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Customer Experience Consultant Remote Jobs in Decatur, GA

Nexora Talent

Remote- Customer Experience Service

Atlanta, GA · Remote

$15.50 - $21/hr

Customer Experience Service (Remote) We are seeking a detail-oriented Customer Experience Service to support clients throughout their journey. In this role, you will assist with coordinating client ...

YO AI Labs

Management Consultant - Remote

Atlanta, GA · Remote

$245 - $280/hr

Remote About the Role We are looking for experienced management consultants to support AI training and evaluation projects. You'll apply structured problem-solving, business analysis, and consulting ...

Metasys

HP CSA Consultant (remote)

Atlanta, GA · Remote

CSA, OO, HPSA leveraged infrastructure design and rollout for large clients Experience with ... HP CSA Consultant Location: Atlanta, GA (Remote) Job Status: Contract Start Date: ASAP Mode of ...

Sidram Technologies

SAP WM/MM Consultant

Atlanta, GA · Remote

$64.50 - $88/hr

SAP WM/MM Consultant(Remote) Location: Remote + ET/CT/MST/PST (Role is remote, but ET is typical ... experience IDEAL CANDIDATE PROFILE An experienced SAP Consultant with 9-12 years of hands-on ...

Assuranceamerica

Customer Experience Representative

Atlanta, GA · On-site +1

$15.50 - $21/hr

Nebraska is fully remote. All arrangements are subject to business needs. About the ROLE Each day at AssuranceAmerica is different, but as a Customer Experience Representative, you will: * Serve as a ...

Assuranceamerica

Customer Experience Representative

Atlanta, GA · On-site +1

$15.50 - $21/hr

Nebraska is fully remote. All arrangements are subject to business needs. About the ROLE Each day at AssuranceAmerica is different, but as a Customer Experience Representative, you will: * Serve as a ...

HMG Careers

Sales Consultant Remote

Doraville, GA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Consultant Remote

North Decatur, GA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Consultant Remote

Norcross, GA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Consultant Remote

Mableton, GA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Consultant Remote

Atlanta, GA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Consultant Remote

Hapeville, GA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Consultant Remote

Alpharetta, GA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Consultant Remote

Dunwoody, GA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Consultant Remote

Brookhaven, GA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Consultant Remote

Stonecrest, GA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Sales Consultant Remote

Smyrna, GA · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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Customer Experience Consultant Remote information

See Decatur, GA salary details

$13

$44

$77

How much do customer experience consultant remote jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for customer experience consultant remote in Decatur, GA is $44.90, according to ZipRecruiter salary data. Most workers in this role earn between $29.33 and $60.10 per hour, depending on experience, location, and employer.

What is a customer experience consultant?

A Customer Experience Consultant (Remote) is a professional who works from a remote location to help organizations improve the way they engage, support, and retain customers. They analyze customer interactions, gather feedback, and develop strategies to enhance customer satisfaction and loyalty. Their responsibilities often include mapping the customer journey, identifying pain points, and recommending solutions for a better overall experience. By working remotely, they use digital tools to communicate with clients and teams, ensuring flexibility and efficiency in their role.

How does a customer experience consultant typically collaborate with other teams to resolve customer issues?

As a remote Customer Experience Consultant, effective collaboration with other teams—such as product, sales, and technical support—is crucial for resolving complex customer issues. Communication is primarily handled through digital channels like email, instant messaging, and video calls. Consultants often participate in regular virtual meetings and use collaboration tools to share customer feedback or escalate concerns. Building strong relationships and maintaining clear, timely communication with cross-functional teams are key to ensuring customer satisfaction and continuous improvement.

What are the key skills and qualifications needed to thrive as a customer experience consultant, and why are they important?

