Remote Community Manager Jobs in San Ramon, CA (NOW HIRING)

The application window is expected to close on: 08/14/2026
Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received.
This position is fully remote and can be performed from any location within the United States. The role requires reliable internet connection and the ability to work independently in a remote environment.
Meet the Team
We are the Control Plane Product Management team, dedicated to delivering a flawless, automated platform experience that accelerates customer value realization. We sit at the core of the Splunk Platform, bridging product, engineering, and operations to eliminate friction across the customer's Splunk experience and service lifecycle. We are a tight-knit, highly technical group of PMs who thrive in a fast-paced environment where ambiguity is the norm. We value data-driven decision-making, customer compassion, and a strong bias for action. Our work directly influences critical business outcomes-driving adoption, accelerating revenue, and powering next-generation offerings - while redefining the end-to-end platform experience.
Your Impact

• Product Strategy & Vision: Define and drive the strategy for internal engineering platforms and AI-driven productivity tools, ensuring alignment with broader business outcomes.

• Roadmap & Prioritization: Own the end-to-end product lifecycle for developer productivity (CI/CD, build tooling, test infrastructure) and AI integrations (agentic assistants, model context protocols), balancing technical risks and business trade-offs.

• Cross-Functional Leadership: Partner with engineering leads and platform teams to align priorities, unblock delivery, and translate user feedback into actionable, measurable requirements.

• AI Adoption & Innovation: Lead the strategic direction for AI tooling, including build-vs-buy analysis, migration planning, and the creation of a skills/prompts marketplace to enable repeatable workflows.

• Data-Driven Optimization: Monitor engineering productivity and sentiment using DORA metrics and surveys to identify gaps and drive continuous improvement.

• Thought Leadership & Advocacy: Represent Cisco in high-value forums and evangelize product vision across business units, sales teams, and the broader industry.

• Community & Operations: Foster an innovation culture through hackathons, conduct user research to improve UX, and manage clear communication regarding product roadmaps, feature releases, and deprecations.

• Strategic Influence: Serve as a leader within the Product Management community, providing deep technical insight and shaping organizational strategy across portfolios.

Minimum Qualifications

• Bachelors + 15 years of related experience, or Masters + 12 years of related experience.

• Consistent track record delivering technical products within cloud platforms, SaaS, or infrastructure domains.

• Demonstrated success in managing the full product lifecycle (definition, build, release, and iteration) for complex, distributed systems.

• Consistent track record of driving delivery across engineering, operations, and business partners for large-scale platforms.

• Proficiency in defining and tracking product metrics to advise prioritization and demonstrate business impact.

• Familiarity with tools like GitLab, Jira, Confluence, and modern AI coding assistants (e.g., Claude Code, OpenAI Codex)

Preferred Qualifications

• Exceptional ability to navigate complex, evolving problem spaces and drive clarity for the team.

• Strong partner management skills with the ability to align multi-functional teams without direct authority.

• A deep passion for improving end-to-end user experiences through insight and design thinking.

• Familiarity with automation, provisioning systems, and platform standardization initiatives.

• Excellent ability to articulate complex technical strategies to both technical and executive audiences.

Why Cisco?
At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Message to applicants applying to work in the U.S. and/or Canada:
The starting salary range posted for this position is $225,000.00 to $325,300.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.
Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
• 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
• Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
• Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
• Additional paid time away may be requested to deal with critical or emergency issues for family members
• Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

• .75% of incentive target for each 1% of revenue attainment up to 50% of quota;
• 1.5% of incentive target for each 1% of attainment between 50% and 75%;
• 1% of incentive target for each 1% of attainment between 75% and 100%; and
• Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
The applicable full salary ranges for this position, by specific state, are listed below:
New York City Metro Area:
$225,000.00 - $374,100.00
Non-Metro New York state & Washington state:
$208,600.00 - $330,000.00
* For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.
** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.