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Communications Manager (remote) - 2024009
Meet the Team
Cisco Operations powers a secure, adaptive enterprise built on simplicity, speed, and growth. We serve as customer zero for Cisco's most transformative operational capabilities, proving in real-time how AI reshapes how work gets done, from supply chain to commerce, from IT to security, and across the digital workplace where our employees innovate every day. We're simultaneously architecting the platforms, governance, and operating disciplines required to move beyond AI-assisted to AI-orchestrated operations across Cisco's global ecosystem, while ensuring human judgment, accountability, and trust remain firmly at the center. By translating these proven breakthroughs, cross-functional innovations, and customer-relevant stories into compelling narratives, you will position Cisco Operations as a trusted partner and credible innovator in the enterprise AI and operational excellence landscape.
Your Impact
The Executive Communications Partner serves as a key resource to executives. You will develop and execute communication strategies that enhance executive presence, translate technical complexity into compelling narratives, and amplify the organization's impact across internal and external audiences. This role combines strategic thinking with hands-on execution, positioning you as a trusted advisor who bridges planning and delivery while contributing to broader organizational visibility.
Key Responsibilities

• Strategic Advising: Partner with executives and their teams to develop communication strategies and roadmaps. Identify and capitalize on strategic opportunities that align with business objectives. Support the management of high-impact communications for time-sensitive situations.
• Narrative & Content Development: Craft clear, compelling messaging for diverse audiences. Develop speeches, keynotes, presentations, articles, and multimedia content that establish thought leadership and reinforce organizational priorities.
• Executive Guidance: Work with executives to refine their presentation skills, communication style, and engagement approach with internal and external stakeholders.
• Cross-Functional Collaboration: Partner with PR, Marketing, Product, Analyst Relations, Sales, and other functions to ensure messaging consistency and amplify organizational initiatives across channels.
• Strategy Execution: Design and implement communication vehicles (broadcasts, roundtables, social media, events, etc.). Establish metrics to measure effectiveness and refine strategies based on feedback and results.

Who You Are

• Strategic Storytelling: Ability to distill complex strategies and technical information into clear and impactful messages.
• Executive Acumen: Ability to operate effectively with senior leaders and adapt to a fast-paced, complex environment.
• Operational Excellence: Experience managing multiple projects, high-visibility initiatives, and competing priorities with strong execution.
• Adaptability: Ability to balance strategic thinking with tactical delivery and pivot as needed.

Minimum Qualifications

• 6+ years of experience with executive communications
• Bachelor's degree in Communications, Business Administration, Journalism, or related field
• Demonstrated success creating content that engages employees, customers, partners, and/or external stakeholders
• Strong visual and written communication skills, with expertise in Microsoft PowerPoint, Word, and related tools
• Proven ability to manage multiple projects and competing priorities while maintaining high-quality execution

Preferred Qualifications

• Experience in communications for AI, IT, or technology a plus
• Experience using AI tools to scale impact, drive efficiency, and enhance communications
• Knowledge of Cisco products and/or enterprise technology landscape

Why Cisco?
At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Why Cisco?
At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.
Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere.
We are Cisco, and our power starts with you.
Message to applicants applying to work in the U.S. and/or Canada:
The starting salary range posted for this position is $135,100.00 to $171,400.00 and reflects the projected salary range for new hires in this position in U.S. and/or Canada locations, not including incentive compensation*, equity, or benefits.
Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process.
U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time.
U.S. employees are eligible for paid time away as described below, subject to Cisco's policies:

• 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees
• 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco
• Non-exempt employees** receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees
• Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations)
• 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next
• Additional paid time away may be requested to deal with critical or emergency issues for family members
• Optional 10 paid days per full calendar year to volunteer

For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies.
Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows:

• .75% of incentive target for each 1% of revenue attainment up to 50% of quota;
• 1.5% of incentive target for each 1% of attainment between 50% and 75%;
• 1% of incentive target for each 1% of attainment between 75% and 100%; and
• Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation.

For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid.
The applicable full salary ranges for this position, by specific state, are listed below:
New York City Metro Area:
$165,200.00 - $240,900.00
Non-Metro New York state & Washington state:
$145,200.00 - $211,700.00
* For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined.
** Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.