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Remote Communication Jobs in Rochester, NY (NOW HIRING)

Strong verbal communication and relationship-building skills * Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop computer with a working camera

Strong verbal communication and relationship-building skills * Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop computer with a working camera

Strong verbal communication and relationship-building skills * Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop computer with a working camera

Strong verbal communication and relationship-building skills * Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop computer with a working camera

Strong verbal communication and relationship-building skills * Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop computer with a working camera

Strong verbal communication and relationship-building skills * Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop computer with a working camera

Strong verbal communication and relationship-building skills * Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop computer with a working camera

Strong verbal communication and relationship-building skills * Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop computer with a working camera

Strong verbal communication and relationship-building skills * Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop computer with a working camera

Strong verbal communication and relationship-building skills * Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop computer with a working camera

Strong verbal communication and relationship-building skills * Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop computer with a working camera

Showing results 21-40

Remote Communication information

See Rochester, NY salary details

$25.7K

$31.1K

How much do remote communication jobs pay per year?

As of Sep 10, 2026, the average yearly pay for remote communication in Rochester, NY is $31,448.00, according to ZipRecruiter salary data. Most workers in this role earn between $28,100.00 and $28,600.00 per year, depending on experience, location, and employer.

What is a remote communication specialist?

A Remote Communication Specialist is a professional who manages and facilitates communication between team members, clients, or stakeholders who are working from different locations. They use digital tools and platforms such as email, video conferencing, instant messaging, and project management software to ensure clear and effective information exchange. Their role is essential in helping remote teams stay connected, collaborate efficiently, and overcome the challenges of working outside a traditional office environment.

What are the key skills and qualifications needed to thrive in a remote communication role?

To thrive in a Remote Communication role, you need excellent written and verbal communication skills, digital literacy, and often a background in communications or related fields. Familiarity with collaboration platforms like Slack, Microsoft Teams, Zoom, and project management tools is typically required. Strong organizational skills, self-motivation, and proactive problem-solving are crucial soft skills for standing out in this position. These competencies ensure clear, efficient information exchange and productive teamwork across distributed environments.

What are some effective strategies for successful collaboration within a remote communication team?

Collaboration in a remote communication team often relies on clear protocols and the use of digital tools such as Slack, Zoom, or project management platforms. Establishing regular check-ins, setting clear expectations, and maintaining transparent documentation help ensure everyone stays aligned despite physical distance. Many teams also use shared drives and real-time editing tools to streamline workflows and minimize misunderstandings. Cultivating a culture of open feedback and proactive communication is essential to overcome the challenges of working apart and to maintain strong team cohesion.

What is the difference between Remote Communication vs Customer Service Representative?

AspectRemote CommunicationCustomer Service Representative
Required CredentialsCommunication skills, tech proficiencyCommunication skills, sometimes certifications
Work EnvironmentHome or remote locations, digital toolsCall centers, offices, or remote setups
Industry UsageMarketing, sales, tech supportRetail, telecom, service industries
Common Search/ComparisonYesYes

Remote Communication involves managing digital interactions across various platforms, focusing on effective online engagement. Customer Service Representatives primarily handle customer inquiries via phone, chat, or email. While both roles require strong communication skills and often work remotely, Remote Communication emphasizes broader digital interaction skills, whereas Customer Service focuses on direct customer support. Understanding these differences helps job seekers find roles aligned with their skills and career goals.

What are the most commonly searched types of Communication jobs in Rochester, NY?

The most popular types of Communication jobs in Rochester, NY are:

What cities near Rochester, NY are hiring for Remote Communication jobs?

Cities near Rochester, NY with the most Remote Communication job openings:

Infographic showing various Remote Communication job openings in Rochester, NY as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 85% Physical, 2% Hybrid, and 13% Remote job distribution, with an average salary of $31,448 per year, or $15.1 per hour.

Remote Support Professional

Rochester, NY • On-site, Remote

Heritage Christian Services
Offices of Mental Health Practitioners • 11 - 50 employees

$21.40/hr

Other

Re-posted 17 days ago


Heritage Christian Services rating

5.6

Company rating: 5.6 out of 10

Based on 15 frontline employees who took The Breakroom Quiz


Job description

Overview
Be part of an exciting new venture in promoting independence and opportunities for growth with the people we support. Full time and part time opportunities are available working from 10pm-6am at a remote location supported by Heritage Christian Services.
Under the direction of the Remote Support Manager, the Remote Support Professional (RSP) provides remote support services from a Heritage Christian Services-designated location. This position does not operate from a home-based setting. The RSP delivers services through active monitoring, as-needed (PRN) supports, and emergency response. The RSP monitors individuals to support environmental stability while promoting increased independence and autonomy. All duties are performed in support of the mission, vision, and values of Heritage Christian Services, Inc.
Pay for this position: $21.40 / hr
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to departmental budgets, qualifications, experience, education, licenses, specialty, and training. The above range represents the organization's good faith and reasonable estimate of the range of possible compensation at the time of posting
Responsibilities
  • Monitors people supported and provides support in areas related to health, medication, safety and daily living
  • Empowers people supported to make independent decisions and provide emergency backup as needed
  • Responds to emergency requests from people supported, and as needed, escalates to emergencies by implementing agency emergency calling procedures and potential to provide back-up in-person staffing
  • Notifies and coordinates with emergency services when required
  • Troubleshoots technology issues with remote support systems in the homes
  • Provides ongoing training with technology to people supported to engage them to utilize in-home devices
  • Monitors wearable devices when people supported are away from home and provides assistance and interventions as needed
  • Provides in-service training and consultation to supported people and their care/parents/guardians on technology, including the use of remote support systems
  • Provides remote support to people supported remotely throughout assigned programs on caseload
  • Ability to deal with problems involving several concrete variables in standardized situations
  • Demonstrates reasonable decision making even when dealing with emotional topics
  • Ensures timely and accurate documentation of services
  • Completes and attends all scheduled and trainings required by Heritage Christian Services. Participates in in-service sessions and other staff training sessions, implementing new procedures.
  • Maintains the privacy and confidentiality of each person's personal information in accordance with HIPAA
  • Prevents, recognizes and reports abuse

Qualifications
  • Minimum of High School diploma or equivalency
  • Valid driver's license that is following Heritage Christian Services' motor vehicle record standards, and reliable transportation to and from work
  • Experience working with individuals with intellectual and/or developmental disabilities (IDD) is preferred. Candidates must demonstrate the ability to work effectively and collaboratively with a diverse population. A minimum of one (1) year of relevant experience is required.
  • Must demonstrate effective verbal and written communication skills
  • Intermediate knowledge of technology systems utilized by the agency is required, including payroll platforms and electronic medical record (EMR) systems. Candidates must demonstrate the ability to effectively navigate, interpret, and utilize these systems in support of program and operational responsibilities.

WORKING CONDITIONS: Remote support staff work in a changing environment that adjusts to the needs of the people served. The environment may be fast paced with interruptions, distractions and deadlines. Direct support staff need to be flexible, attentive and be able to adjust to changing needs. Depending on the needs of people served, the work can be physically demanding including transferring or supporting people with mobility needs, lifting or moving items up to 50 pounds, walking or standing and sitting for extended periods of time. Hours vary based on assignment; may include variety of shifts and overnight hours
Our Commitment to Equity and Justice
We believe that people are entitled to dignity, respect, equity and justice. We champion a society that removes barriers. We reject racism and discrimination of any kind. We protest systemic and political inequities that marginalize people, recognizing that there is a history of structural racism in the United States. We will continue to learn and change to achieve justice. We know that strength comes from unity.

What Heritage Christian Services employees say

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