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Remote Medicare Customer Service Jobs in Decatur, GA

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You will speak with customers by phone and chat, explain available Medicare coverage, and help them ... Maintaining required service and compliance standards * Meeting established performance ...

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Medicare Specialist

Atlanta, GA · Remote

$50K - $150K/yr

You need to have Medicare Experience You need to be 1000% Compliant Unlimited Free Leads Duties ... Provide exceptional customer service by addressing inquiries and resolving issues promptly.

Remote Customer Service Specialist

Atlanta, GA · On-site +1

$16.25 - $21.75/hr

Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full-Time About ForgeFit At ForgeFit, we supply premium fitness equipment to gyms, studios, and ...

Remote Customer Service Agent

Douglasville, GA · Remote

$13.75 - $18.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Mcdonough, GA · Remote

$14.25 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Decatur, GA · Remote

$15.25 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Atlanta, GA · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Alpharetta, GA · Remote

$15.25 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Roswell, GA · Remote

$14.25 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Stone Mountain, GA · Remote

$14 - $18.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Lithonia, GA · Remote

$14.25 - $19/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Conyers, GA · Remote

$13.50 - $18.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Marietta, GA · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Stockbridge, GA · Remote

$13.25 - $17.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Powder Springs, GA · Remote

$14.75 - $19.75/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Kennesaw, GA · Remote

$14.25 - $19.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Acworth, GA · Remote

$13.75 - $18.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Remote Customer Service Agent

Smyrna, GA · Remote

$15.25 - $20.25/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

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Showing results 1-20

Remote Medicare Customer Service information

See Decatur, GA salary details

$9

$18

$26

How much do remote medicare customer service jobs pay per hour?

As of Aug 27, 2026, the average hourly pay for remote medicare customer service in Decatur, GA is $18.35, according to ZipRecruiter salary data. Most workers in this role earn between $15.00 and $20.43 per hour, depending on experience, location, and employer.

What is the difference between Remote Medicare Customer Service vs Remote Health Insurance Customer Service?

AspectRemote Medicare Customer ServiceRemote Health Insurance Customer Service
Required CertificationsMedicare-specific knowledge, possibly certificationGeneral health insurance knowledge, possibly certification
Work EnvironmentRemote, call center or home officeRemote, call center or home office
Employer & Industry UsageMedicare providers, insurance companiesHealth insurance companies, brokers
Common Search & ComparisonYesYes

Remote Medicare Customer Service and Remote Health Insurance Customer Service roles share similar work environments and often require related certifications. The key difference lies in the specific knowledge area: Medicare roles focus on Medicare plans and regulations, while health insurance roles cover a broader range of insurance products. Both positions serve as vital customer support roles within the health insurance industry, often overlapping in skills and employer types.

Does Medicare hire remote workers?

Medicare itself does not directly hire employees; however, many companies that provide Medicare-related customer service roles do offer remote positions. These roles typically require strong communication skills, familiarity with healthcare policies, and sometimes specific certifications or training for remote work environments.

What are popular job titles related to Remote Medicare Customer Service jobs in Decatur, GA?

For Remote Medicare Customer Service jobs in Decatur, GA, the most frequently searched job titles are:

What cities near Decatur, GA are hiring for Remote Medicare Customer Service jobs?

Cities near Decatur, GA with the most Remote Medicare Customer Service job openings:

Licensed Health Insurance Agent- Fully Remote-USA

Atlanta, GA • Remote

Be Additive
Recruiting and Staffing Services • 1 - 10 employees

Contractor

Medical, Dental, PTO

Posted 13 days ago

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After you apply to this job, you can share why you’re interested to jump to the top of the candidate list.


Job description

Work From Home | Seasonal Assignment | Full Time

The Opportunity

We are hiring licensed insurance professionals to assist Medicare customers during the Annual Enrollment Period.

This role is centered around customer communication and enrollment support. You will speak with customers by phone and chat, explain available Medicare coverage, and help them understand their options.

What You Can Expect

Employment Type: Seasonal Contract

Work Environment: Fully Remote

Work Schedule: Monday through Saturday

Required Availability: 8:00 AM to 9:00 PM EST

Training Period: 5 Weeks

Training Schedule: 4 Weeks Classroom Training followed by 1 Week Nesting


Your Responsibilities

The selected candidate will be responsible for:

  • Managing incoming customer inquiries
  • Assisting customers through phone and chat
  • Discussing Medicare benefits and coverage information
  • Providing guidance regarding available plan options
  • Supporting customers during the enrollment process
  • Recording customer interactions accurately
  • Maintaining required service and compliance standards
  • Meeting established performance expectations

What We Are Looking For

This opportunity requires:

  1. Active Resident Health Insurance License
  2. License validity through December 8, 2027
  3. Resident license must correspond with the applicants current state of residence
  4. At least 1 year of customer service experience
  5. Typing speed of 45 WPM or higher
  6. Basic Windows computer skills
  7. High School Diploma or equivalent
  8. Availability to work full time Monday through Saturday
  9. Medicare, AEP, or insurance sales experience will be considered an advantage.

Home Office Standards

Because the position is performed from home, applicants must have a professional and quiet workspace.

Your internet connection must provide at least:

Download: 35 Mbps

Upload: 15 Mbps

Candidates may be asked to provide a Speedtest.net screenshot to confirm their connection.

Internet service through satellite providers or mobile hotspots cannot be used. VPN and peer to peer network connections are also not permitted.

Training Before Production

All selected candidates will participate in a structured five week training program.

The first four weeks focus on classroom instruction.

The final week provides nesting experience to help prepare candidates for regular customer interactions.

Where We Are Hiring

Applicants must currently reside in one of the following states:

Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Idaho, Illinois, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Michigan, Minnesota, Mississippi, Missouri, Montana, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, West Virginia, Wisconsin, and Wyoming.

Additional Opportunity

This is a seasonal assignment. Future employment opportunities may be considered depending on business requirements and individual performance.

If you have an active health insurance license and enjoy helping customers understand their Medicare options, this could be a strong remote opportunity to consider.