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Remote Collections Jobs in Charleston, SC (NOW HIRING)

Blackbaud

Solutions Architect, Payment Operations

SC · Remote

$133K - $173K/yr

... collections, reconciliation, and financial operations platforms. This role is critical ... Remote-flexible workforce * Wellness Programs * 401(k) program with employer match * Flexible paid ...

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Remote Collections information

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How much do remote collections jobs pay per hour?

As of Jul 15, 2026, the average hourly pay for remote collections in Charleston, SC is $20.09, according to ZipRecruiter salary data. Most workers in this role earn between $16.63 and $22.50 per hour, depending on experience, location, and employer.

What are some common challenges faced by remote collections specialists and how can they be addressed?

Remote collections specialists often encounter challenges such as difficulty reaching customers, building rapport over the phone or email, and managing time effectively across different time zones. To overcome these obstacles, it's important to utilize multiple communication channels, maintain clear and empathetic messaging, and leverage organizational tools like CRM systems. Regular virtual team meetings and ongoing training can also help remote collections professionals stay connected and updated on best practices, ensuring higher success rates in debt recovery.

What are remote collections jobs?

Remote collections jobs involve contacting individuals or businesses to recover overdue payments or debts, all while working from a location outside of a traditional office. These positions typically use phone, email, or online platforms to communicate with clients and negotiate payment arrangements. Remote collections agents must have strong communication and negotiation skills, as well as the ability to manage sensitive information and adhere to relevant laws. This role often requires self-motivation and the ability to work independently while meeting targets. Many companies offer training and support to help remote collections agents succeed.

What is the difference between Remote Collections vs Remote Accounts Payable Specialist?

AspectRemote CollectionsRemote Accounts Payable Specialist
Required CredentialsHigh school diploma or equivalent; some roles may prefer experience in finance or collectionsHigh school diploma or equivalent; accounting or finance certification preferred
Work EnvironmentRemote, often in call centers or office settingsRemote, typically in finance or accounting departments
Employer & Industry UsageFinancial institutions, debt collection agencies, healthcare, retailCorporations, finance departments, accounting firms
Common Search & Comparison IntentUnderstanding roles in debt recovery and payment collectionManaging payables and vendor payments remotely

Remote Collections involves contacting customers to recover overdue payments, focusing on debt recovery. Remote Accounts Payable Specialists handle processing and managing company bills and vendor payments remotely. While both roles are finance-related and often remote, Collections emphasizes debt recovery, whereas Accounts Payable focuses on payment processing and vendor management.

What are the key skills and qualifications needed to thrive as a Remote Collections Specialist, and why are they important?

To thrive as a Remote Collections Specialist, you need strong communication, negotiation, and organizational skills, typically supported by a high school diploma or equivalent. Familiarity with collections software, CRM systems, and basic accounting tools is often required. Persistence, empathy, and the ability to handle difficult conversations professionally are vital soft skills for this role. These skills ensure effective debt recovery, maintain customer relationships, and uphold compliance in a remote work environment.
What are the most commonly searched types of Collections jobs in Charleston, SC? The most popular types of Collections jobs in Charleston, SC are:
What are popular job titles related to Remote Collections jobs in Charleston, SC? For Remote Collections jobs in Charleston, SC, the most frequently searched job titles are:
What job categories do people searching Remote Collections jobs in Charleston, SC look for? The top searched job categories for Remote Collections jobs in Charleston, SC are:
What cities near Charleston, SC are hiring for Remote Collections jobs? Cities near Charleston, SC with the most Remote Collections job openings:
Remote Collections jobs near you
Infographic showing various Remote Collections job openings in Charleston, SC as of July 2026, with employment types broken down into 82% Full Time, 15% Part Time, 1% Temporary, and 2% Contract. Highlights an 92% Physical, 3% Hybrid, and 5% Remote job distribution, with an average salary of $41,781 per year, or $20.1 per hour.
Solutions Architect, Payment Operations

Solutions Architect, Payment Operations

Blackbaud

SC • Remote

$133K - $173K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 14 days ago

Blackbaud rating

8.4

Company rating: 8.4 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

74th of 209 rated software companies

Job description

About the role:

As a SAFe Solution Architect aligned to the Payments Operations value stream, you will define and drive the architectural vision and technical strategy across all payment, billing, collections, reconciliation, and financial operations platforms. This role is critical toensuringthat customer and donor funds move securely, accurately, compliantly, and at scale from authorization through settlement and reporting.

