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Remote Computer Repair Jobs in Decatur, GA (NOW HIRING)

Pleio

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Customer Service Representative (GoodStarter Remote)

Atlanta, GA · Remote

$16.50 - $22.25/hr

Laptop, Chromebook, or desktop computer running Windows 10 or higher (Macs, Netbooks, Tablets, and ... Remote Company Description Pleio is the leader in helping patients overcome the emotional barriers ...

Spelman College

Floor Technician

Atlanta, GA · Remote

$15.25 - $18.75/hr

Report items that need repair (doors, door checks, furniture lights, faucets, etc. ); * Sweep or ... Basic computer software skills using Microsoft Office Suite (Word and Excel) are preferred. These ...

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All JobsComputer Repair JobsRemote Computer Repair JobsRemote Computer Repair Jobs in Decatur, GA

Remote Computer Repair information

See Decatur, GA salary details

$12

$19

$29

How much do remote computer repair jobs pay per hour?

As of Aug 24, 2026, the average hourly pay for remote computer repair in Decatur, GA is $19.45, according to ZipRecruiter salary data. Most workers in this role earn between $15.96 and $21.35 per hour, depending on experience, location, and employer.

What is remote computer repair?

Remote computer repair is a service where a technician accesses a customer's computer over the internet to diagnose and fix software-related issues without needing to be physically present. This is accomplished by using secure remote access software, allowing the technician to control the computer as if they were sitting in front of it. Remote computer repair is commonly used for troubleshooting, virus removal, software installation, and general system maintenance. It saves time and is convenient for both the user and the technician, but it usually cannot address hardware problems that require physical intervention.

What are the key skills and qualifications needed to thrive as a remote computer repair technician?

To thrive as a Remote Computer Repair Technician, you need strong troubleshooting skills, knowledge of computer hardware and software, and often a relevant certification such as CompTIA A+. Familiarity with remote desktop tools, ticketing systems, and antivirus software is typically required. Excellent communication, patience, and problem-solving abilities help build trust and guide clients through technical issues remotely. These skills ensure efficient diagnosis and resolution of computer problems, leading to high customer satisfaction and reliable technical support.

What are some common challenges faced by remote computer repair technicians, and how can they be managed effectively?

Remote computer repair technicians often encounter challenges such as diagnosing hardware issues without physical access, guiding clients with varying technical skills, and managing multiple support requests simultaneously. To address these, technicians rely on clear communication, robust remote diagnostic tools, and well-documented troubleshooting procedures. Building patience and empathy when explaining steps to clients is crucial, as is staying organized to prioritize tasks and follow up on unresolved issues.

What is the difference between Remote Computer Repair vs Computer Support Specialist?

AspectRemote Computer RepairComputer Support Specialist
CredentialsCertifications like CompTIA A+, Network+Certifications like CompTIA A+, Microsoft Certified
Work EnvironmentRemote, online troubleshootingOffice or remote, customer support
Industry UsageIT services, tech support companiesIT departments, tech support roles
Search IntentFixing hardware/software issues remotelyAssisting users with technical problems

Remote Computer Repair focuses on diagnosing and fixing hardware or software issues remotely, often via remote access tools. Computer Support Specialists provide broader technical assistance, including troubleshooting, user support, and system setup, often in person or via phone. While both roles require similar certifications and work in the IT industry, Remote Computer Repair is more specialized in remote diagnostics, whereas Computer Support Specialists handle a wider range of user support tasks.

What are popular job titles related to Remote Computer Repair jobs in Decatur, GA?

For Remote Computer Repair jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Remote Computer Repair jobs in Decatur, GA look for?

The top searched job categories for Remote Computer Repair jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Remote Computer Repair jobs?

Cities near Decatur, GA with the most Remote Computer Repair job openings:

Remote Computer Repair jobs near you

Remote Claims Associate (Roofing / Property Claims) - Standby CAT Roster

Hancock Claims Consultants Technicians

Alpharetta, GA • Remote

$23/hr

Contractor

Posted 4 days ago

Job description

Position Summary
The Claims Associate supports the day-to-day handling of residential and commercial property claims by coordinating inspections, dispatching assignments, communicating with inspectors, vendors, and carriers, and ensuring claims move efficiently through the process. This role is ideal for someone who thrives in a fast-paced environment, can multitask effectively, and enjoys providing excellent customer service while working remotely.
 
Schedule
Schedule varies based on catastrophe (CAT) activity and business needs.
  • During active CAT events, shifts may fall anywhere between 7:00 AM and 10:00 PM (local time), seven days a week, based on your availability.
  • Expected workload: Approximately 10–15 claims per hour during CAT events.
 
Responsibilities
  • Receive and dispatch new inspection assignments.
  • Assist with claim intake and enter assignments into the dispatch system.
  • Schedule inspections with policyholders.
  • Coordinate with field inspectors, vendors, and internal teams.
  • Maintain accurate claim notes and documentation.
  • Communicate with adjusters, inspectors, and other stakeholders to resolve issues that may delay claim dispatch or completion.
  • Ensure claims are handled accurately and efficiently while meeting service level expectations.
  • Provide professional, empathetic customer service when communicating with policyholders and business partners.
 
Qualifications
  • 1–3 years of experience in insurance, roofing, construction, estimating, claims, dispatching, or a customer-facing service role.
  • Strong communication and organizational skills.
  • Detail-oriented with the ability to prioritize and manage multiple tasks.
  • Comfortable working in multiple software systems simultaneously.
  • Strong computer skills, including Microsoft Office (Outlook, Excel, Teams).
  • Ability to work independently in a remote environment.
 
Preferred Skills
  • Understanding of property insurance claim workflows.
  • Basic knowledge of residential roofing and construction terminology.
  • Ability to read repair estimates.
  • Excellent time management and problem-solving skills.
  • Customer-focused with a professional and empathetic communication style.
  • Ability to adapt quickly in a fast-paced CAT environment.
  • Experience with Xactimate, XactAnalysis, Symbility, Guidewire, CRM, or dispatching software is preferred.
 
Equipment
Reliable internet connection and a Windows (Microsoft) laptop or desktop computer.

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