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Remote Computer Repair Jobs in Arkansas (NOW HIRING)

Air Mobility Command

Maintenance Worker

Little Rock, AR · On-site +1

$22.56 - $26.31/hr

Makes repairs and performs minor maintenance on the facilities such as repair of electrical and ... Reprograms TVs and VCRs remote controls * Logs and reports equipment under private warranty to ...

DURAVANT LLC

Field Service Tech

Springdale, AR · On-site +1

$26.05 - $39.20/hr

He or she should possess the skills to test, diagnose, troubleshoot, repair, and debug electro ... Is proficient in the use of a laptop computer, iPad and standard software. * Strong ability to use ...

DURAVANT LLC

Field Service Tech - Level 2

Springdale, AR · On-site +1

$30.05 - $37/hr

He or she should possess the skills to test, diagnose, troubleshoot, repair, and debug electro ... Is proficient in the use of a laptop computer, iPad and standard software. * Strong ability to use ...

Bechtle

$18.50 - $25.25/hr

... Computer Science oder einem verwandten IT-Fach. * Erste Erfahrungen mit Server - & Netzwerkhardware ... Dienstleistungen, remote aus unseren Standorten und Rechenzentren in Deutschland sowie durch ...

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Remote Computer Repair information

What is remote computer repair?

Remote computer repair is a service where a technician accesses a customer's computer over the internet to diagnose and fix software-related issues without needing to be physically present. This is accomplished by using secure remote access software, allowing the technician to control the computer as if they were sitting in front of it. Remote computer repair is commonly used for troubleshooting, virus removal, software installation, and general system maintenance. It saves time and is convenient for both the user and the technician, but it usually cannot address hardware problems that require physical intervention.

What are the key skills and qualifications needed to thrive as a Remote Computer Repair Technician, and why are they important?

To thrive as a Remote Computer Repair Technician, you need strong troubleshooting skills, knowledge of computer hardware and software, and often a relevant certification such as CompTIA A+. Familiarity with remote desktop tools, ticketing systems, and antivirus software is typically required. Excellent communication, patience, and problem-solving abilities help build trust and guide clients through technical issues remotely. These skills ensure efficient diagnosis and resolution of computer problems, leading to high customer satisfaction and reliable technical support.

What are some common challenges faced by remote computer repair technicians, and how can they be managed effectively?

Remote computer repair technicians often encounter challenges such as diagnosing hardware issues without physical access, guiding clients with varying technical skills, and managing multiple support requests simultaneously. To address these, technicians rely on clear communication, robust remote diagnostic tools, and well-documented troubleshooting procedures. Building patience and empathy when explaining steps to clients is crucial, as is staying organized to prioritize tasks and follow up on unresolved issues.

What is the difference between Remote Computer Repair vs Computer Support Specialist?

AspectRemote Computer RepairComputer Support Specialist
CredentialsCertifications like CompTIA A+, Network+Certifications like CompTIA A+, Microsoft Certified
Work EnvironmentRemote, online troubleshootingOffice or remote, customer support
Industry UsageIT services, tech support companiesIT departments, tech support roles
Search IntentFixing hardware/software issues remotelyAssisting users with technical problems

Remote Computer Repair focuses on diagnosing and fixing hardware or software issues remotely, often via remote access tools. Computer Support Specialists provide broader technical assistance, including troubleshooting, user support, and system setup, often in person or via phone. While both roles require similar certifications and work in the IT industry, Remote Computer Repair is more specialized in remote diagnostics, whereas Computer Support Specialists handle a wider range of user support tasks.

What are the most commonly searched types of Computer Repair jobs in Arkansas? The most popular types of Computer Repair jobs in Arkansas are:
What are popular job titles related to Remote Computer Repair jobs in Arkansas? For Remote Computer Repair jobs in Arkansas, the most frequently searched job titles are:
What job categories do people searching Remote Computer Repair jobs in Arkansas look for? The top searched job categories for Remote Computer Repair jobs in Arkansas are:
What cities in Arkansas are hiring for Remote Computer Repair jobs? Cities in Arkansas with the most Remote Computer Repair job openings:
Remote Computer Repair jobs near you
Infographic showing various Remote Computer Repair job openings in Arkansas as of July 2026, with employment types broken down into 80% Full Time, and 20% Part Time. Highlights an 100% Remote job distribution.
Senior Remote Services Engineer, Bentonville, AR

