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Remote Collections Jobs in Virginia Beach, VA (NOW HIRING)

Adecco

Customer Service Representative

Newport News, VA · On-site +1

$21/hr

Hybrid schedule Monday and Friday remote; Tuesday through Thursday onsite, 9:00 AM to 6:00 PM EST · Weekly paycheck · Pay: $21.00 per hour · Access to Adecco's Aspire Academy with thousands of ...

Adecco

Customer Service Representative

Newport News, VA · On-site +1

$21/hr

Hybrid schedule Monday and Friday remote; Tuesday through Thursday onsite, 9:00 AM to 6:00 PM EST · Weekly paycheck · Pay: $21.00 per hour · Access to Adecco's Aspire Academy with thousands of ...

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Showing results 41-54

All JobsCollections JobsRemote Collections JobsRemote Collections Jobs in Virginia Beach, VA

Remote Collections information

See Virginia Beach, VA salary details

$12

$20

$28

How much do remote collections jobs pay per hour?

As of Aug 23, 2026, the average hourly pay for remote collections in Virginia Beach, VA is $20.37, according to ZipRecruiter salary data. Most workers in this role earn between $16.88 and $22.84 per hour, depending on experience, location, and employer.

What is a remote collections job?

Remote collections jobs involve contacting individuals or businesses to recover overdue payments or debts, all while working from a location outside of a traditional office. These positions typically use phone, email, or online platforms to communicate with clients and negotiate payment arrangements. Remote collections agents must have strong communication and negotiation skills, as well as the ability to manage sensitive information and adhere to relevant laws. This role often requires self-motivation and the ability to work independently while meeting targets. Many companies offer training and support to help remote collections agents succeed.

What are the key skills and qualifications needed to thrive as a remote collections specialist, and why are they important?

To thrive as a Remote Collections Specialist, you need strong communication, negotiation, and organizational skills, typically supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and basic accounting tools is often required. Persistence, empathy, and the ability to handle difficult conversations professionally are vital soft skills for this role. These skills ensure effective debt recovery, maintain customer relationships, and uphold compliance in a remote work environment.

What are some common challenges faced by remote collections specialists and how can they be addressed?

Remote collections specialists often encounter challenges such as difficulty reaching customers, building rapport over the phone or email, and managing time effectively across different time zones. To overcome these obstacles, it's important to utilize multiple communication channels, maintain clear and empathetic messaging, and leverage organizational tools like CRM systems. Regular virtual team meetings and ongoing training can also help remote collections professionals stay connected and updated on best practices, ensuring higher success rates in debt recovery.

What is the difference between Remote Collections vs Remote Accounts Payable Specialist?

AspectRemote CollectionsRemote Accounts Payable Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience in finance or collectionsHigh school diploma or equivalent; accounting or finance certification preferred
Work EnvironmentRemote, often in call centers or office settingsRemote, typically in finance or accounting departments
Employer & Industry UsageFinancial institutions, debt collection agencies, healthcare, retailCorporations, finance departments, accounting firms
Common Search & Comparison IntentUnderstanding roles in debt recovery and payment collectionManaging payables and vendor payments remotely

Remote Collections involves contacting customers to recover overdue payments, focusing on debt recovery. Remote Accounts Payable Specialists handle processing and managing company bills and vendor payments remotely. While both roles are finance-related and often remote, Collections emphasizes debt recovery, whereas Accounts Payable focuses on payment processing and vendor management.

What are the most commonly searched types of Collections jobs in Virginia Beach, VA?

The most popular types of Collections jobs in Virginia Beach, VA are:

What are popular job titles related to Remote Collections jobs in Virginia Beach, VA?

For Remote Collections jobs in Virginia Beach, VA, the most frequently searched job titles are:

What job categories do people searching Remote Collections jobs in Virginia Beach, VA look for?

The top searched job categories for Remote Collections jobs in Virginia Beach, VA are:

What cities near Virginia Beach, VA are hiring for Remote Collections jobs?

Cities near Virginia Beach, VA with the most Remote Collections job openings:

Remote Collections jobs near you
Infographic showing various Remote Collections job openings in Virginia Beach, VA as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 14% Part Time, 1% Temporary, and 2% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $42,371 per year, or $20.4 per hour.

