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Remote Collections Jobs in Naperville, IL (NOW HIRING)

Medix

A/R Follow Up Rep - PB (Remote)

Chicago, IL · On-site +1

$22 - $24/hr

Remote (Full-Time) Schedule: Monday - Friday | Training & Regular Shift: 8:00 AM - 4:30 PM CT or 8 ... Strong experience in either HB (Hospital Billing) or PB (Physician Billing) insurance collections.

Medix

A/R Follow Up Rep - Remote

Chicago, IL · Remote

$22 - $24/hr

Remote (Full-Time) Schedule: Monday - Friday | Training & Regular Shift: 8:00 AM - 4:30 PM CT or 8 ... Strong experience in either HB (Hospital Billing) or PB (Physician Billing) insurance collections.

Cherry Bekaert

Bookkeeper

Chicago, IL · On-site +1

... remote or hybrid role in Chicago for 1-3 months for catch up and clean up. After that, it may be a fractional role (20-30 hours/week). Candidate will be responsible for the following: * Collections ...

Nomadic Closer

Senior Account Executives

Chicago, IL · Remote

$150K - $200K/yr

Role: Remote High-Ticket Closer * Industry: Public Speaking / Coaching * Offer Price: $10,000 ... Stacked cash incentives based on collections * Trip bonuses and milestone rewards This is a high ...

Nomadic Closer

Closer

Chicago, IL · Remote

$150K - $200K/yr

Role: Remote High-Ticket Closer * Industry: Public Speaking / Coaching * Offer Price: $10,000 ... Stacked cash incentives based on collections * Trip bonuses and milestone rewards This is a high ...

J.R. Simplot Company

Credit Manager - Midwest

Chicago, IL · Remote

$85K - $100K/yr

Although the role is remote, it is preferred that eligible candidates must be residing within the ... Manages collections process to ensure proper sending of follow-up inquiries, negotiating with past ...

New

Allied Benefit Systems

Billing Specialist I

Chicago, IL · Remote

$19.75 - $26.75/hr

... and collections \tExcellent communication and problem solving skills \tProficient in Microsoft ... Our remote friendly culture offers flexibility and the comfort of working from home, while also ...

Travel by Tilly

Remote Customer Service

Franklin Park, IL · Remote

$16 - $21.75/hr

Remote Customer Service Rep Were looking for a creative and detail-oriented remote customer service rep to join our growing travel team. This fully remote position is ideal for someone who loves ...

Optimas Solutions

Accounts Receivable Manager

Wood Dale, IL · On-site +1

$87K - $109K/yr

... collections, and dispute management * Establish and maintain credit limits, oversee customer ... Build and lead a high-performing Accounts Receivable and Credit team across on-site and remote work ...

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All JobsCollections JobsRemote Collections JobsRemote Collections Jobs in Naperville, IL

Remote Collections information

See Naperville, IL salary details

$12

$21

$30

How much do remote collections jobs pay per hour?

As of Jun 12, 2026, the average hourly pay for remote collections in Naperville, IL is $21.43, according to ZipRecruiter salary data. Most workers in this role earn between $17.74 and $23.99 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote collections specialists and how can they be addressed?

Remote collections specialists often encounter challenges such as difficulty reaching customers, building rapport over the phone or email, and managing time effectively across different time zones. To overcome these obstacles, it's important to utilize multiple communication channels, maintain clear and empathetic messaging, and leverage organizational tools like CRM systems. Regular virtual team meetings and ongoing training can also help remote collections professionals stay connected and updated on best practices, ensuring higher success rates in debt recovery.

What are remote collections jobs?

Remote collections jobs involve contacting individuals or businesses to recover overdue payments or debts, all while working from a location outside of a traditional office. These positions typically use phone, email, or online platforms to communicate with clients and negotiate payment arrangements. Remote collections agents must have strong communication and negotiation skills, as well as the ability to manage sensitive information and adhere to relevant laws. This role often requires self-motivation and the ability to work independently while meeting targets. Many companies offer training and support to help remote collections agents succeed.

What is the difference between Remote Collections vs Remote Accounts Payable Specialist?

