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Remote Computer Repair Jobs in Decatur, GA (NOW HIRING)

Afni, Inc.

Remote Customer Service Representative

Atlanta, GA · On-site +1

$15.50 - $21/hr

Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular) * 25Mbps Download/10Mbps Upload * Ping Rate - Less than 100 ms

Taylortravelsco

Customer service representative

Atlanta, GA · Remote

$15.50 - $21/hr

Remote Travel Specialist As a Remote Travel Specialist, you will be an essential part of our team, guiding clients through every stage of their journey--from the moment they plan their trip to their ...

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AssuranceAmerica

Customer Experience Representative

Atlanta, GA · On-site +1

$15.50 - $21/hr

Nebraska is fully remote. All arrangements are subject to business needs. About the Role * Serve as ... Prolonged periods sitting at a desk and working on a computer. * Must be able to lift 15 pounds at ...

Assuranceamerica

Customer Experience Representative

Atlanta, GA · On-site +1

$15.50 - $21/hr

Nebraska is fully remote. All arrangements are subject to business needs. About the ROLE Each day ... Prolonged periods sitting at a desk and working on a computer. * Must be able to lift 15 pounds at ...

Assuranceamerica

Customer Experience Representative

Atlanta, GA · On-site +1

$15.50 - $21/hr

Nebraska is fully remote. All arrangements are subject to business needs. About the ROLE Each day ... Prolonged periods sitting at a desk and working on a computer. * Must be able to lift 15 pounds at ...

AssuranceAmerica

Customer Experience Representative

Atlanta, GA · On-site +1

$15.50 - $21/hr

Nebraska is fully remote. All arrangements are subject to business needs. About the Role Each day ... Prolonged periods sitting at a desk and working on a computer. * Must be able to lift 15 pounds at ...

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Remote Computer Repair information

See Decatur, GA salary details

$12

$19

$29

How much do remote computer repair jobs pay per hour?

As of May 30, 2026, the average hourly pay for remote computer repair in Decatur, GA is $19.45, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $21.35 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Computer Repair Technician, and why are they important?

To thrive as a Remote Computer Repair Technician, you need strong troubleshooting skills, knowledge of computer hardware and software, and often a relevant certification such as CompTIA A+. Familiarity with remote desktop tools, ticketing systems, and antivirus software is typically required. Excellent communication, patience, and problem-solving abilities help build trust and guide clients through technical issues remotely. These skills ensure efficient diagnosis and resolution of computer problems, leading to high customer satisfaction and reliable technical support.

What are some common challenges faced by remote computer repair technicians, and how can they be managed effectively?

Remote computer repair technicians often encounter challenges such as diagnosing hardware issues without physical access, guiding clients with varying technical skills, and managing multiple support requests simultaneously. To address these, technicians rely on clear communication, robust remote diagnostic tools, and well-documented troubleshooting procedures. Building patience and empathy when explaining steps to clients is crucial, as is staying organized to prioritize tasks and follow up on unresolved issues.

What is remote computer repair?

Remote computer repair is a service where a technician accesses a customer's computer over the internet to diagnose and fix software-related issues without needing to be physically present. This is accomplished by using secure remote access software, allowing the technician to control the computer as if they were sitting in front of it. Remote computer repair is commonly used for troubleshooting, virus removal, software installation, and general system maintenance. It saves time and is convenient for both the user and the technician, but it usually cannot address hardware problems that require physical intervention.

What is the difference between Remote Computer Repair vs Computer Support Specialist?

AspectRemote Computer RepairComputer Support Specialist
CredentialsCertifications like CompTIA A+, Network+Certifications like CompTIA A+, Microsoft Certified
Work EnvironmentRemote, online troubleshootingOffice or remote, customer support
Industry UsageIT services, tech support companiesIT departments, tech support roles
Search IntentFixing hardware/software issues remotelyAssisting users with technical problems

Remote Computer Repair focuses on diagnosing and fixing hardware or software issues remotely, often via remote access tools. Computer Support Specialists provide broader technical assistance, including troubleshooting, user support, and system setup, often in person or via phone. While both roles require similar certifications and work in the IT industry, Remote Computer Repair is more specialized in remote diagnostics, whereas Computer Support Specialists handle a wider range of user support tasks.

