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Remote Computer Repair Jobs in Ontario (NOW HIRING)

CA$17.60/hr

Use multiple computer systems to research products, services, common problems and solutions offered * Document customer needs, interactions and outcomes in the appropriate tool or system, including ...

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Remote Computer Repair information

See Ontario salary details

$9

$33

$88

How much do remote computer repair jobs pay per hour?

As of May 28, 2026, the average hourly pay for remote computer repair in Ontario is $33.54, according to ZipRecruiter salary data. Most workers in this role earn between $15.14 and $41.59 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as a Remote Computer Repair Technician, and why are they important?

To thrive as a Remote Computer Repair Technician, you need strong troubleshooting skills, knowledge of computer hardware and software, and often a relevant certification such as CompTIA A+. Familiarity with remote desktop tools, ticketing systems, and antivirus software is typically required. Excellent communication, patience, and problem-solving abilities help build trust and guide clients through technical issues remotely. These skills ensure efficient diagnosis and resolution of computer problems, leading to high customer satisfaction and reliable technical support.

What are some common challenges faced by remote computer repair technicians, and how can they be managed effectively?

Remote computer repair technicians often encounter challenges such as diagnosing hardware issues without physical access, guiding clients with varying technical skills, and managing multiple support requests simultaneously. To address these, technicians rely on clear communication, robust remote diagnostic tools, and well-documented troubleshooting procedures. Building patience and empathy when explaining steps to clients is crucial, as is staying organized to prioritize tasks and follow up on unresolved issues.

What is remote computer repair?

Remote computer repair is a service where a technician accesses a customer's computer over the internet to diagnose and fix software-related issues without needing to be physically present. This is accomplished by using secure remote access software, allowing the technician to control the computer as if they were sitting in front of it. Remote computer repair is commonly used for troubleshooting, virus removal, software installation, and general system maintenance. It saves time and is convenient for both the user and the technician, but it usually cannot address hardware problems that require physical intervention.

What is the difference between Remote Computer Repair vs Computer Support Specialist?

AspectRemote Computer RepairComputer Support Specialist
CredentialsCertifications like CompTIA A+, Network+Certifications like CompTIA A+, Microsoft Certified
Work EnvironmentRemote, online troubleshootingOffice or remote, customer support
Industry UsageIT services, tech support companiesIT departments, tech support roles
Search IntentFixing hardware/software issues remotelyAssisting users with technical problems

Remote Computer Repair focuses on diagnosing and fixing hardware or software issues remotely, often via remote access tools. Computer Support Specialists provide broader technical assistance, including troubleshooting, user support, and system setup, often in person or via phone. While both roles require similar certifications and work in the IT industry, Remote Computer Repair is more specialized in remote diagnostics, whereas Computer Support Specialists handle a wider range of user support tasks.

What are popular job titles related to Remote Computer Repair jobs in Ontario? For Remote Computer Repair jobs in Ontario, the most frequently searched job titles are:
What job categories do people searching Remote Computer Repair jobs in Ontario look for? The top searched job categories for Remote Computer Repair jobs in Ontario are:
What cities in Ontario are hiring for Remote Computer Repair jobs? Cities in Ontario with the most Remote Computer Repair job openings:
Infographic showing various Remote Computer Repair job openings in Ontario as of May 2026, with employment types broken down into 78% Full Time, 16% Part Time, and 6% Temporary. Highlights an 100% Remote job distribution, with an average salary of $69,764 per year, or $33.5 per hour.

Customer Care Representative - Waterloo, ON - HGS

Hinduja Global Solutions

Remote

CA$17.60/hr

Full-time, Part-time

Medical, Dental, Vision

Posted 5 days ago


Job description

HGS is looking for enthusiastic customer service representatives to service our client's support needs during World Cup 2026! If you're a football fan or just looking for a great summer job - we'd love to meet you! Full and Part-Time positions available.
Job Description:
Your Impact: As an English Customer Service Advisor, you'll have the ability to work in a collaborative and engaging environment with one goal, making a positive impact on people's day! We'll train you to be an expert in your field, so you can confidently deliver an amazing customer experience. You'll field customer inquiries, identify the unique needs of each customer, match customers with products and services that meet their needs, exercise emotional intelligence, and improve the overall customer experience!
So, what does a day in life for a Customer Service Advisor look like?
Key Responsibilities:
  • Communicate with customers through inbound calls and chat and field queries.
  • Identify customer needs through active listening to answer questions, assist with troubleshooting or make product recommendations based on the customers need
  • Take a consultative approach with customers who are experiencing problems by owning the issue and resolution
  • Use multiple computer systems to research products, services, common problems and solutions offered
  • Document customer needs, interactions and outcomes in the appropriate tool or system, including additional request creation if issues cannot be resolved real time
  • Creating a "WOW" factor in every interaction through exceptional communication skills, taking ownership of the interaction and speed of service
  • Regular 1:1 coaching sessions with your supervisor to ensure you meet key performance indicators

Why Choose Us?
HGS is a global leader in customer experience management. With more than 18,000 employees spread across 9 countries, our mission is to make our clients more competitive by providing exceptional experiences. Powered by a people first philosophy and experience serving over 1100 of the world's leading brands, HGS is the perfect place to build your future!
Plus, working with HGS comes with benefits like:
  • $17.60 hourly and overtime opportunities
  • Best in class medical, dental, vision benefits (if applicable)
  • Refer-A-Friend
  • Employee assistance programs
  • Flexible Schedule Options
  • Career advancement in a fast growing organization
  • People focused environment where you'll make lifetime connections and friendships

What we are looking for:
What really makes a great Customer Care Representative? Think of yourself as a product expert and problem solver that provides a consultative approach to issue resolution. If you're compassionate, empathetic, energetic, bold and want to work in a customer centric role with an amazing opportunity to make an impact on people's lives, you'll love this opportunity!
Requirements:
  • You're at least 18 years of age
  • You must be physically living in and able to work in the Waterloo Ontario office.
  • You can work between the hours of [6 AM and 10 PM EST], but have flexibility as business needs may change
  • Demonstrate a caring, supportive, and friendly nature in every interaction with the upmost confidence and urgency
  • You're computer savvy, comfortable sitting at a desk and working with multiple monitors
  • You're results oriented and comfortable providing customers with recommendations and solutions
  • You have excellent English communication skills, both oral and written
  • You're comfortable working from home and have a suitable space with a hard-wired internet connection

HGS is committed to providing an inclusive and barrier-free work environment, starting with the hiring process. If you are contacted by HGS Canada regarding a job opportunity, please advise if you have any restrictions that need to be accommodated. All information received in relation to accommodation will be kept confidential.
You will be required to pass preemployment tests and an interview.
HGS may use automated tools or AI-assisted technologies to screen applications and assess qualifications. We use AI technologies as part of our recruitment process to help standardize screening, reduce potential human bias, and improve the accuracy and fairness of our assessments. All automated results are reviewed by human decision-makers. If you have questions or wish to request human-only review of your application, please contacttalk2us@teamhgs.com. Personal information is handled in accordance with applicable privacy laws.