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Remote Collections Jobs in Salisbury, NC (NOW HIRING)

Mercor

RCM Finance Leader - AI Trainer

Charlotte, NC · Remote

$162/hr

Remote Role Responsibilities * Provide executive-level oversight and strategic direction for end-to-end revenue cycle operations, including patient access, coding, billing, denials, and collections.

USAA

Payments Solutions Engineer Lead

Charlotte, NC · On-site +1

$100K - $131K/yr

USAA roles may offer remote or hybrid flexibility for active-duty military spouses consistent with ... Design high-volume payment processing, collections, cash application, settlement, and exception ...

HiddenLayer

Senior Accountant

Charlotte, NC · On-site +1

$72K - $90K/yr

Senior Accountant Remote- East Coast preferred ABOUT THE ROLE: HiddenLayer is entering an exciting ... collections follow-up, and cash application * Partner with Finance leaders on budgeting ...

New

3M

Payroll Leader (New Joint Venture)

Concord, NC · On-site +1

$124K - $151K/yr

... collections and dispute resolution. Strong written and verbal communication skills. Experience working directly with customers on payment‐related issues. Work Location United States (Remote or ...

3M

Payroll Leader (New Joint Venture)

Concord, NC · On-site +1

$124K - $151K/yr

... collections and dispute resolution. Strong written and verbal communication skills. Experience working directly with customers on payment‐related issues. Work Location United States (Remote or ...

Addison Group

eCommerce Coordinator

Charlotte, NC · Remote

$27 - $29/hr

Maintain website merchandising, promotional collections, and homepage content. * Produce weekly and ... Primarily onsite in Charlotte with occasional remote flexibility based on business needs.

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All JobsCollections JobsRemote Collections JobsRemote Collections Jobs in Salisbury, NC

Remote Collections information

See Salisbury, NC salary details

$11

$19

$27

How much do remote collections jobs pay per hour?

As of Aug 30, 2026, the average hourly pay for remote collections in Salisbury, NC is $19.40, according to ZipRecruiter salary data. Most workers in this role earn between $16.06 and $21.73 per hour, depending on experience, location, and employer.

What is a remote collections job?

Remote collections jobs involve contacting individuals or businesses to recover overdue payments or debts, all while working from a location outside of a traditional office. These positions typically use phone, email, or online platforms to communicate with clients and negotiate payment arrangements. Remote collections agents must have strong communication and negotiation skills, as well as the ability to manage sensitive information and adhere to relevant laws. This role often requires self-motivation and the ability to work independently while meeting targets. Many companies offer training and support to help remote collections agents succeed.

What are the key skills and qualifications needed to thrive as a remote collections specialist, and why are they important?

To thrive as a Remote Collections Specialist, you need strong communication, negotiation, and organizational skills, typically supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and basic accounting tools is often required. Persistence, empathy, and the ability to handle difficult conversations professionally are vital soft skills for this role. These skills ensure effective debt recovery, maintain customer relationships, and uphold compliance in a remote work environment.

What are some common challenges faced by remote collections specialists and how can they be addressed?

Remote collections specialists often encounter challenges such as difficulty reaching customers, building rapport over the phone or email, and managing time effectively across different time zones. To overcome these obstacles, it's important to utilize multiple communication channels, maintain clear and empathetic messaging, and leverage organizational tools like CRM systems. Regular virtual team meetings and ongoing training can also help remote collections professionals stay connected and updated on best practices, ensuring higher success rates in debt recovery.

What is the difference between Remote Collections vs Remote Accounts Payable Specialist?

AspectRemote CollectionsRemote Accounts Payable Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience in finance or collectionsHigh school diploma or equivalent; accounting or finance certification preferred
Work EnvironmentRemote, often in call centers or office settingsRemote, typically in finance or accounting departments
Employer & Industry UsageFinancial institutions, debt collection agencies, healthcare, retailCorporations, finance departments, accounting firms
Common Search & Comparison IntentUnderstanding roles in debt recovery and payment collectionManaging payables and vendor payments remotely

Remote Collections involves contacting customers to recover overdue payments, focusing on debt recovery. Remote Accounts Payable Specialists handle processing and managing company bills and vendor payments remotely. While both roles are finance-related and often remote, Collections emphasizes debt recovery, whereas Accounts Payable focuses on payment processing and vendor management.

