisfaction.
Education and Experience
• High School Diploma or GED required.
• Minimum of one (1) year of customer service or call center experience preferred.
• Healthcare, insurance, Medicare, or Medicaid experience preferred.

What NationsBenefits employees say

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