To thrive as a Customer Experience Consultant (Remote), you need a strong background in customer service, problem-solving, and data analysis, often supported by a degree in business or a related field. Familiarity with CRM platforms like Salesforce, customer feedback tools, and communication software such as Zoom or Slack is typically required. Excellent communication, active listening, and empathy are crucial soft skills that help build trust and rapport with clients and teams remotely. These skills and qualities are important because they enable consultants to understand customer needs, resolve issues efficiently, and drive lasting improvements in client satisfaction from a remote environment.

What is the difference between Customer Experience Consultant Remote vs Customer Service Manager?

AspectCustomer Experience Consultant RemoteCustomer Service Manager
Required CredentialsBachelor's degree, CX certifications often preferredBachelor's degree, customer service or management experience
Work EnvironmentRemote, project-based, consulting firms or corporate CX teamsOn-site or remote, managing customer service teams
Industry UsageUsed across various industries focusing on customer journeyPrimarily in retail, telecom, hospitality, and service sectors
Common Search IntentUnderstanding CX roles, remote consulting jobsManaging customer service teams, improving service quality

The main difference is that a Customer Experience Consultant Remote focuses on analyzing and improving the overall customer journey through consulting, often working remotely. In contrast, a Customer Service Manager oversees customer service teams directly, managing daily operations and ensuring customer satisfaction. Both roles require strong communication skills and industry knowledge but differ in scope and work environment.

What are popular job titles related to Customer Experience Consultant Remote jobs in Decatur, GA?

For Customer Experience Consultant Remote jobs in Decatur, GA, the most frequently searched job titles are:

What job categories do people searching Customer Experience Consultant Remote jobs in Decatur, GA look for?

The top searched job categories for Customer Experience Consultant Remote jobs in Decatur, GA are:

What cities near Decatur, GA are hiring for Customer Experience Consultant Remote jobs?

Cities near Decatur, GA with the most Customer Experience Consultant Remote job openings:

Customer Experience Consultant Remote jobs near you
Infographic showing various Customer Experience Consultant Remote job openings in Decatur, GA as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 22% Part Time, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $93,384 per year, or $44.9 per hour.

Remote Customer Experience Coordinator

Atlanta, GA • Remote

Nexora Talent
See more jobs at Nexora Talentexternal

$17.25 - $22.50/hr

Part-time

Re-posted 18 days ago

Job description

Customer Experience Coordinator (Remote)

We are looking for a motivated and customer-focused Customer Experience Coordinator to join our growing remote team. In this role, you will support clients by coordinating services, answering questions, and ensuring every interaction is smooth, organized, and positive from start to finish.

As a Customer Experience Coordinator, you will communicate with clients, assist with scheduling and service coordination, provide accurate information, and help create outstanding customer experiences. This is an excellent opportunity for individuals who enjoy helping others, working remotely, and building strong relationships through exceptional service.

Key Responsibilities

  • Respond to client inquiries via phone, email, and online messaging platforms.

  • Coordinate customer requests and assist with scheduling and service updates.

  • Provide clear and accurate information regarding available services and processes.

  • Maintain organized records of customer interactions and service details.

  • Ensure timely follow-up and deliver professional customer support.

  • Collaborate with team members to ensure a seamless client experience.

  • Resolve customer concerns efficiently while maintaining a high level of professionalism.

  • Deliver outstanding service that builds customer satisfaction and loyalty.

Benefits

  • 100% Remote position.

  • Flexible work schedule.

  • Comprehensive onboarding and training provided.

  • Performance-based growth opportunities.

  • Supportive and collaborative team environment.

  • Work-life balance with the flexibility of working from home.

Qualifications

  • Excellent verbal and written communication skills.

  • Strong customer service and interpersonal skills.

  • Highly organized with great attention to detail.

  • Ability to manage multiple tasks in a fast-paced environment.

  • Comfortable using computers, online communication tools, and web-based platforms.

  • Self-motivated with the ability to work independently.

  • Previous customer service experience is a plus but not required.

  • Passion for helping clients and delivering exceptional customer experiences.

Apply