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Remote Computer Repair Jobs in Austin, TX (NOW HIRING)

Provides scheduled inspection, cleaning and other services and performs minor product repairs ... Vocational/Trade School preferred #LI-DC1 #LI-Remote * Gains familiarity with Field Service ...

Remote Customer Service Representative

Austin, TX · On-site +1

$15.75 - $21.50/hr

Iowa What You Need to Thrive in Our Remote Environment: * Cable or Fiber Internet Service only (no dial-up, DSL, satellite or cellular) * 25Mbps Download/10Mbps Upload * Ping Rate - Less than 100 ms

Auto Damage Trainee

Austin, TX · On-site +1

$61K/yr

This is not a remote role; you will be required to work in the territory listed on the job posting ... Estimate vehicle repair costs and negotiate equitable settlements * Partner with other adjusters ...

Lead Field Technician - REMOTE

Austin, TX · On-site +1

$36.78 - $47.08/hr

... repair of systems, equipment, or infrastructure. • Troubleshoot and resolve technical problems in the field. • Interpret technical drawings, schematics, and project documentation. • Ensure all ...

Deskside Support

Austin, TX · Remote

$20 - $25.50/hr

Remote take-over skills a plus. Must have good verbal and written skills, as well as ability to interact positively with clients. Trade Floor Support is a Must! Break/Fix troubleshooting experience ...

Remote Customer Service Representative

Austin, TX · Remote

$15.75 - $21.50/hr

Career paths start between $14.50 and $15/hr plus bonus. Why start building your career at Afni? We believe in you and invest in your success! From the very beginning, our coaches and trainers work ...

Customer Service Representative

Austin, TX · Remote

$15.75 - $21.50/hr

This is a remote role requiring work during U.S. Central Standard Time (CST) hours. POSITION SUMMARY We're looking for a reliable and independent Customer Service Representative to be the voice of ...

Travel Customer Service

Austin, TX · Remote

$15.75 - $21.50/hr

Fully remote position with flexible hours * Training and ongoing support to help you succeed * Career growth opportunities within a growing travel agency * Access to travel benefits and exclusive ...

Customer Representative

Austin, TX · Remote

$15.75 - $21.50/hr

Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency. * Travel perks and exclusive industry discounts. * Supportive team environment with ongoing training.

Travel Customer Representative

Austin, TX · On-site +1

$15.75 - $21.50/hr

As a remote company, we value flexibility, creativity, and a passion for travel. Position Overview: We are seeking a highly motivated Travel Customer Representative to join our team. In this role ...

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Remote Computer Repair information

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How much do remote computer repair jobs pay per hour?

As of Jun 10, 2026, the average hourly pay for remote computer repair in Austin, TX is $19.74, according to ZipRecruiter salary data. Most workers in this role earn between $16.20 and $21.68 per hour, depending on experience, location, and employer.

What is remote computer repair?

Remote computer repair is a service where a technician accesses a customer's computer over the internet to diagnose and fix software-related issues without needing to be physically present. This is accomplished by using secure remote access software, allowing the technician to control the computer as if they were sitting in front of it. Remote computer repair is commonly used for troubleshooting, virus removal, software installation, and general system maintenance. It saves time and is convenient for both the user and the technician, but it usually cannot address hardware problems that require physical intervention.

What are the key skills and qualifications needed to thrive as a Remote Computer Repair Technician, and why are they important?

To thrive as a Remote Computer Repair Technician, you need strong troubleshooting skills, knowledge of computer hardware and software, and often a relevant certification such as CompTIA A+. Familiarity with remote desktop tools, ticketing systems, and antivirus software is typically required. Excellent communication, patience, and problem-solving abilities help build trust and guide clients through technical issues remotely. These skills ensure efficient diagnosis and resolution of computer problems, leading to high customer satisfaction and reliable technical support.

What are some common challenges faced by remote computer repair technicians, and how can they be managed effectively?

Remote computer repair technicians often encounter challenges such as diagnosing hardware issues without physical access, guiding clients with varying technical skills, and managing multiple support requests simultaneously. To address these, technicians rely on clear communication, robust remote diagnostic tools, and well-documented troubleshooting procedures. Building patience and empathy when explaining steps to clients is crucial, as is staying organized to prioritize tasks and follow up on unresolved issues.

