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Remote Community Support Worker Jobs in Wisconsin

This is an opportunity to deepen your knowledge of enterprise software while working directly with ... This remote role welcomes candidates anywhere in Canada and the US. What your impact will be:

This is an opportunity to deepen your knowledge of enterprise software while working directly with ... This remote role welcomes candidates anywhere in Canada and the US. What your impact will be:

... communities, and the environment. We value both heart and head, the diversity of our people, and ... Troubleshoot and install sensor systems with support. * Comply with all policies and procedures ...

... communities, and the environment. We value both heart and head, the diversity of our people, and ... Troubleshoot and install sensor systems with support. * Comply with all policies and procedures ...

Social Worker

Green Bay, WI · On-site +1

$35.56 - $38.95/hr

... community resources. A Social Worker Credential from the Wisconsin DSPS is required to be ... Job Details These positions will normally be on site, but certain sites may have occasional remote ...

$15/hr

The Court Support team works with courts all throughout the country to ensure that upwards of 100 ... Comfortable working and communicating effectively in a remote environment - using programs such as ...

$15/hr

The Court Support team works with courts all throughout the country to ensure that upwards of 100 ... Comfortable working and communicating effectively in a remote environment - using programs such as ...

$57K - $76K/yr

... support to all stakeholders. Successful Account Executives will be subject matter experts for each ... Customers include psychologists, therapists, social workers, psychiatrists, school counselors, and ...

Working knowledge of technology, such as headphones and personal computers * Nationally Certified ... Through ongoing, clinically-led career resources and support, were meeting the needs and creating ...

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Remote Community Support Worker information

What are some common challenges faced by Remote Community Support Workers and how can they be addressed?

Remote Community Support Workers often face challenges related to building rapport and trust with clients without in-person interactions. Maintaining clear and consistent communication can be difficult when relying on digital platforms, and it may be harder to assess client needs without visual cues. To address these challenges, it’s important to utilize video calls when possible, establish regular check-ins, and use collaborative tools to document progress. Proactively seeking feedback and staying flexible with communication methods can help strengthen relationships and ensure clients receive the support they need.

What are the key skills and qualifications needed to thrive as a Remote Community Support Worker, and why are they important?

To thrive as a Remote Community Support Worker, you need a background in social work, psychology, or a related field, often supported by relevant certifications or diplomas. Familiarity with case management software, secure communication platforms, and documentation systems is typically required. Outstanding soft skills include empathy, active listening, and strong written and verbal communication for supporting clients and collaborating with remote teams. These skills are crucial for effectively addressing client needs, maintaining accurate records, and providing high-quality support services from a distance.

What is a Remote Community Support Worker?

A Remote Community Support Worker is a professional who provides assistance, guidance, and support to individuals or groups in a community, all while working remotely rather than in a physical office or on-site location. Their responsibilities may include connecting clients to resources, offering emotional support, facilitating virtual group meetings, and helping individuals navigate social services. This role typically involves strong communication skills, empathy, and proficiency with digital communication tools. Remote Community Support Workers often serve populations such as people with disabilities, seniors, or those facing social or economic challenges. The position allows for flexibility and can broaden access to support services for clients in various locations.
What are popular job titles related to Remote Community Support Worker jobs in Wisconsin? For Remote Community Support Worker jobs in Wisconsin, the most frequently searched job titles are:
What cities in Wisconsin are hiring for Remote Community Support Worker jobs? Cities in Wisconsin with the most Remote Community Support Worker job openings:
Infographic showing various Remote Community Support Worker job openings in Wisconsin as of July 2026, with employment types broken down into 58% Full Time, and 42% Contract. Highlights an 100% Remote job distribution.
(Remote) Support Analyst

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 5 days ago


Job description

Are you interested in building your expertise in ERP support and problem-solving? At Cayenta, our Support Analysts play a critical role in helping customers resolve system issues and keep their operations running smoothly.

In this role, you will manage and resolve support tickets related to our Human Resource Management and Payroll modules. Issues may span application functionality, system environments, and end-user challenges, requiring strong troubleshooting skills and a solid understanding of ERP systems.

This is an opportunity to deepen your knowledge of enterprise software while working directly with customers across North America. We are seeking candidates with strong software proficiency and experience in HR and payroll processes who are comfortable working in a remote environment.

This remote role welcomes candidates anywhere in Canada and the US.

What your impact will be:

  • Resolve customer issues in a timely and thorough manner, ensuring a high level of customer satisfaction
  • Monitor the support queue, take ownership of new tickets, and reassign as needed
  • Collaborate with internal teams (Environment Specialists, R&D, and other analysts) to escalate and resolve complex issues
  • Troubleshoot application, data, architecture, and interface-related problems
  • Communicate proactively with customers, providing clear updates and managing expectations throughout the resolution process
  • Develop deep functional and technical knowledge of our ERP applications, with a focus on Human Resources and Payroll modules
  • Identify root causes and provide recommendations to prevent recurring issues
  • Understand support service agreements and appropriately scope requests outside of standard support
  • Contribute ideas for product and process improvements

What we are looking for:

  • Experience supporting or working with ERP systems, particularly in Human Resources and Payroll
  • Strong technical aptitude with proven troubleshooting and problem-solving skills
  • Experience delivering solutions, services, or support within HR, payroll, finance, or accounting environments is preferred

Customer Support Qualifications:

  • Excellent communication skills, with the ability to clearly explain technical concepts and manage customer expectations
  • Ability to manage multiple priorities and support tickets simultaneously in a fast-paced environment
  • Strong analytical skills with the ability to make sound, independent decisions
  • Self-motivated, adaptable, and able to work both independently and collaboratively within a team

Technical Qualifications

  • Preferred software experience in applications based in at least one of the following: SQL, PL/SQL, Uniface, Acucobol
  • Experience in troubleshooting APIs and/or web services preferred.
  • Knowledge of Apache Tomcat configuration and troubleshooting is preferred.

What we can offer:

  • 3 weeks' vacation and 5 personal days
  • Comprehensive Medical, Dental, and Vision benefits starting from your first day of employment
  • Employee stock ownership and RRSP/401k matching programs
  • Lifestyle rewards
  • Remote work and more!

Compensation Range:

60K-75K

About Cayenta:

Founded in 1983 and welcomed to the Harris family in 2004, our Cayenta business unit is the North American leader in technology for medium to large utility clients. We provide innovative end-to-end CIS and ERP solutions that were engineered from the ground up to be agile and seamless, ensuring that our clients have a platform for operational success.

About Harris:

Harrisis a leading provider of mission critical software to the public sector in North America. As a wholly owned subsidiary of Constellation Software Inc. ("CSI", symbol CSU on the TSX), Harris has become the cornerstone for CSI's investment in utility, local government, school districts, public safety, and healthcare software verticals. Our success has been realized through investments in our proprietary software and market expertise. This focus, combined with acquiring businesses that build upon or complement our offerings, has helped drive our success. Harris will continue to growth through reinvestment - both in the people and products that we offer and making investments in acquiring new businesses.

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