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Remote Collections Jobs in Orem, UT (NOW HIRING)

Five Star Solutions

Customer Service Mon-Fri

Sandy, UT · Remote

$14/hr

This is a remote position for those that reside in = AL, GA, ID, IA, IN, KS, LA, MI, MS, NV, NC, ND, OH, OK, PA, SC, SD, TX, TN, UT, VA, WV, WI, WY Qualifications * 1 year of previous call center or ...

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All JobsCollections JobsRemote Collections JobsRemote Collections Jobs in Orem, UT

Remote Collections information

See Orem, UT salary details

$11

$18

$26

How much do remote collections jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for remote collections in Orem, UT is $18.66, according to ZipRecruiter salary data. Most workers in this role earn between $15.48 and $20.91 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote collections specialists and how can they be addressed?

Remote collections specialists often encounter challenges such as difficulty reaching customers, building rapport over the phone or email, and managing time effectively across different time zones. To overcome these obstacles, it's important to utilize multiple communication channels, maintain clear and empathetic messaging, and leverage organizational tools like CRM systems. Regular virtual team meetings and ongoing training can also help remote collections professionals stay connected and updated on best practices, ensuring higher success rates in debt recovery.

What are remote collections jobs?

Remote collections jobs involve contacting individuals or businesses to recover overdue payments or debts, all while working from a location outside of a traditional office. These positions typically use phone, email, or online platforms to communicate with clients and negotiate payment arrangements. Remote collections agents must have strong communication and negotiation skills, as well as the ability to manage sensitive information and adhere to relevant laws. This role often requires self-motivation and the ability to work independently while meeting targets. Many companies offer training and support to help remote collections agents succeed.

What is the difference between Remote Collections vs Remote Accounts Payable Specialist?

AspectRemote CollectionsRemote Accounts Payable Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience in finance or collectionsHigh school diploma or equivalent; accounting or finance certification preferred
Work EnvironmentRemote, often in call centers or office settingsRemote, typically in finance or accounting departments
Employer & Industry UsageFinancial institutions, debt collection agencies, healthcare, retailCorporations, finance departments, accounting firms
Common Search & Comparison IntentUnderstanding roles in debt recovery and payment collectionManaging payables and vendor payments remotely

Remote Collections involves contacting customers to recover overdue payments, focusing on debt recovery. Remote Accounts Payable Specialists handle processing and managing company bills and vendor payments remotely. While both roles are finance-related and often remote, Collections emphasizes debt recovery, whereas Accounts Payable focuses on payment processing and vendor management.

What are the key skills and qualifications needed to thrive as a Remote Collections Specialist, and why are they important?

To thrive as a Remote Collections Specialist, you need strong communication, negotiation, and organizational skills, typically supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and basic accounting tools is often required. Persistence, empathy, and the ability to handle difficult conversations professionally are vital soft skills for this role. These skills ensure effective debt recovery, maintain customer relationships, and uphold compliance in a remote work environment.
What are the most commonly searched types of Collections jobs in Orem, UT? The most popular types of Collections jobs in Orem, UT are:
What are popular job titles related to Remote Collections jobs in Orem, UT? For Remote Collections jobs in Orem, UT, the most frequently searched job titles are:
What job categories do people searching Remote Collections jobs in Orem, UT look for? The top searched job categories for Remote Collections jobs in Orem, UT are:
What cities near Orem, UT are hiring for Remote Collections jobs? Cities near Orem, UT with the most Remote Collections job openings:
Remote Collections jobs near you
Infographic showing various Remote Collections job openings in Orem, UT as of July 2026, with employment types broken down into 82% Full Time, 15% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $38,814 per year, or $18.7 per hour.
Customer Service Representative, UT (8/17 Start)

Customer Service Representative, UT (8/17 Start)

Progressive Leasing

Draper, UT • Remote

$17/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Progressive Leasing rating

7.0

Company rating: 7.0 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

Job description

Progressive Leasing is a leading provider of in-store and e-commerce lease-to-own solutions. With more than 20 years in FinTech, we've grown from start-up to industry leader by innovating, simplifying, and valuing people. We are a subsidiary of PROG Holdings (NYSE: PRG), a FinTech holding company with three business segments: Progressive Leasing, Purchasing Power (a leading employee purchase program for consumer products and services using payroll deduction), and Four, a Buy Now Pay Later (BNPL) platform.