Senior Remote Services Engineer, Bentonville, AR

Honeywell

Bentonville, AR • On-site, Remote

$88K - $122K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 12 days ago

Honeywell rating

8.3

Company rating: 8.3 out of 10

Based on 183 frontline employees who took The Breakroom Quiz

68th of 535 rated manufacturers

Job description


We have an opportunity for a Senior Remote Services Commercial Engineer to join our Honeywell Building Automation team in Bentonville, AR.
This role is part of the Global Remote Buildings Operation Team who operate a 24/7 Engineering Response and Support to Honeywell Connected Sites around the world under a defined Service Level Agreement (SLA) and provide updated validation and analysis of Customer energy profiles and usage. You will be part of office-based teams working on various shifts who are the first point of contact for our contracted customer base.
It will be your responsibility to ensure our customers gets their issues resolved in the most expedient way possible and in accordance to their SLA agreements. You will achieve this by offering Remote Fixes and Escalations to Field Engineering Teams, and directly interfacing with customers.
You will follow a Monday through Friday schedule, working on-site in our Bentonville offices full-time and report. to the Senior Field Service Manager.
KEY RESPONSIBILITIES:
Remote Engineering & Operations
  • Provide advanced remote technical support for global multi-brand contracted customers
  • Act as escalation point for Level 1 engineers and complex technical issues
  • Perform diagnostics, fault finding, and corrective actions on BEMS, HVAC, and integrated systems
  • Deliver remote fixes or escalate to Field Engineering where required
  • Ensure SLA compliance and customer satisfaction across all interactions

Customer & Stakeholder Management
  • Interface directly with customers for issue resolution and technical discussions
  • Manage customer requests across varying levels of technical expertise
  • Liaise with Service Account Handlers, Field Teams, and third-party providers to ensure full resolution
  • Represent remote technical issues at internal forums and contribute to service improvement initiatives

Energy Optimization & Analytics
  • Apply BEMS expertise to drive measurable energy savings and system optimization
  • Analyze system behaviour, trends, and alarms to improve operational performance
  • Validate and produce customer reports aligned to energy and operational KPIs

Commercial Opportunity Ownership
  • Identify T&M and SPOT opportunities from connected contracts through:
    • Alarm analytics, system performance issues, and recurring faults
    • Remote diagnostics and engineering insights
    • Gaps in contracted scope or emerging customer needs
  • Define and scope technical solutions, including:
    • Corrective works
    • Remote optimization activities
    • Minor enhancements or engineering changes
  • Develop and support pricing of T&M and SPOT opportunities, including:
    • Estimating remote and field effort
    • Supporting commercial teams with cost inputs and technical justification
    • Ensuring alignment with standard pricing frameworks and margins
  • Convert identified opportunities into executable work orders, working with:
    • Service Account Managers
    • Sales / Commercial stakeholders
  • Track and manage execution and closure of T&M/SPOT work:
    • Ensure delivery aligns with defined scope
    • Monitor completion, customer acceptance, and revenue realization
  • Drive attach rate and revenue growth from installed base and connected services portfolio
  • Support bundling of remote services into renewals and contract expansion activities

Qualifications
YOU MUST HAVE
  • Minimum of 2 years demonstratable experience in Maintenance, Repair, Installation & Operation of Buling Energy Management Systems (BEMS).
  • Minimum of 2 years of experience working on Building Energy Management Systems .
  • Minimum of 2 years of experience working directly with customers in person or over the phone.
  • Ability to work a 24/7 shift platform.
  • High school diploma or equivalent.

WE VALUE
  • Exposure to identifying or supporting service revenue opportunities (T&M, SPOT, upgrades).
  • Strong problem-solving and analytical capabilities.
  • Commercial awareness and ability to identify value-based opportunities.
  • Experience working in remote operations centers / digital services.
  • Knowledge of managed services or connected building platforms
  • Bachelor's degree in HVAC, Electronics, Mechanical, Computer Science or related discipline

ABOUT HONEYWELL
Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state of the art technology solutions to improve efficiency, productivity, sustainability, and safety in high growth businesses in broad-based, attractive industrial-end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe.
THE BUSINESS UNIT
Honeywell Building Automation (BA) is a leading global provider of products, software, solutions, and technologies that enable building owners and occupants to ensure their facilities are safe, energy-efficient, sustainable, and productive. BA products and services include advanced software applications for building control and optimization; sensors, switches, control systems, and instruments for energy management; access control; video surveillance; fire products; and installation, maintenance, and upgrades of systems. Revenues in 2022 for BA were $6B and there are approximately 18,000 employees globally.
HONEYWELL BENEFITS
In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: Benefits at Honeywell
The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Job Posting Date: July 14, 2026.
About Us
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.

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About Honeywell

Sourced by ZipRecruiter

Honeywell is charging into the Industrial IoT revolution with the establishment of Honeywell Connected Enterprise (HCE), building on our heritage of invention and deep, on-the-ground industry expertise. HCE is the leading industrial disruptor, building and connecting software solutions to streamline and centralize the assets, people and processes that help our customers make smarter, more accurate business decisions. Moving at the speed of software, we are creating, innovating and delivering solutions fast, challenging the way things have always been done, piloting new ways for all of us to work, and expecting our successes to set new standards for our customers and for Honeywell. The Chief Architect for Honeywell Connected Enterprise will lead a team of architects and system engineers responsible for the design of applications and infrastructure that deliver high value outcomes for customers in industrial, buildings, distribution centers, and aerospace vertical markets. The Chief Architect will work directly with leadership, development teams, and offering management to design well integrated solutions that utilize software platforming to encourage reuse and speed to market.

Industry

Furniture manufacturing

Company size

10,000+ Employees

Headquarters location

Charlotte, NC, US

Year founded

1906

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