You will partner closely with Finance, Payments Operations, Risk & Compliance, Product Management, Cyber Security, and Engineering to design resilient,highly available, and audit-ready solutions that support global payment methods, regulatory requirements, and high transaction volumes.

What you'll be doing:

  • Define and evolve the solution architecture for the Payments Operations value stream, ensuring alignment with enterprise architecture and business strategy.

  • Establish andmaintaina long-term architectural roadmap supporting end-to-endpaymentlifecycles including authorization, settlement, reconciliation, refunds, chargebacks, and reporting.

  • Drive modernization using cloud-native, API-first, and event-driven architectures to improve scalability, resiliency, and observability.

  • Partner with Finance, Risk, Compliance, Product, and Engineering teams to translate business and regulatory requirements into secure, scalable technical solutions.

  • Lead architectural design across payment gateways, billing and invoicing platforms, ERP and general ledger integrations, and financial data pipelines.

  • Ensure architectural alignment and dependency management across multiple Agile Release Trains (ARTs).

  • Designhighly availableand fault-tolerant systems supporting mission-critical financial workflows with strict SLAs.

  • Guide teams in implementing auditable, idempotent transaction flows and real-time event processing.

  • Identifyand mitigate technical and operational risks related to PCI DSS, SOX, fraud, data privacy, and financial compliance.

  • Participate in PI Planning, System Demos, and Inspect & Adapt events to ensure architectural alignment and continuous improvement.

  • Collaborate with Enterprise, Cyber, and Solution Architects to ensure interoperability across adjacent value streams.

What we'll want you to have:

  • 12+ years of industry experience designing and implementing solutions.

  • 8+ years of experience in solution or enterprise architecture roles.

  • 3+ years of experience working in a SAFe environment or other scaled Agile frameworks.

  • SAFeArchitect Certification (or willingness to obtain).

  • Deepexpertisein payments, billing, reconciliation, and financial operations architectures.

  • Experience with Integration & Event Hubs, Event Streaming & Pub/Sub, and AI orchestration

  • Strong understanding of PCI DSS, SOX controls, auditability, and financial compliance requirements.

  • Demonstrated ability to deliver solutionsmeetingquality, security, availability, and operability standards.

Preferred Skills

  • Experience with payment gateways and processors (e.g., Stripe,Cybersource,Adyen, Braintree,Hyperwallet,Worldpay, PayPal).

  • Experience integrating billing, subscription management, and revenue recognition platforms.

  • Experience with enterprise data platforms, including data warehouses, master data management, and analytical/reporting tools (e.g., Qlik, Tableau, Power BI).

  • ERP and financial system integration experience (e.g., NetSuite, Workday, SAP, Oracle).

  • Strong background in event-driven architectures, distributed systems, and financial data pipelines.

  • Familiarity with fraud detection, chargeback workflows, and risk scoring platforms.

  • Experience with cloud platforms, microservices, and API gatewayarchitectures.

  • Strong communicationskills and the ability to mentor architects and senior engineers.

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Blackbaud powers social impact through purposedriven technology and responsible AI. Guided by our Intelligence for Good vision, we're building a culture where innovation, trust, and human expertise come together to help organizations make a greater difference in the world.

Blackbaud is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.

The starting base pay is $133,700.00 to $173,800.00. Blackbaud may pay more or less based on employee qualifications, market value, Company finances, and other operational considerations.

Benefits Include:

  • Medical, dental, and vision insurance

  • Remote-flexible workforce

  • Wellness Programs

  • 401(k) program with employer match

  • Flexible paid time off

  • Generous Parental Leave

  • Donations for Doers

  • Pet insurance, legal and identity protection

  • Tuition reimbursement program

Employment Type: FULL_TIME

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