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Remote Collections Jobs in Converse, TX (NOW HIRING)

Customer Service Representative

New Braunfels, TX · Remote

$14.25 - $19.50/hr

Looking for a remote career where your hard work and your contributions make a difference? At ibex, we are hiring motivated, customer-focused individuals to support a leading utility company in a ...

Customer Service Representative

New Braunfels, TX · Remote

$14.25 - $19.50/hr

Overview Looking for a remote career where your hard work and your contributions make a difference? At ibex, we are hiring motivated, customer-focused individuals to support a leading utility company ...

Customer Service Representative

New Braunfels, TX · Remote

$14.25 - $19.50/hr

Overview Looking for a remote career where your hard work and your contributions make a difference? At ibex, we are hiring motivated, customer-focused individuals to support a leading utility company ...

Showing results 41-46

Remote Collections information

See Converse, TX salary details

$11

$19

$27

How much do remote collections jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for remote collections in Converse, TX is $19.49, according to ZipRecruiter salary data. Most workers in this role earn between $16.15 and $21.83 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote collections specialists and how can they be addressed?

Remote collections specialists often encounter challenges such as difficulty reaching customers, building rapport over the phone or email, and managing time effectively across different time zones. To overcome these obstacles, it's important to utilize multiple communication channels, maintain clear and empathetic messaging, and leverage organizational tools like CRM systems. Regular virtual team meetings and ongoing training can also help remote collections professionals stay connected and updated on best practices, ensuring higher success rates in debt recovery.

What is a remote collections job?

Remote collections jobs involve contacting individuals or businesses to recover overdue payments or debts, all while working from a location outside of a traditional office. These positions typically use phone, email, or online platforms to communicate with clients and negotiate payment arrangements. Remote collections agents must have strong communication and negotiation skills, as well as the ability to manage sensitive information and adhere to relevant laws. This role often requires self-motivation and the ability to work independently while meeting targets. Many companies offer training and support to help remote collections agents succeed.

What is the difference between Remote Collections vs Remote Accounts Payable Specialist?

AspectRemote CollectionsRemote Accounts Payable Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience in finance or collectionsHigh school diploma or equivalent; accounting or finance certification preferred
Work EnvironmentRemote, often in call centers or office settingsRemote, typically in finance or accounting departments
Employer & Industry UsageFinancial institutions, debt collection agencies, healthcare, retailCorporations, finance departments, accounting firms
Common Search & Comparison IntentUnderstanding roles in debt recovery and payment collectionManaging payables and vendor payments remotely

Remote Collections involves contacting customers to recover overdue payments, focusing on debt recovery. Remote Accounts Payable Specialists handle processing and managing company bills and vendor payments remotely. While both roles are finance-related and often remote, Collections emphasizes debt recovery, whereas Accounts Payable focuses on payment processing and vendor management.

What are the key skills and qualifications needed to thrive as a remote collections specialist, and why are they important?

To thrive as a Remote Collections Specialist, you need strong communication, negotiation, and organizational skills, typically supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and basic accounting tools is often required. Persistence, empathy, and the ability to handle difficult conversations professionally are vital soft skills for this role. These skills ensure effective debt recovery, maintain customer relationships, and uphold compliance in a remote work environment.
What cities near Converse, TX are hiring for Remote Collections jobs? Cities near Converse, TX with the most Remote Collections job openings:
Infographic showing various Remote Collections job openings in Converse, TX as of August 2026, with employment types broken down into 82% Full Time, 13% Part Time, 1% Temporary, and 4% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $40,543 per year, or $19.5 per hour.

Payment Reminder Services Rep (Remote After Training)

SWBC

San Antonio, TX • On-site, Remote

$14.50 - $19.50/hr

Full-time

Medical, Retirement

Re-posted 24 days ago


SWBC rating

6.5

Company rating: 6.5 out of 10

Based on 17 frontline employees who took The Breakroom Quiz


Job description

SWBC is seeking a talented individual to communicate with various financial institutions' borrowers, through inbound and/or out-bound calling, to negotiate past due payments and resolve delinquent accounts. This role communicates with borrowers diligently, courteously and professionally while maintaining adherence to all federal, state and corporate regulations.
Why you'll love this role:
This role is a great opportunity to utilize your customer service knowledge with a softer collection approach when speaking to the customers. You will be able to interact with customers by assisting them with their payments. Your customer service skills will directly contribute toward SWBC's Mission to provide excellent customer service.
Essential duties include the following:
  • Through inbound/out-bound calling, collects past due payments and/or payment arrangements to resolve delinquent accounts.
  • Uses sound judgement and follows client and corporate policies to determine suitable collection solutions.
  • Consistently documents conversations clearly and concisely in required collection systems; accurately updates borrower personal information to provide to financial institutions.
  • Accurately processes electronic payments using the ECM/Portal system.
  • Accurately investigates questions, problems or complaints and promptly refers complex situations to the appropriate resources to ensure client and borrower satisfaction.

Serious candidates will possess the minimum qualifications:
  • High School Diploma or equivalency.
  • Excellent interpersonal, written and oral communication, problem solving and telephone etiquette skills.
  • Working knowledge of personal computers to include Microsoft Word, Excel and Internet.
  • Call Center experience preferred.
  • Bilingual preferred.
  • Able to prioritize multiple tasks to ensure successful completion of duties.
  • Able to sit for long periods of time.
  • Able to stoop, kneel, and lift 10-20 lbs. of files or other documents.
  • Able to type a minimum of 35 wpm.

SWBC offers*:
  • Competitive overall compensation package
  • Work/Life balance
  • Employee engagement activities and recognition awards
  • Years of Service awards
  • Career enhancement and growth opportunities
  • Leadership Academy and Mentor Program
  • Continuing education and career certifications
  • Variety of healthcare coverage options
  • Traditional and Roth 401(k) retirement plans
  • Lucrative Wellness Program

*Based upon employee eligibility
Additional Information:
SWBC is a Substance-Free Workplace and requires pre-employment drug testing.
Please note, SWBC does not hire tobacco users as allowed by law.
To learn more about SWBC, visit our website at www.SWBC.com. If interested, please click the appropriate apply button.

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