We are currently hiring Customer Service Representativesto help grow our company and ensure our mission is achieved!

Th rl wrk-frm-hm tn nd you must reside within a 60-mile radius of Draper, Utah.

Employee Value Proposition (EVP): PROG is dedicated to providing people with opportunity; opportunity for inclusive collaboration, opportunity for innovation, and opportunity for development.

WE ARE: A team of operations experts that are crucial to the operational excellence and world-class experience that we provide to our customers. Progressive Leasing is known for the high-quality assistance that we provide, and we love to continuously pursue excellence and compassion in all that we do! We are dedicated to creating a culture of belonging, inclusion, diversity, and equity in our teams and celebrate each individual contributions and uniqueness. Our Customer Service department has one goal: to create a positive, engaging, and memorable experience for our customers and agents while driving the business.

YOU ARE: A Customer Service rockstar who loves leading others to provide a world class customer experience. Customer Service is not just a department but an essential value, you will beresponsible for supporting our customers through their lease-to-own experience you have the opportunity to make a difference on every call. We expect that our Customer Service Representatives have clear effective communication, and a positive attitude while problem-solving on every call to ensure that our customer's needs are met. While every call varies the goal of providing a world-class experience is the same.

OUR DAY-TO-DAY:

  • Responsible for in-bound and out-bound calls

  • Provide top tier support and service to our customers

THE DETAILS:

  • Start Date: Monday, August 17, 2026

  • Virtual Training: 4 weeks, Full Time/mandatory, Monday-Friday, 8:30AM-5:00PM; 100% attendance required

  • Full Time Shifts Available: Weekdays, 11:30AM-8:00PM

  • Saturdays AND/OR Sundays Required, between 10:30AM-7:00PM

  • Compensation: $17.00/HR

  • After submitting your application, you will need to complete a quick 10-minute Virtual Introduction to move your application forward. Once you complete it and if you meet qualifications, a recruiter will follow up via text message. Complete the Ribbon AI Virtual Intro here: https://app.ribbon.ai/interview/2b7543f7?assignedRecruiterId=9606072a-7c82-421f-b562-67285622ba06

YOU'LL BRING:

  • Customer Service and prior collections experience with impeccable interpersonal skills

  • Excellent verbal and written communication skills

  • Computer and typing literacy/proficiency, working with multiple software applications/screens simultaneously

  • Phone experience in a customer service/call center environment

  • High school diploma or GED equivalent, must also be 18 years or older

  • AI-enabled tools are already part of how work gets done across our organization, and their use will continue to expand over time. We value people who are curious, adaptable, and open to learning as roles and workflows evolve.

REQUIREMENTS FOR WORK FROM HOME:

  • You must be located within a 60-mile radius of Draper, UT

  • You must have a designated home-based workspace (preferably one that is quiet and free from distractions)

  • You must have a wired internet connection with internet service speeds of at least 10 mbps download and 4 mbps upload to ensure continuous support through excellent call quality and high-speed response rates (wireless, DSL, and/or satellite Internet Service Providers are not compatible with our systems)

WE OFFER:

  • Competitive Compensation

  • Full Health Benefits; Medical/Dental/Vision/Life Insurance + Paid Parental Leave

  • Company Matched 401k

  • Paid Time Off + Paid Holidays + Paid Volunteer Time

  • Diversity Alliance Resource Groups

  • Employee Stock Purchase Program

  • Tuition Reimbursement

  • Charitable Gift Matching

  • Job Required Equipment & Services Will Be Provided

Progressive Leasing welcomes and encourages diversity in the workplace. We do not discriminate in any aspect of employment on the basis of race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity and/or expression, age, veteran status, disability, or any other characteristic protected by federal, state, or local employment discrimination laws where Progressive Leasing does business.

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