What are the most commonly searched types of Collections jobs in Salisbury, NC?

The most popular types of Collections jobs in Salisbury, NC are:

What cities near Salisbury, NC are hiring for Remote Collections jobs?

Cities near Salisbury, NC with the most Remote Collections job openings:

Remote Collections jobs near you
Infographic showing various Remote Collections job openings in Salisbury, NC as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $40,354 per year, or $19.4 per hour.

Senior Collections Specialist - ServiceMac

First American

Concord, NC • On-site, Remote

$23.37 - $31.15/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 3 days ago

Job description

Who We AreJoin a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.What We DoThe Sr. Collections Specialist serves as a highly skilled resource responsible for managing complex loss mitigation and collections activities. Also known as the Single Point of Contact (SPOC) within Loss Mitigation, you will act as the liaison for borrowers, guiding them through delinquency resolution and home retention or liquidation options. You will conduct both inbound and outbound customer outreach, analyze borrower financials, negotiate payment solutions, and ensure accounts remain compliant with investor, regulatory, and company requirements.
This position requires strong judgment, advanced problem solving skills, and the ability to navigate sensitive or difficult customer situations with professionalism. As a subject matter expert, you will maintain detailed documentation, resolve escalated issues, and provide exceptional service while managing a wide range of tasks in a fast paced environment.
Has substantial understanding of the job / function / products and applies knowledge and skills to complete a wide range of tasks. Demonstrates excellent judgement and resolves difficult calls and situations. May be viewed as a subject matter expert on a variety of tasks and/or act as a SPOC specialist.

How You'll Contribute

  • Serve as the primary point of contact for customers regarding loss mitigation and collections-related inquiries.
  • Perform outbound and inbound collection calls to resolve delinquent accounts.
  • Analyze borrower financials to determine eligibility for retention (forbearances, modifications) or liquidation (short sale, deed in lieu) options.
  • Maintain accurate and detailed records of all customer interactions and account activity.
  • Provide exceptional customer service by addressing and resolving complex account issues, discrepancies, and disputes.
  • Review accounts to ensure compliance with company policies, procedures, and regulatory requirements.

What You'll Bring

Required Education, Experience, Certification/Licensure

  • High School diploma or equivalent
  • Some college preferred
  • Typically requires a minimum of 3 years' experience in collections, loss mitigation or mortgage servicing.

Knowledge, Skills, and Abilities (KSAs)

  • Excellent verbal and written skills with strong negotiation and active listening skills.
  • Problem solving, time management, and organizational skills.
  • Excellent customer service skills with the ability to manage conflict and negotiate successful outcomes.
  • Strong attention to detail
  • Strong knowledge of investor guidelines (FHA, VA, FNMA, FHLMC)
  • Able to thrive working in a fast-paced collaborative environment and manage multiple priorities.
  • Strong computer skills including Microsoft Office applications.
  • Strong knowledge of state and federal Fair Debt Collections Laws, US Bankruptcy Code, and bankruptcy procedures and regulations.
  • Able to analyze and interpret complex documents to make sound decisions and recommendations.
  • Able to interact and communicate with individuals at all levels of the organization.

Working hours will be 11am-8pm EST.

Candidates selected for employment will be required to successfully complete a background check and credit check as a condition of employment, where permitted by applicable law.

Pay Range: $23.37 - $31.15 Hourly, RemoteThis hiring range is a reasonable estimate of the base pay range for this position at the time of posting. Pay is based on a number of factors which may include job-related knowledge, skills, experience, business requirements and geographic location.What We OfferBy choice, we don't simply accept individuality - we embrace it, we support it, and we thrive on it! Our People First culture is inclusive for all employees - not just because it's the right thing to do, but because it's the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

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