What are popular job titles related to Remote Computer Repair jobs in Decatur, GA? For Remote Computer Repair jobs in Decatur, GA, the most frequently searched job titles are:
What job categories do people searching Remote Computer Repair jobs in Decatur, GA look for? The top searched job categories for Remote Computer Repair jobs in Decatur, GA are:
What cities near Decatur, GA are hiring for Remote Computer Repair jobs? Cities near Decatur, GA with the most Remote Computer Repair job openings:
Remote Computer Repair jobs near you
Issue Resolution Coord II

Issue Resolution Coord II

Crawford and Company

Peachtree Corners, GA • Remote

Full-time

Posted 8 days ago

Job description

Ready to Take the Lead on Complex Issue Resolution?
Be the Expert Who Drives Solutions and Clarity!
Join Us as Issue Resolution Coordinator II - Hybrid/Onsite Role | Jacksonville, FL

What's in it for you?
Lead Investigations: Analyze reported issues, gather facts, and document findings to drive informed resolutions.
Own Complex Cases: Manage high-value, complex assignments involving liability, contracts, and potential litigation.
Be the Trusted Advisor: Collaborate with clients, contractors, adjusters, and insureds to recommend effective action plans and outcomes.
Make Data-Driven Decisions: Review estimates, reports, and compliance requirements to ensure accurate and fair resolutions.

At Crawford, every claim represents a person and a community we help restore. As an Issue Resolution Coordinator II, your analytical expertise, attention to detail, insurance knowledge, and communication skills will play a vital role in resolving complex issues and maintaining strong partnerships.

This is your chance to be part of the One Crawford family-where your expertise drives meaningful impact.

Ready to take ownership of complex challenges and deliver solutions that matter? Apply today and help us restore lives!

Performs more complex investigation and resolution of workmanship warranty, liability damage and performance related matters involving network contractors.

Why Crawford?
Because a claim is more than a number - it's a person, a child, a friend. It's anyone who looks to Crawford on their worst days. And by helping to restore their lives, we are helping to restore our community - one claim at a time.
At Crawford, employees are empowered to grow, emboldened to act and inspired to innovate. Our industry-leading team pioneers new solutions for the industries and customers we serve. We're looking for the next generation of leaders to take this journey with us.
We hail from more than 70 countries and speak dozens of languages, reflecting the global fabric of the audience we serve. Though our reach is vast, we proudly operate as One Crawford: united in purpose, vision and values. Learn more at www.crawco.com.
When you accept a job with Crawford, you become a part of the One Crawford family.
Our total compensation plans provide each of our employees with far more than just a great salary
  • Pay and incentive plans that recognize performance excellence
  • Benefit programs that empower financial, physical, and mental wellness
  • Training programs that promote continuous learning and career progression while enhancing job performance
  • Sustainability programs that give back to the communities in which we live and work
  • A culture of respect, collaboration, entrepreneurial spirit and inclusion
Crawford & Company participates in E-Verify and is an Equal Opportunity Employer. M/F/D/V Crawford & Company is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Crawford via-email, the Internet or in any form and/or method without a valid written Statement of Work in place for this position from Crawford HR/Recruitment will be deemed the sole property of Crawford. No fee will be paid in the event the candidate is hired by Crawford as a result of the referral or through other means.
  • Bachelor's degree in business administration, management, construction or related discipline equivalent combination of education and work experience is required.
  • 2-4 years of relevant work experience in a customer service environment is required.
  • Multi line adjusting experience with emphasis on property/liability, familiarity with residential and commercial construction, restoration means and methods.
  • Ability to analyze and interpret contract terms and conditions
  • Understanding of insurance terms, principles, concepts and practices
  • Highly proficient and advanced computer skills
  • Excellent attention to detail and organizational skills
  • Good time management abilities
  • Strong analytical and problem solving ability
  • Excellent written, verbal and oral communication skills
  • Good interpersonal skills
  • Good negotiation skills

#LI-EC1 
#LI-Remote

  • Monitors inbound assignment activity for system entry and client acknowledgement.
  • Monitors inbound assignment activity for system entry and client acknowledgement.
  • Initiates the investigation of facts relating to reported issues and records findings in internal web based systems.
  • Reviews ,analyzes and interprets contractual obligations of contractors and client partners to determine best course of disposition
  • Builds and maintains relationships with client adjuster, contractor and insured/homeowner (verbal and written) where necessary to determine and recommend resolution action plan and conclusion of reported issue.
  • Reviews, analyzes and makes recommendations of contractor repair estimates of record for determination and confirmation of scope, pricing and other factors relative to the reported issue.
  • Reviews and analyzes independent reporting to include Adjuster, engineer, environmental or product testing.
  • Monitors time frames of pending complex issues and provides status update reports to client and management as required
  • Researches federal, state and local jurisdictional requirements relating to building code and compliance
  • Initiates and handles formal notification to contractor insurance carrier and/or agent for matters requiring insurance policy intervention and coverage determination
  • Maintains assignments involving a higher level of complexity, such as the overall value of damages, complex liability situations or potential litigation.
  • Understands and comprehends multiple network programs, guidelines and requirements.
  • Demonstrates and maintains an advanced knowledge of XactAnalysis and Xactimate.
  • Maintains communication with District Managers or other departments of specific contractor issues when necessary.
  • Upholds and projects the image of the Company.
  • Upholds the Crawford Code of Business Conduct at all times.
  • Participates in special projects or other assignments as directed.

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