Virtual Customer Benefits Support Representative | Work From Home

Globe Life American Income Division

Norfolk, VA • On-site, Remote

$15.50 - $21/hr

Full-time

Medical, Life

Posted 6 days ago

Job description

Virtual Customer Benefits Support Representative / Work From Home
Company: AO | Globe Life
Location: 100% Remote - United States
Schedule: Full-Time | Flexible Schedule
Compensation: Commission-Based | Weekly Pay | Performance Incentives
Experience: Entry-Level Friendly | Training & Mentorship ProvidedHelp Families. Deliver Exceptional Service. Build Your Career From Home.
Are you looking for a 100% remote career where you can use your communication and customer service skills while helping individuals and families understand important benefit options?
AO is seeking motivated, service-oriented professionals to join our growing virtual team as Virtual Customer Benefits Support Representatives.
In this role, you'll connect with clients through scheduled phone and Zoom appointments, answer questions, explain available life, accident, and supplemental health insurance benefits, and provide professional guidance throughout the enrollment process.
No previous insurance experience is required. We provide comprehensive training, licensing guidance, mentorship, and ongoing professional development.
• 100% Work From Home
• Weekly Commission Pay + Performance Bonuses
• Qualified Client Opportunities
• No Lead Purchasing Required
• Comprehensive Training & Mentorship
• Flexible Schedule
• Leadership & Advancement OpportunitiesAbout the Role
As a Virtual Customer Benefits Support Representative, you'll help create a positive client experience by combining customer service, benefits education, relationship building, and enrollment support.
You'll work with individuals and families virtually, helping them understand available coverage and providing the information they need to make informed decisions.What You'll DoCustomer Service & Benefits Support
  • Meet with clients through scheduled Zoom and phone appointments
  • Answer questions regarding available benefits and coverage options
  • Explain life, accident, and supplemental health insurance benefits clearly and professionally
  • Identify client needs and provide appropriate benefit recommendations
  • Guide clients through applications and enrollment
  • Provide professional follow-up and ongoing client support
Client Relationship Management
  • Build trusted, long-term relationships with clients
  • Assist with applicable policy reviews and beneficiary updates
  • Schedule appointments and manage follow-up communication
  • Maintain accurate digital client records and documentation
  • Respond to client questions with professionalism, accuracy, and care
  • Deliver an exceptional client experience from initial consultation through ongoing service
Training & Professional Development
  • Participate in structured virtual onboarding
  • Attend weekly training and coaching sessions
  • Receive one-on-one mentorship from experienced leaders
  • Develop customer service, communication, and presentation skills
  • Build product and benefits knowledge
  • Participate in leadership development opportunities
What We Offer
🏠 100% Remote Work
Work from home while connecting virtually with clients, teammates, and mentors throughout the United States.
  • No daily commute
  • Flexible scheduling
  • Virtual appointments
  • Remote training and mentorship
  • Collaborative team environment
💰 Weekly Performance-Based Compensation
This is a commission-based opportunity, not an hourly or salaried customer service position.
Compensation opportunities may include:
  • Weekly commission payments
  • Performance-based bonuses
  • Renewal and residual income opportunities
  • Leadership incentives as applicable
  • Performance recognition

Individual earnings vary based on production and performance and are not guaranteed.
📞 Qualified Client Opportunities
Focus on helping individuals and families interested in learning more about available benefits.
No lead purchasing is required.
📚 Comprehensive Training & Mentorship
No previous insurance experience is necessary.
We provide:
  • Structured onboarding
  • Insurance licensing guidance
  • Product and benefits education
  • Customer service training
  • Consultative sales development
  • One-on-one mentorship
  • Weekly coaching
  • Leadership development
  • Ongoing professional education
Benefits & Recognition
Qualifying representatives may have access to:
  • Medical insurance reimbursement program
  • Company-supported life insurance
  • Accidental Death Benefit coverage
  • Renewal and residual income opportunities
  • Leadership development programs
  • Performance recognition and rewards
  • Professional conferences and team events
  • Incentive travel opportunities for qualifying performers

Eligibility requirements and qualification periods may apply.Career Growth
AO believes in developing talent from within.
Representatives who demonstrate strong performance, professionalism, consistency, and leadership ability may have opportunities to progress into:
  • Mentoring and training
  • Team development
  • Leadership
  • Management
  • Additional advancement opportunities

Career advancement is based on performance and development rather than tenure alone.What We're Looking For
Successful candidates typically demonstrate:
  • Strong communication and interpersonal skills
  • Customer-service-focused mindset
  • Positive attitude and willingness to learn
  • Professionalism and integrity
  • Self-motivation and personal accountability
  • Strong organization and time-management skills
  • Dependability and attention to detail
  • Ability to work independently from home
  • Comfort using computers and virtual communication platforms
  • Coachability and desire for professional growth
Helpful Experience
Experience in these areas can be beneficial but is not required:
  • Customer Service
  • Member Services
  • Client Support
  • Call Centers
  • Retail
  • Hospitality
  • Healthcare
  • Education
  • Administrative Support
  • Banking
  • Financial Services
  • Sales
Minimum Requirements
Applicants must:
  • Be at least 18 years of age
  • Be legally authorized to work in the United States
  • Be physically located within the United States
  • Have access to a computer or laptop
  • Maintain reliable high-speed internet
  • Have webcam and microphone capability
  • Maintain a quiet, professional workspace
  • Be comfortable conducting virtual client appointments
  • Be willing and able to obtain the required state Life & Health Insurance License

Licensing guidance and support are provided.Virtual Interview Process
Qualified applicants will complete a brief career overview explaining the position, compensation structure, licensing requirements, training, and advancement opportunities.
Candidates interested in continuing will then have the opportunity to participate in a live Zoom interview with our hiring team.Ready to Build Your Remote Career?
If you're looking for a work-from-home opportunity where you can help families, build valuable professional skills, and create long-term income and advancement opportunities based on your performance, we'd like to hear from you.
Apply today to be considered for our Virtual Customer Benefits Support Representative opportunity with AO.Help Families. Deliver Great Service. Grow Your Future From Home. 🚀

Apply