AspectRemote CollectionsRemote Accounts Payable Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience in finance or collectionsHigh school diploma or equivalent; accounting or finance certification preferred
Work EnvironmentRemote, often in call centers or office settingsRemote, typically in finance or accounting departments
Employer & Industry UsageFinancial institutions, debt collection agencies, healthcare, retailCorporations, finance departments, accounting firms
Common Search & Comparison IntentUnderstanding roles in debt recovery and payment collectionManaging payables and vendor payments remotely

Remote Collections involves contacting customers to recover overdue payments, focusing on debt recovery. Remote Accounts Payable Specialists handle processing and managing company bills and vendor payments remotely. While both roles are finance-related and often remote, Collections emphasizes debt recovery, whereas Accounts Payable focuses on payment processing and vendor management.

What are the key skills and qualifications needed to thrive as a Remote Collections Specialist, and why are they important?

To thrive as a Remote Collections Specialist, you need strong communication, negotiation, and organizational skills, typically supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and basic accounting tools is often required. Persistence, empathy, and the ability to handle difficult conversations professionally are vital soft skills for this role. These skills ensure effective debt recovery, maintain customer relationships, and uphold compliance in a remote work environment.
What are the most commonly searched types of Collections jobs in Naperville, IL? The most popular types of Collections jobs in Naperville, IL are:
What are popular job titles related to Remote Collections jobs in Naperville, IL? For Remote Collections jobs in Naperville, IL, the most frequently searched job titles are:
What job categories do people searching Remote Collections jobs in Naperville, IL look for? The top searched job categories for Remote Collections jobs in Naperville, IL are:
What cities near Naperville, IL are hiring for Remote Collections jobs? Cities near Naperville, IL with the most Remote Collections job openings:
Remote Collections jobs near you
Infographic showing various Remote Collections job openings in Naperville, IL as of June 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 91% Physical, 4% Hybrid, and 5% Remote job distribution, with an average salary of $44,580 per year, or $21.4 per hour.
Remote Account Resolution Representative

Remote Account Resolution Representative

Annuity Health

Westmont, IL • Remote

$16 - $26/hr

Other

Medical, Dental, Vision, Retirement, PTO

Posted 17 days ago

Annuity Health rating

6.4

Company rating: 6.4 out of 10

Based on 7 frontline employees who took The Breakroom Quiz

291st of 426 rated business services

Job description

Description

The Remote Account Resolution Representative contacts customers to assist them in fulfilling their financial obligations. Through outbound and inbound call efforts, the Representative assists customers in settling account balances and setting up payment arrangements for account resolution. No experience in collections is required - Annuity Health will train on our state-of-the-art software system, applicable laws related to collection activities, provide innovative ideas and techniques, and teach proper negotiation and dispute resolution skills necessary to be successful in the position. Annuity Health offers a competitive starting salary and benefits.



Duties/Responsibilities


Maintain a professional tone and respectful demeanor during all patient or authorized party communications by delivering exceptional "patient focused-patient service" at all times.

Strictly adhere to the Company's Compliance guidelines and expectations, to include Local, State, and Federal requirements.

Comply with the Company's call structure expectations including but not limited to, proper collection steps and techniques.

Achieve all assigned goals.

Properly identify individual account situations, and provide appropriate resolution.

Correctly status accounts and update applicable windows/fields within those accounts for potential follow-up.

Provide relevant information by accurately utilizing all available tools/resources to assist in account resolution.

Keep route maintenance backlog at an acceptable level.

Recognize pressing issues and escalate to management as they occur.

Work well with team members/management and not contribute to unproductive group conflict or negativity.

Represent the Company in a positive manner through professional conduct, attitude, and appearance.

Follow Company confidentiality and security policies and procedures.

Understand and comply with company policies and procedures.

Other duties as assigned by management.



Required Skills/Knowledge

Previous collection experience preferred.

Excellent Communication Skills required.

Basic Computer Skills required.

Customer Service Skills.

Conflict Resolution Skills.

High attention to detail.


Education/Experience

  • High school diploma or General Education Development (GED) Certificate required

Benefits

Annuity Health offers its employees excellent benefits including: Health, Dental, Vision, HSA and FSA Accounts, Voluntary Insurance, Paid Holidays, PTO, and 401(k).

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