What is the difference between Remote Computer Repair vs Computer Support Specialist?

AspectRemote Computer RepairComputer Support Specialist
CredentialsCertifications like CompTIA A+, Network+Certifications like CompTIA A+, Microsoft Certified
Work EnvironmentRemote, online troubleshootingOffice or remote, customer support
Industry UsageIT services, tech support companiesIT departments, tech support roles
Search IntentFixing hardware/software issues remotelyAssisting users with technical problems

Remote Computer Repair focuses on diagnosing and fixing hardware or software issues remotely, often via remote access tools. Computer Support Specialists provide broader technical assistance, including troubleshooting, user support, and system setup, often in person or via phone. While both roles require similar certifications and work in the IT industry, Remote Computer Repair is more specialized in remote diagnostics, whereas Computer Support Specialists handle a wider range of user support tasks.

What are the most commonly searched types of Computer Repair jobs in Austin, TX? The most popular types of Computer Repair jobs in Austin, TX are:
What are popular job titles related to Remote Computer Repair jobs in Austin, TX? For Remote Computer Repair jobs in Austin, TX, the most frequently searched job titles are:
What job categories do people searching Remote Computer Repair jobs in Austin, TX look for? The top searched job categories for Remote Computer Repair jobs in Austin, TX are:
What cities near Austin, TX are hiring for Remote Computer Repair jobs? Cities near Austin, TX with the most Remote Computer Repair job openings:
Infographic showing various Remote Computer Repair job openings in Austin, TX as of June 2026, with employment types broken down into 72% Full Time, 24% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $41,065 per year, or $19.7 per hour.
AGWS Customer Service Representative - Remote

AGWS Customer Service Representative - Remote

The Reynolds and Reynolds Company

Austin, TX • On-site, Remote

$45K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 17 days ago


Reynolds and Reynolds rating

8.2

Company rating: 8.2 out of 10

Based on 41 frontline employees who took The Breakroom Quiz

77th of 188 rated software companies


Job description

Position Description
American Guardian Warranty Services, Inc. (AGWS), an affiliate of Reynolds and Reynolds, is looking for a Customer Service Representative - Automotive to join our growing team. As a Customer Service Representative you will be responsible for taking inbound calls from AGWS Customers to assist with questions related to maintenance claims. You will assist customers by walking them through and helping them understand their contract in relation to their maintenance claim requests. Responsibilities will include, but are not limited to:
- Reviewing automotive contracts and evaluating maintenance claims
- Obtaining any needed documentation from the customer to assist with processing maintenance claims
- Assisting customers with general questions related to their contracts, and going over provisions on contracts
- Using the AGWS system to log notes and input documentation
#LI-Remote
Requirements
Bilingual in English/Spanish preferred; Technical certification or degree preferred; Strong customer service and phone skills; Previous automotive experience in service or automotive related customer service is a plus; Must be able to type a minimum of 30 WPM; Strong multitasking skills; ASE certifications a plus
Benefits
We strive to offer an environment that provides our associates with the right balance between work and family. We offer a comprehensive benefits package including:
- Medical, dental, vision, life insurance, and a health savings account
- 401(k) with up to 6% matching
- Paid vacation and sick days
- Eight paid holidays
- Referral bonuses
- Professional development and training
- Promotion from within
Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment. Reynolds and Reynolds is an equal opportunity employer.

What Reynolds and Reynolds employees say

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About Reynolds and Reynolds

Sourced by ZipRecruiter

Reynolds and Reynolds develops and supports software for automotive retailers. We feature the industry’s only Retail Management System. This platform gives dealers a choice in dealership management systems (DMS) — ERA-IGNITE or POWER — along with retailing tools built to work together to streamline dealership operations and to improve customer satisfaction with the dealership. We also manufacture and distribute business forms and promotional items. Our products help dealers reduce compliance risk, brand their dealership, increase efficiency, and simplify administrative processes. Our associates are the key to our success. We wouldn’t be the leader in the automotive industry without them. We foster an environment that allows associates to grow professionally through engaging work and promotion from within.

Industry

Computer and computer peripheral equipment and software wholesalers

Company size

1,001 - 5,000 Employees

Headquarters location

Dayton, OH, US

Year founded

1866